• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user chadd69
Illinois
1 review
0 helpful votes
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March 2nd, 2019

Love rock bottom and all the great deals! I always order all my golf equipment and apparel from this site. The prices are fantastic and always have the best prices.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thanks so much for the positive feedback Chad & choosing RBG to shop with!

Thumbnail of user charlesl724
Wisconsin
1 review
0 helpful votes
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October 9th, 2020

The website was easy to order from. It took a long time from the time the order was picked up to the time I got it. However, that was not Rock Bottom's fault. I will order from them again.

Thumbnail of user pjs88
Illinois
0 reviews
0 helpful votes
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June 27th, 2022

My home address as well as my email address were sold to marketing companies, as a I started receiving spam emails and magazines to my home that I did not sign up for

Thumbnail of user davide401
Oregon
2 reviews
1 helpful vote
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December 27th, 2018

The young man, for whom we purchased the personalized golf balls, was extremely pleased! We were pleased with the promptness of the delivery and quality of the work!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thank you for choosing Rock Bottom Golf to shop with and for leaving a positive review! We truly appreciate it!

Thumbnail of user jeffs1123
Pennsylvania
1 review
0 helpful votes
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May 9th, 2020

This was my fourth time ordering from RBG and they get it done yet again. The quality of the clubs I ordered were as described and they were received on time. Great job RBG!

Thumbnail of user kevinq91
New Jersey
2 reviews
0 helpful votes
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February 27th, 2020

Ordered and received a rangefinder within a few days. Another good experience with Rock Bottom! Will order again as needed. Range finder was a nice value and works as expected.

Thumbnail of user zacharyz24
Nevada
1 review
0 helpful votes
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March 2nd, 2020

Haven't swung the clubs yet, but they look great. Order came in 2 days as promised and everything looks just like it did online. Can't wait to try them out!

Thumbnail of user terryy40
Terry Y.
New Zealand
1 review
0 helpful votes
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February 17th, 2020

Club arrived all the way to New Zealand in impeccable order. Condition as described and at a great price. Will definitely buy through Rock Bottom again, cheers!

Thumbnail of user jefferyc62
New York
1 review
0 helpful votes
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September 2nd, 2020

Like new condition. Has helped game considerably. Fast transactions. Easy website to shop. I have bought more then a few clubs and gear here. Never disappointed.

Thumbnail of user samp93
Texas
1 review
5 helpful votes
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June 30th, 2013

I have never had on online experience such as this one. I do not usually write reviews, but this company forced my hand. This is the worst online company. The prices are good, but not with out compromise. There always is a catch. My order shipped with missing items. No person to talk to (800# only for sales), warning lights should have gone on. Back and forth emails (first response is a form letter). Than, the only subject, the weight of the box. Not that it was packed correctly, or even a check list was verified. The weight (unverified) was correct when it left the warhouse. No other repsonse. I am also a business owner that does a lot of business online, this is not the correct procedure to handle customer issues. I was told by them to contact my CC company and file a dispute. The End. What horrible customer service. We all shop at Walmart and expect some trade off for the low prices, but this unacceptable. I will never shop here again. Your better off paying a little extra to make sure you get the right product and great customer service, TGW and Golfsmith.

Thumbnail of user williamb1464
Ohio
1 review
0 helpful votes
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December 14th, 2019

Great price, quick delivery. Ordered a new golf bag, and in 4 days it was delivered. Box was not damaged, and bag was in perfect condition. I will always buy my golf supplies at RockBottomgolf.com.

Thumbnail of user dannyw122
Florida
1 review
0 helpful votes
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August 19th, 2019

I have buying items from Rock Bottom Golf for a few years now and have been very satisfied with there great products at great prices.

Thank you RBG,

Dan the Man

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thank you Danny! We truly appreciate you choosing us to shop with & for the feedback!

Thumbnail of user randyb347
California
1 review
0 helpful votes
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March 25th, 2020

Great service, quick, easy and the prices are good. I have been a customer of Rockbottom for many many years and have never had a problem with the product I ordered or receiving it

Thumbnail of user williamq64
Viet Nam
1 review
0 helpful votes
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February 16th, 2020

My orders have been received in the States, but I have not seen them yet. They were re-shipped to me overseas and will take another 8 to 9 days to get to me here. I am in H Chí Minh City, Vit Nam.

Thumbnail of user dennisb460
Florida
2 reviews
0 helpful votes
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February 11th, 2020

I bought clearance Etonic golf shoes. Great price and product. Needed a pair of shoes in our snowbird address and like my other pair up north, it was a very good deal.

Thumbnail of user ronaldy20
California
1 review
0 helpful votes
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November 7th, 2019

Shop this site as they have great deals on golf equipment! I have made many purchases from RockBottom Golf and always look at this site before others.

Thumbnail of user pegh18
Ohio
1 review
0 helpful votes
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May 7th, 2020

I have not worn them on the course yet. Trying them on they fit true to size (I wear 8.5 ordered 8.5 fit perfect). Very comfortable. Couldn't beat the sale price.

Thumbnail of user michaelk2147
New York
1 review
0 helpful votes
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August 5th, 2020

The orange balls were a great gift for my son who is into orange. The Volvik balls are fantastic for my game right now. And the left-handed gloves fit nicely and were an excellent price.

Thumbnail of user mikew554
Florida
2 reviews
0 helpful votes
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February 24th, 2019

Ordered mizuno jpx 900 hm clubs. Best deal anywhere! Great site and easy to use! Superfast shipping and great communication. Great clubs, score dropping!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Mike! Thanks so much for the great feedback!

Thumbnail of user patm540
Florida
1 review
0 helpful votes
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February 11th, 2020

Golf balls ordered on Feb 1 and weren't supposed To be delivered until Feb. 10 received balls on the 5th. Very pleasant surprise, great place TO ORDER from.
Pat Mac

Thumbnail of user jamesl4098
Pennsylvania
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I ordered a precision pro rangefinder it arrived within two to three days and was everything I hoped! I got a great price and it was a very fast and easy process!

Thumbnail of user bjt8
Illinois
1 review
0 helpful votes
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November 22nd, 2019

I love the prices, the selection, and the sales! I will keep coming back to RockBottomGolf! The deals continually change which makes the shopping experience fresh every time.

Thumbnail of user doylet9
Kentucky
1 review
0 helpful votes
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November 27th, 2020

I have never had anything to complain about the service at rockbottom. They offer great prices, easy shopping and packages are always delivered on time.

Thumbnail of user julieh1053
North Carolina
1 review
0 helpful votes
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September 15th, 2020

Bought a gift for my best friends Birthday as her new passion is golf, well this cart killed it! She loved it and now loves me more

Thumbnail of user russr127
Washington
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Rick Bottom golf has more options for a lefty than anywhere else, great prices and so easy to set up and order with quick delivery

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Thumbnail of user jamies133
Jamie -.
Typically responds within 3 hours

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