Rondevo

Dear Aaron,

Thanks very much for your feedback!

Our website has never scammed anyone and we do not have the intention to do it. Because our members are our priority.

The credit system is quite fair because the members can control their expenditures on the website and they know for what services they pay.

By the way, would like to emphasize that all of our validated members are real and verified because they pass several steps of verification before entering the website.

Also, please take into consideration, that we have a bonus system for our loyal customers.

Please contact us via support@rondevo.com email at any time 24/7 when it will be needed

Best regards,
Rondevo Customer Support

Dear Erock,

Thank you for sharing your feedback regarding our service!

We are excited to hear that you are enjoying your time on our website and productively using it to get acquainted with new people online!

Kind Wishes,
Rondevo Customer Support

Dear Silvio,

I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe.

When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions.

We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the members from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.

It would be great if you could reconsider your rate or let us know how we can help you to receive 4 or 5 stars from you!

Kindly contact us via support@rondevo.com in case you need any further assistance. We will be there for you!

With best regards,
Rondevo Customer Support

Dear William,

Hello and thanks for leaving your review.

We're delighted to know about your experience.

Kind regards,
Rondevo Customer Support

Dear Don,

We are extremely grateful that you took the time out to leave us such a good review!

Please reach us via support@rondevo.com in case of any help needed. We are there for you 24/7.

Sincerely,
Support Team Rondevo

Dear Jamie,

Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!

We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!

Kind Regards,
Rondevo Customer Support

Dear Amand,

Hello and thanks for leaving your review.

Surely. We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

Kind regards,
Rondevo Customer Support

Dear Rory,

We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!

Please contact us if we can help you with anything further via support@Rondevo.com, and thank you again for taking time out of your day to leave us this comment.

Sincerely,
Rondevo Customer Support

Dear Will,

Thanks a lot for submitting your feedback!

Should you have any additional questions, please contact us via support@rondevo.com email at any time.

Best regards,
Rondevo Customer Support

Dear Alex,

We are sorry you feel this way.

I do share your concerns about the price and there is a reason for such prices that we have. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our Regional Partners in that process. It really takes a lot of effort and requires a lot of resources.

Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.

However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with.

We will be glad to assist you in case of any additional questions. Please contact us via support@rondevo.com if any assistance is needed.

Kind Regards,
Rondevo Customer Support

Dear Frankie,

Thank you so much for your kind review. We really appreciate you taking the time out to share your experience with us.

In case you have other feedback for us, please don’t hesitate to contact us at any time via support@Rondevo.com.

Kind regards,
Rondevo Customer Support

Dear Bar,

We’d like to thank you for this amazing review. All feedback is highly appreciated, as it enables us to develop our services

Respectfully,
Rondevo Customer Support

Dear Doug,

Thank you for the nice evaluation!

Yes, there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

Wishing you only nice people connections ahead!

Best regards,
Rondevo Customer Support

Dear Colin,

We appreciate you choosing our communication platform, your feedback is really significant for us!

At the moment you can continue to use our free membership and keep your account active without any charges (as we don't charge without your approval). The benefits are obvious. You will receive a unique opportunity to access thousands of the ladies' profiles absolutely for free, you can view their photos in profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

If there’s anything we can do to help you further, let us know via support@Rondevo.com.

Sincerely,
Rondevo Customer Support

Dear Chris,

Thank you for the review, it is great!

It may mean that we are on the right way, thank you, Chris!

Wishing you nothing but a great day!

Best regards,
Rondevo Customer Support

Dear Stephen,

Thank you for using our services and platform!
We are glad to hear that you find interesting people to communicate with!

Best Regards,
Support Team Rondevo

Dear User,

We have noticed that your review is written in a language other than English, which makes it difficult for us to fully understand the specific details you wanted to share with us. To ensure we take your feedback into account appropriately, please provide us with an English translation or explain the key points you would like us to focus on.

Best Wishes,
Rondevo Customer Support

Dear Ricardo,

We're really happy that our product makes you happy and we hope you have a lot of fun communicating with your pen pals.

Best Wishes,
Rondevo Customer Support

Dear Saxe,

It's great to hear that you're enjoying your time on our website and using it to connect with new people online. We wish you an enjoyable experience on our website.

Best Wishes,
Rondevo Customer Support

Dear Antony,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friends.

Best Wishes,
Rondevo Customer Support

Dear Hector,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@rondevo.com and we'll be happy to help you.

Best Wishes,
Rondevo Customer Support

Dear User,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.

Best Wishes,
Rondevo Customer Support

Dear User,

We currently accept card payments. At the same time we understand that you may prefer other payment options. We'll consider your suggestions for alternative payment methods in future improvements to our system.

Best Wishes,
Rondevo Customer Support