• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user timw337
Michigan
1 review
0 helpful votes
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July 21st, 2019

Clubs were received in a timely fashion! Met my expectations! I'm thrilled! Can't wait to start using them! Again, thanx to tour edge and especially RockBottomGolf!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

We are proud to be selling Tour Edge, great brand! Thank you for choosing us to shop with & for leaving the review!

Thumbnail of user timothyg523
New Jersey
2 reviews
0 helpful votes
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April 30th, 2021

Normally I am not able to find a site that has clothes, shoes, clubs, specials, and always from manufacturer in the bag/ box. They ship Same day free, in your home in 2 days. 5 orders so far all perfect. 240 full set n bag new grips 10 club iron set ping black. Bridgestone driver JBR and Titleist fairway woods... puma, Travis Mathieu clothes shoes and hats. All 70% cheaper than $#*!S SPORTING GOODS. I WILL BUY 0 FROM $#*!S OR GOLF GALAXY AGAIN.

Tip for consumers:
All conditions are good unlike most sites. 90 day return as well...

Products used:
Hats , slides for golf, clubs, regular sneakers, rain gear jacket, driver. Balls with my logo, 700 $ less than $#*!s.

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Value
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Thumbnail of user williamc1479
Texas
1 review
0 helpful votes
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April 17th, 2020

The golf balls were just as described and the quick delivery time was impressive. I wouldn't hesitate to order from Rock Bottom in the future. Thanks very much. AAAA++++

Thumbnail of user normanw232
Ohio
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Always excellent! Never had a bad experience, nor have I ever had to return anything. Whatever I order is what is delivered to me...keep up the good work and don't change a thing!

Thumbnail of user robertv421
Maryland
1 review
0 helpful votes
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April 29th, 2020

I got a set of used Ping irons. They were labeled as being in Excellent condition and they sure were! It was a great deal too. Delivery came in two days too! Thanks.

Thumbnail of user cristinap142
Florida
6 reviews
0 helpful votes
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December 11th, 2020

BUYER BEWARE! EVEN IF THE PRODUCT IS USED, THEY WILL NOT SEND A TOOL FOR THIS PARTICULAR DRIVER. HOW CAN I CHANGE THE SETTINGS OR SEE IF THE SHAFT IS SPLIT. YOU CANNOT DO BUSINESS LIKE THIS FOR A USED PRODUCT W/ A 90 DAY RTN. BAD BUSINESS! NEVER AGAIN. LEARN FROM EXPERIENCE. BAD BAD BAD BUSINESS, SHAFT IS SPLIT, NOT WORTH IT TO THIS COMPANY. THEY WANT YOUR MONEY FIRST AND THEN SCREW YOU W NO TOOL!

Thumbnail of user kipm23
Texas
1 review
0 helpful votes
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December 5th, 2021

Great site, great deals, and just what I was looking for. The club trader program is a great way to upgrade my used clubs for the latest equipment. Thanks

Products used:
Clubs

Service
Value
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Returns
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Thumbnail of user danielf709
Connecticut
1 review
0 helpful votes
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November 3rd, 2020

When most people hear RBG they think of the supreme court justice. But this RBG is serving up justice to high priced golf stores everywhere. Can't beat Rock Bottom Golf pricing!

Thumbnail of user dennisu29
California
1 review
0 helpful votes
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September 16th, 2020

Ordered a golf cart from Rock Bottom. Arrived as described. One month later it was advertised by Rock Bottom for $80 less. Be careful you aren't gypped.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Dennis- We do have a price match policy if our price itself drops within 7 days. Unfortunately if it was a month old we would not honor a past price but we do always have the lowest prices that is our guarantee =) so whether you got it for a little more or a little less you received the lowest price at that time between us and our competitors.

Thumbnail of user jdp34
Georgia
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

This is my first order with rock bottom golf. Everything came in promptly and packaged well
Not only will I be a repeat customer. I will also tell my friends who love golf. This is a great resource.

Thumbnail of user pamelaa324
Louisiana
1 review
0 helpful votes
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March 8th, 2020

I love my new bag. It has a pocket for everything. It does have a rain cover. This was not mentioned in the description. The order came in a lot less time than stated. It was well packaged.

Thumbnail of user haroldi10
Texas
1 review
0 helpful votes
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October 18th, 2019

Ordered two Solis Wedges and they came promptly but the box was in poor condition with the top open. Luckily the wedges were still in there and don't seem to be damaged.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Harold- Oh no, sounds like the box got a little dinged up in transit... if there is anything wrong w/ the items please contact Customer Service; we are more then happy to get it resolved for you & aim to get it resolved as quickly as possible. Thanks for shopping with us & for the positive review!

Thumbnail of user glennw274
Texas
1 review
0 helpful votes
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November 12th, 2021

I CALLED AND SPOKE TO BRANDON THREE WEEKS AGO AND TOLD HIM I DID NOT GET
MY MIZUNO DRIVER HEAD COVER, HE SAID, HE WOULD SHIP IT OUT ASAP[. THREE WEEKS LATER AND THREE PHONE CALLS AND EMAILS HE DECIDES TO SAY OH, IT WAS IN THE BOX IN A EMAIL TO ME, BRANDON, WHEN YOU LIE, ALWAYS REMEBER YOUR LAST LIE TO CUSTOIMERS, THIS WAY YOU CAN PROPERLY LIE TO ALL YOUR CUSTOMERS, FOR THE RECORD, MY ORDER # IS: *******. UNRELIABLE SERVICE AND BAD LIARS AS WELL, YOU HAVE BEEN WARNED.

