• RoleCosplay

RoleCosplay

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Overview

RoleCosplay has a rating of 2.5 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. RoleCosplay ranks 53rd among Cosplay sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    9
  • Quality
    12
5
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How would you rate RoleCosplay?
Top Positive Review

“I like the store so much!”

Frank F.
6/1/15

I bought so many times, prices are good on all items, not only is the business clean and adorable, but the staff clearly enjoys what that do and respects their customers, I had full highlights, I will purchase and return from now on. I saw the above people give so terrible, I don't know whether she is intended.

Top Critical Review

“Would rate lower if possible, total scam”

Matthew G.
11/16/21

The cosplay quality is incredibly low; threads coming out, bottoms and top are two different sizes, a piece broke during shipping, decals in wrong places/upside down. They say they offer refunds and returns but their "customer service" person refused to refund citing that nothing was wrong. They didn't even acknowledge the broken piece that I brought up multiple times. They also delete all negative reviews from their website and I suspect the positive reviews are fake. I can't overstate this enough; go literally anywhere else!

Reviews (40)

Rating

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Other

Thumbnail of user maxg205
Argentina
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

The fabric of the bodysuit is too shiny, and it seems that the brand has no idea of how the human body works. At least with plus size options, the suit is completely formless.

Products used:
Cosplay costume

Service
Value
Shipping
Quality
Thumbnail of user alexf43
China
1 review
4 helpful votes
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August 7th, 2015

Well, got my items very quickly, I have no idea that my order can come so soon. Totally love my wigs, bought three for my festival and nom-con last month, love the blonde color and the large wave of two wigs, and I recreate one of the wig for my Alleyne cosplay, it is so amazing, high quality well worth my money

Tip for consumers:
it's really hard to choose from so many beautiful wigs, you need to get the list avoid breaking the bank ;P

Service
Value
Shipping
Quality
Thumbnail of user annr82
1 review
6 helpful votes
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February 7th, 2018

I bought a Shōto Todoroki women wig from them this time.
It's in a fast shipping. I received it without waiting for a long time.
The wig is so beautiful! It's nice and thick, also easy to style, and is extremely soft.
I like it so much!

Thumbnail of user dorad5
Japan
6 reviews
21 helpful votes
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March 31st, 2015

The length of my hair is precisely same as the picture. It looks astonishing on me and its bleached brown color shade with simple cut can make me look out of the world. Thanks Rolecosplay!

Thumbnail of user lukask35
Germany
1 review
1 helpful vote
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March 25th, 2021

Shipped in time, although it was close. Friendly costomer service via mail. Size charts not 100% accurate. Quality is not perfect, but decent. You get what you would expect at the prices they offer.

Service
Value
Shipping
Quality
Thumbnail of user arient
California
1 review
3 helpful votes
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June 4th, 2016

I bought 2 Super Sonico costumes and they both had small problems with stitching and such. When it comes to bra-like pieces, be careful! They're usually just one size and small. Works best for flat chested women. Buttons on my shirt were very loose, and I'm going to have to re-sew them on. A lot of parts weren't sewn properly as they came practically ripped. All of these problems are minuscule and EASY to fix, so they make a good base if you want to add more to the outfit. When they come, it definitely needs steaming (like all costumes do!). Accessories such as belts and headbands are made with cheap foam and plastic. They look alright. My character is wearing a bow, but a headband came for the costume instead. So I'm just going to take the bow off the plastic headband and glue a French clip on it. They did not send me a confirmation for my order so I had to email them for one, which worried me. Overall, it's pretty good for the price and I'm mostly satisfied! Would not order again because of all the extra trouble I have to go through, but if you don't mind fixing tiny problems, then this is the store for you!

Thumbnail of user jka1
China
1 review
5 helpful votes
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July 27th, 2015

Purchase for the first time, because is my to customized, received the product very satisfied, is a bit slow for a day, logistics quality is really good

Service
Value
Shipping
Returns
Quality
Thumbnail of user blancaf11
Spain
1 review
4 helpful votes
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April 12th, 2020

I have more than 10 costumes from It and all are good and fits me perfectly. They always answer My doubts.

Thumbnail of user sebastianr36
Pennsylvania
1 review
5 helpful votes
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August 17th, 2019

I ordered a Junko Enoshima cosplay off of their website. I purchased the fastest shipping they had which was around a week. After 2 weeks and no package I decided to track my order off their website. It said my order was completed and arrived at my address but I hadn't received anything from them. I tried emailing them but got no response. I called the contact number they had on their website to find out the number didn't actually exist. I messaged them on Instagram and they left me on read. They ignored me for days before I decided to find more out about my purchase. I used the shipping number they gave me to track my package on the USPS website. When I entered it into the USPS tracking website it said that my shipment didn't exist. I checked both the UPSP and UPS carrier and both of them said my order didn't exist. Rolecosplay collected my money, pretended to send out a shipment but didn't, and then ignored me when I requested an explanation and a refund. I'm still going through requesting a claim from paypal so I can get a refund. This is my first and only experience with rolecosplay. 11/10 would not recommend

Thumbnail of user rickm798
Michigan
1 review
0 helpful votes
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December 12th, 2021

Sizing completely inaccurate and they are trying to force me to pay for the switch out of the costume.

Tip for consumers:
do not buy from them, their customer service people are $#*!s

Products used:
none, they didnt fit at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user alinah13
China
1 review
2 helpful votes
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March 14th, 2019

Very good site to buy cosplays! The quality is very good and the service is nice and fast if you have a question or a problem! :)

Thumbnail of user kateliny2
Michigan
1 review
0 helpful votes
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November 17th, 2022

COSPLAY NOT RETURNABLE FOR DIFFERENT SIZING. You have to pay $80 to ship it back to get it replaced. The cosplay I bought was $60 so it wasn't even worth shipping back for that price.

Products used:
Kakegurui Runa

Service
Value
Shipping
Returns
Quality
Thumbnail of user hayleyn7
Australia
1 review
1 helpful vote
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April 9th, 2019

TERRIBE DO NOT BUY MY COSPLAY OUTFIT NEVER CAME AND THEY WONT ANSWER ME THEY WONT REPLY UGH AND IT WAS MEANT TO COME IN 3 TO 5 BUSSINESS DAYS ITS BEEN 2 MONTHS DONT BUY AND I DIDNT EVEN GET A REFUND

Thumbnail of user mirolp
China
1 review
1 helpful vote
  • Send Message
December 1st, 2015

Received my costume so quickly, with high quality and low price, I will buy the next time

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