Rondevo

Dear Ron,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@rondevo.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Rondevo Support Team

Dear Tom,

Thank you for the review, it is great!

It may mean that we are on the right way, thank you, Tom!

Wishing you nothing but a great day!

Best regards,
Rondevo Customer Support

Dear Charlie,

Thank you so much for this review!

We really appreciate you being our customer and helping to spread the word about us.

We’re here for you anytime.

Please feel free to contact us via support@ Rondevo.com in case of any questions.

Kind Regards,
Rondevo Customer Support

Dear Ron,

We do appreciate you sharing your feedback with us!

We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.

Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.

Best regards,
Rondevo Customer Support

Dear John,

Thank you for taking the time to express your thoughts and share your feedback with us!

Contact us via support@rondevo.com if some questions pop up. We will be glad to assist you.

Many thanks,
Rondevo Customer Support

Dear Alex,

We are sorry you feel this way.

I do share your concerns about the price and there is a reason for such prices that we have. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our Regional Partners in that process. It really takes a lot of effort and requires a lot of resources.

Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.

However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with.

We will be glad to assist you in case of any additional questions. Please contact us via support@rondevo.com if any assistance is needed.

Kind Regards,
Rondevo Customer Support

Dear Rory,

We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!

Please contact us if we can help you with anything further via support@Rondevo.com, and thank you again for taking time out of your day to leave us this comment.

Sincerely,
Rondevo Customer Support

Dear Frankie,

Thank you so much for your kind review. We really appreciate you taking the time out to share your experience with us.

In case you have other feedback for us, please don’t hesitate to contact us at any time via support@Rondevo.com.

Kind regards,
Rondevo Customer Support

Dear Bar,

We’d like to thank you for this amazing review. All feedback is highly appreciated, as it enables us to develop our services

Respectfully,
Rondevo Customer Support

Dear Will,

Thanks a lot for submitting your feedback!

Should you have any additional questions, please contact us via support@rondevo.com email at any time.

Best regards,
Rondevo Customer Support

Dear Doug,

Thank you for the nice evaluation!

Yes, there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

Wishing you only nice people connections ahead!

Best regards,
Rondevo Customer Support

Dear Chris,

Thank you for the review, it is great!

It may mean that we are on the right way, thank you, Chris!

Wishing you nothing but a great day!

Best regards,
Rondevo Customer Support

Dear Stephen,

Thank you for using our services and platform!
We are glad to hear that you find interesting people to communicate with!

Best Regards,
Support Team Rondevo

Dear Colin,

We appreciate you choosing our communication platform, your feedback is really significant for us!

At the moment you can continue to use our free membership and keep your account active without any charges (as we don't charge without your approval). The benefits are obvious. You will receive a unique opportunity to access thousands of the ladies' profiles absolutely for free, you can view their photos in profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

If there’s anything we can do to help you further, let us know via support@Rondevo.com.

Sincerely,
Rondevo Customer Support

Dear Robert,

Thank you for using our services and platform!
We are glad to hear that you find interesting people to communicate with!

Best Regards,
Support Team Rondevo

Dear User,

We have noticed that your review is written in a language other than English, which makes it difficult for us to fully understand the specific details you wanted to share with us. To ensure we take your feedback into account appropriately, please provide us with an English translation or explain the key points you would like us to focus on.

Best Wishes,
Rondevo Customer Support

Dear Ricardo,

We're really happy that our product makes you happy and we hope you have a lot of fun communicating with your pen pals.

Best Wishes,
Rondevo Customer Support

Dear Saxe,

It's great to hear that you're enjoying your time on our website and using it to connect with new people online. We wish you an enjoyable experience on our website.

Best Wishes,
Rondevo Customer Support

Dear Antony,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friends.

Best Wishes,
Rondevo Customer Support

Dear Hector,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@rondevo.com and we'll be happy to help you.

Best Wishes,
Rondevo Customer Support

Dear User,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.

Best Wishes,
Rondevo Customer Support

Dear User,

We currently accept card payments. At the same time we understand that you may prefer other payment options. We'll consider your suggestions for alternative payment methods in future improvements to our system.

Best Wishes,
Rondevo Customer Support