Tip for consumers:
I CALLED AND SPOKE TO BRANDON THREE WEEKS AGO AND TOLD HIM I DID NOT GET
MY MIZUNO DRIVER HEAD COVER, HE SAID, HE WOULD SHIP IT OUT ASAP[. THREE WEEKS LATER AND THREE PHONE CALLS AND EMAILS HE DECIDES TO SAY OH, IT WAS IN THE BOX IN A EMAIL TO ME, BRANDON, WHEN YOU LIE, ALWAYS REMEBER YOUR LAST LIE TO CUSTOIMERS, THIS WAY YOU CAN PROPERLY LIE TO ALL YOUR CUSTOMERS, FOR THE RECORD, MY ORDER # IS:5596360. UNRELIABLE SERVICE AND BAD LIARS AS WELL, YOU HAVE BEEN WARNED.

Products used:
I CALLED AND SPOKE TO BRANDON THREE WEEKS AGO AND TOLD HIM I DID NOT GET
MY MIZUNO DRIVER HEAD COVER, HE SAID, HE WOULD SHIP IT OUT ASAP[. THREE WEEKS LATER AND THREE PHONE CALLS AND EMAILS HE DECIDES TO SAY OH, IT WAS IN THE BOX IN A EMAIL TO ME, BRANDON, WHEN YOU LIE, ALWAYS REMEBER YOUR LAST LIE TO CUSTOIMERS, THIS WAY YOU CAN PROPERLY LIE TO ALL YOUR CUSTOMERS, FOR THE RECORD, MY ORDER # IS:5596360. UNRELIABLE SERVICE AND BAD LIARS AS WELL, YOU HAVE BEEN WARNED.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeg1345
Arizona
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

I'm very happy with my purchase of a push cart for my clubs. It was discounted significantly and I received it in a reasonable amount of delivery time.

Thumbnail of user kb589
Massachusetts
1 review
0 helpful votes
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September 22nd, 2020

I have purchased several items from Rock Bottom Golf over the years. I have always been happy with them and I recommend them to anybody who will listen.

Thumbnail of user kenh507
Florida
1 review
0 helpful votes
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November 20th, 2019

Super site great products fast service.
Product was in perfect condition better then new.
Web site is fast to find stuff with great descriptions.
Easy very easy checkout.

Thumbnail of user frankp683
Massachusetts
2 reviews
0 helpful votes
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December 20th, 2020

Purchased prior generation Chrome Soft yellow golf balls. These are great balls and if you order prior generation you get them for less. Can't lose on this deal.

Thumbnail of user lees421
Colorado
1 review
0 helpful votes
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March 29th, 2020

These shoes run at least a half size small. I hope I can wear these with out getting blisters. You should advise your customers about small size problem.

Thumbnail of user travisw146
Wisconsin
1 review
0 helpful votes
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April 25th, 2020

Quality is excellent. I bought the new Cobra speed back driver and the condition and speed of service was phenomenal. Site is very user friendly. Would 10/10 recommend.

Thumbnail of user ede76
Pennsylvania
1 review
0 helpful votes
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July 11th, 2020

I ordered and received Shoes andGloves - Happy with both the quality and the Price. Delivered quickly and complete!
Will absolutely make you my go to for golf supplies!

Thumbnail of user jodii21
Pennsylvania
1 review
0 helpful votes
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September 2nd, 2022

I got a used ladies Cobra seven hybrid. A hard club to find on its own. I got it at a great price, in excellent condition, and it came when they said it would.

Products used:
Golf club

Value
Shipping
Quality
Thumbnail of user paulz302
Florida
1 review
0 helpful votes
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March 4th, 2020

This inexpensive wedge is an outstanding value. I used it yesterday and it really adds backspin my old wedge did not provide and my partners could not believe the low price for this quality.

Thumbnail of user jeffreyp243
Canada
1 review
0 helpful votes
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March 25th, 2020

Order a new Taylormade M2 Driver and a refurbished GPS unit. When I received my package it contained a Cleveland Golf 3 wood and a Callaway hybrid. Returned the wrong clubs and still waiting to hear when I'm going to be getting what I actually ordered. This is the first time I have had a problem with an order, what I don't like is that I paid for this up front, the wrong material was sent but I have to wait for them to confirm that what I got wasn't what I ordered.

I will think longer before ordering anything more from this company.

Thumbnail of user rogern150
Kentucky
2 reviews
0 helpful votes
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September 11th, 2020

Purchased because of price and good reviews. Very good club for my high handicap game. Made two adjustments and found my grove for straighter drives. Now just need to get the rest of the game going!

Thumbnail of user billd314
Michigan
1 review
0 helpful votes
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April 1st, 2020

Product is great and a fantastic price and delivery was fast. Would definitely order again. Looked for this driver last fall and no one had it. Found it here at rock bottom at a fantastic price.

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Thumbnail of user jamies133
Jamie -.
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