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Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.
This company responds to reviews on average within 3 hours
Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!
The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.
I ordered a product. I send emails to find out shipping status. I tried calling. No response whatsoever
Perfect for me like the big face. I will let my friends and family know of the great product and prices I gotten from RockBottom golf. Thanks
Glad to receive the balls a day early. If they hit as well as they ship, we're in business! Hoping to do much more biz togetherthank you!
The order was received as promised and was what I had requested. The only drawback is I had to write extra to make my review complete, (100 words)
Exceptional product for a great price. I will be a great spokesman for Rock Bottom! The discount added to this purchase just the deal sweeter!
My order arrived a day early! This time the package wasn't damaged! The clubs I ordered were also what I was expecting!
Awesome to hear Richard! Thank you for leaving the feedback and for selecting us to shop with! If we can ever help with anything in the future, just let us know. Cheers ~
I received a NEW Sand Wedge for the price of a Used one... They have my business for all future purchases.
Great bag my husband really likes it. I liked that. I could use a discount code when I made my order.
Great products, Taylor Made balls, gloves and tees, and super fast delivery, to New Zealand. Thanks so much RBG
Tip for consumers:
Very easy to use this site and very good quality products
Products used:
Golf accessories (I.e. balls, gloves and tees)
The service was great and the item was delivered promptly. They always have good deals on golf products and i have bought from them in the past.
Great looking and stylish golf and casual shoes at a reasonable price. Look good and feel comfortable.
I ordered personalized golf balls but when received there was nothing on the golf balls. What happened?
Hi John, that is strange. Have you contacted CS yet inquiring about it? If not, please do so at scratch@rockbottomgolf.com or you can also give us a call at 877-540-GOLF (4653), We're happy to look into any issue and get it resolved ASAP.
Always has the lowest prices and the fastest shipping! Product quality is above and beyond anyone else!
First time using rock bottom and the order was received quickly and correctly. Very happy and impressed!
I consider Rock botton site an excellent supplier for golf products with competitive prices and excellent prices
THE SHOES I PURCHASED ARE PERFECT, JUST AS ADVERTISED. I WOULD BUY FROM ROCK BOTTOM AGAIN AND AGAIN. THIS IS JUST A GREAT PLACE TO BUY FROM. ORDER CAME QUICKLY AND AS ADVERTISED.
I had to read the fine print in order to set the time & date, but other than that, the range- finder appears to be fine.
Thank you for the feedback!
Experience was fantastic. The hardest part of the whole process was getting all the golf balls together to trade in.
Order was delivered in 2 days and everything was the right stuff and size. Definitely will order from RBG again.
Bag boy Chiller is a nice bag for power cart or walking cart. Lots of room for all the trinkets and room for 6 cold ones.
Order shipped on time, no hassle, great product. Will order again, great choices of apparel & equipment with great prices.
Product was on time. Product was in almost new condition, even though it was categorized as used. What a deal.
The driver is great and the delivery was on time. Rock Bottom Golf is my go to place for golf supplies and clubs.
Received everything a good time and Received everything in great shape. Very happy with the service.
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Cliff- We apologize for any frustrations. I am happy to look into it for you, what is your order number? I will also review call logs and emails to see when the calls / emails came in and if / why they were not answered. Please provide the order number or your last name so I can investigate and assist you with this answer.
Hello- I found your orders. Note please be sure to check your sub-folders. We have replied to all emails sent. The emails sent today are still within the allocated time frame to reply too however the other emails we did respond too. The item you ordered is a Dropship, it ships directly from the vendor as detailed on the item page you ordered from which is here: https://www.rockbottomgolf.com/accessories/electric-carts/bat-caddy-golf-x3-classic-caddy-cart/; specific wording is: DUE TO COVID-19 ORDERS SHIPPING DIRECTLY FROM THE MANUFACTURER MAY BE DELAYED OVER 14 DAYS. With that said, it is important to note that we have replied to all your messages prior to the ones just sent today so do check your email folders for those responses. Cheers