• RockCow Leather Studio

RockCow Leather Studio

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Overview

RockCow Leather Studio has a rating of 3.0 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. RockCow Leather Studio ranks 17th among Leather sites.

  • Service
    23
  • Value
    24
  • Shipping
    23
  • Returns
    23
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
24
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How would you rate RockCow Leather Studio?
Top Positive Review

“Great backpack!”

Judy W.
5/26/23

I bought this for my grandson and he was thrilled with it. I live in another state so I don't have any first hand knowledge of how it is wearing but it is very well made. I'm sure it will last a really long time! He had the biggest smile on his face when he opened his gift!

Top Critical Review

“False advertising; NOT leather!”

Jana N.
9/12/24

I purchased a women's backpack purse that was advertised as top grain full leather. When I received the bag, it was obvious the bag was not leather; it is vinyl! I tried to leave a 1 star review on their website, but they are not posting it, surprise surprise. Do not order from this website; I wish I had searched reviews before I ordered; this complaint has been described in other reviews.

Reviews (37)

Rating

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Other

Thumbnail of user thendren06
Kentucky
1 review
0 helpful votes
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July 7th, 2023

I was very disappointed at the quality of leather. The kit looks cheaply made and the monogramming is the same color so you really can't see the name unless you look for it. I was embarrassed to give this to my husband for a gift, but told him I would find something better and to use this as a back up junkie shaving kit.

Tip for consumers:
Expensive price, expected good quality

Products used:
Leather Shaving Kit with monogramming

Service
Value
Shipping
Quality
Thumbnail of user eileenkitayama
Oregon
1 review
0 helpful votes
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January 8th, 2024

Men's leather backpack has red dye that rubs off, ruining clothes, and making the bag useless. It's poor quality dye or the dye is not properly set. Return shipping to China is not affordable.

Value
Returns
Quality
Thumbnail of user brianb3350
Kentucky
1 review
0 helpful votes
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June 22nd, 2022

Bought a bag from them, they sent the wrong color. Have been fighting with them for weeks for a refund and they wat me to send the bag back to China! Yes, China folks and that costs more than the bag! Do not purchase from thisa company!

Thumbnail of user jamieg716
California
1 review
1 helpful vote
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September 18th, 2023
Verified purchase

This is everything I've been looking for in a bag. Comfort and knowing I can fit what I need and that it will reach its destination safely. Truly amazing! Definitely recommend getting one!

Products used:
leather backpack

Service
Value
Shipping
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Quality
Thumbnail of user brucew1014
California
1 review
1 helpful vote
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September 19th, 2023
Verified purchase

Customer service was quick and attentive. The product is amazing, fits my machine as well as all my shaving blades and equipment with plenty of room to spare. Definitely a must have.

Products used:
leather toiletry bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user christophere636
California
1 review
5 helpful votes
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June 21st, 2023
Verified purchase

Smelled great when I opened it. I've only been on a few trips since purchasing but it seems like it is made really well. Can't wait to use it over the years.

Tip for consumers:
Highly recommended!

Products used:
Vintage Crazy Horse Leather Duffle Bag with Shoes Compartment, Travel Bag, Weekend Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradb829
Hong Kong
1 review
3 helpful votes
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September 7th, 2023

The bag arrived as was suggested within the delivery time. Looks and feels very nice. Special thanks for Katherine for the extra stuff I asked for. I would recommend this shop and their products.

Tip for consumers:
The item matched the description and met my expectations. Thank you

Products used:
Crazy Horse Leather Backpack Men Laptop Backpack Handmade Travel Backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user cullens14
California
2 reviews
1 helpful vote
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January 18th, 2024

Beautiful bag, beautiful colour and hidden surprise was the straps can be used also like a cross body bag. Love it

Tip for consumers:
highly recommended!!

Products used:
Backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanief1457
Hong Kong
1 review
3 helpful votes
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September 11th, 2023

This bag is amazing! Far exceeded my expectations! Excellent craftsmanship, amazing leather, and exceptional customer service! Thank you!

Tip for consumers:
Excellent craftsmanship, amazing leather, and exceptional customer service!

Products used:
Vintage Leather Duffle Bag, Leather Travel Bag, Mens Weekend Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariag2914
Washington
1 review
0 helpful votes
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September 3rd, 2023

I bought a bag from this company last year, but it wasn't the right bag (I think I may have selected the wrong bag). I contacted the company to see if they could exchange and they said that I would have to send it back to them in China ($160 with DHL) OR wait to have them "send me a US address." So months go by and I'm emailing them to follow up, and then they go and send me a US address of a customer in the US who had gone on their website and purchased the bag I wanted to return. They wanted me to go to USPS and mail the bag to this person - after I had opened it. I was like, this is kind of a scam. I couldn't mail it in time so they sent me another address some weeks later, of another customer in the US who had bought the bag too. I let my credit card company know but they couldn't refund me because technically the website says I would have to pay for shipping for returns. So I do not recommend this company at all. The bag itself was ok but not lined and not made very well. I'm probably going to just give it away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonys3033
Hong Kong
1 review
3 helpful votes
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September 7th, 2023

Great product! Love the bag.
Great product! Just wish the inside zipper pockets were a little bit more rugged.

Tip for consumers:
Great service

Products used:
Leather duffel

Service
Value
Shipping
Returns
Quality
Thumbnail of user nhutrangp
China
1 review
2 helpful votes
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August 16th, 2023
Verified purchase

It is exactly what shown on the website. The quality is excellent. The delivery was sooner than expected.

Products used:
backpack

Service
Value
Shipping
Returns
Quality

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Thumbnail of user wangw19
Wang W.
Typically does not respond to reviews

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