• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user irisj127
New Zealand
1 review
0 helpful votes
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December 2nd, 2020

Really enjoying my new clubs. Great service from Rock Bottom in getting them shipped to New Zealand promptly.

Thumbnail of user kimw29
Illinois
1 review
4 helpful votes
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February 3rd, 2014

Horrible
I ordered 2
Sets and cancelled 1 of them 3 mins after
Never heard a word until today when they shipped both
Will refuse order and close my cc once I refuse charge
They suck!

Thumbnail of user roys405
Florida
1 review
0 helpful votes
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March 29th, 2020

Great service and the club is exactly what I was looking for. Delivery was early. Very professional business.

Thumbnail of user jimb2693
New York
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Order a putter and received it very quickly. Just what I needed to improve my game. And priced much lower than anywhere else I looked

Thumbnail of user rudyl44
Colorado
1 review
0 helpful votes
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October 21st, 2020

Driver got quicker than anticipated and in great shape. No complaints other than my choice of club. Will always look here first for my gear

Thumbnail of user kevink1055
Virginia
1 review
0 helpful votes
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August 14th, 2020

Took longer than expected and had to order twice. I expected a site that specialized in golf would be able to execute quite bit better.

Thumbnail of user jimh519
California
1 review
0 helpful votes
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September 15th, 2019

I've always had a great experience with Rock Bottom, both full sets of irons and accessories. The "Cash for your Clubs" is a great program.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Wonderful to hear Jim! Thank you for shopping with us & using the Cash for your Clubs portal!

Thumbnail of user colinm227
Missouri
1 review
0 helpful votes
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August 22nd, 2020

This is why I shop with Rock Bottom... Deals... Deals. And I'd add to that Efficiency. I got some great prices on. Name brand gear!

Thumbnail of user magnuisg
Iceland
1 review
0 helpful votes
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November 6th, 2019

I can NOT recommend Rock bottom golf to anyone, what a horrible service they are writing to me. I will never order from them again.

Thumbnail of user mach45
Colorado
2 reviews
0 helpful votes
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October 14th, 2019

Brand new Taylor Made irons. On time and a great price. What's not to like? (adding extra characters to make 100 is a silly requirement.)

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Mac- Haha yes we agree, that is a requirement of this website (we definitely did not put that rule in place for the 100 characters and totally understand how it is a tad silly :) ) Thanks so much for shopping with us though & for the 5 star review!

Thumbnail of user kevinc2974
Missouri
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

My wife needed a new golf bag and she found this one. She really likes it. Light weight and has enough pockets for her "stuff"!

Thumbnail of user davidc5941
Florida
1 review
0 helpful votes
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March 13th, 2022

Ordered a new bag, saw the same on other sites for a LOT more. Had a minor bump with shipping but Tim took care of it asap. Great job, Tim.

Thumbnail of user bm183
Minnesota
1 review
0 helpful votes
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January 7th, 2019

Products ordered were received quickly. I have ordered many times from RBG and always a good experience.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Great! Thank you for the positive feedback & for choosing Rock Bottom Golf to shop with!

Thumbnail of user geney8
Georgia
1 review
0 helpful votes
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November 12th, 2019

Happy with my purchase at rock bottom golf, everything was delivered as excepted. Plan to purchase more.

Thumbnail of user kentg64
Virginia
1 review
0 helpful votes
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January 7th, 2020

Great prices, service, and quality. Love my new clubs. Arrived right on time and in perfect condition.

Thumbnail of user joev103
Colorado
1 review
0 helpful votes
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January 23rd, 2019

Purchased 2 items and as always they arrived on time and in perfect condition. So along with the great value the service was awesome!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Joe! Thank you so much for leaving us positive feedback & choosing Rock Bottom Golf to shop with:-)

Thumbnail of user danieln132
Illinois
1 review
0 helpful votes
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January 23rd, 2019

I got a great deal on a Ray Cook putter and it is arrived on time in perfect condition.
Very pleased with this purchase.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Awesome! Thank you for shopping with us!

Thumbnail of user jeffb594
New Jersey
1 review
0 helpful votes
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March 17th, 2019

I purchased an used wedge. Love it a great addition to the bag. I also purchase personalized golf balls for our annual golf outing.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Jeff- thank you for the great feedback & choosing us to shop with!

Thumbnail of user williamr720
New Jersey
1 review
0 helpful votes
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November 20th, 2019

I will be trying my new clubs out in the next couple days weather permitting. As for your service, I could not be happier.

Thumbnail of user andrewd934
Virginia
1 review
0 helpful votes
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November 19th, 2020

I've always had good service from Rock Bottom Golf. I'v done lots of business with them over the years and its always been good

Thumbnail of user italoc2
Washington
1 review
0 helpful votes
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April 5th, 2020

Can't wait to try the items in partial order. Would have been five stars had I been given notice. Damn the 100 character requirement

Thumbnail of user stevef537
Canada
1 review
0 helpful votes
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March 8th, 2020

I have recently purchased my new irons wedges and driver. Great prices and service. Thanks rbg. I recommend to everyone. Even Canadians like myself

Thumbnail of user cindyb1613
Michigan
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Yes I receive my order. But my son would like a different color. The red white and blue callaway cart bag. How do we send this one back. Thank you.

Thumbnail of user seanm688
Pennsylvania
1 review
0 helpful votes
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April 19th, 2020

They have great deals on kost of their products and are quick to ship the orders out. Every time i have order something it showed up with no issues.

Thumbnail of user petem230
Minnesota
1 review
0 helpful votes
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October 8th, 2020

Always check for golf needs and specials. Good customer service if you have an issue. I mainly buy golf clubs from rockbottomgolf.

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Thumbnail of user jamies133
Jamie -.
Typically responds within 3 hours

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