• Roseskinco

Roseskinco

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Overview

Roseskinco.com has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco.com most frequently mention customer service, shopping experience, and hair removal. Roseskinco.com ranks 8th among Beauty Products sites.

  • Service
    110
  • Value
    21
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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11,346 reviews

14
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How would you rate Roseskinco?
Top Positive Review

“First time ordering IPL”

Lima A.
4/14/24

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Top Critical Review

“It burned my leg”

Tessie Y.
6/12/22

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Reviews (877)

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customer service (115) shopping experience (206)
Thumbnail of user tilw
Canada
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

My order arrived quickly, and staff was so friendly and prompt when answering correspondance! Excellent service!

Email responses were prompt, personal, and friendly. Staff was considerate and made certain to address all my questions and concerns!

Reason I chose this business:

RoseSkinCo had the cheapest IPL laser I could find and it was absolutely worth it!

Service
Thumbnail of user natasaj8
Ireland
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

It took some time for product to be shipped, but all in all im satisfied with delivery.
Haven't try any product yet. Planing to do it soon

Reason I chose this business:

Good reviews, and price did a big part in it

Thumbnail of user safeeyahk
South Africa
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Satisfactory so far. I have yet to use it to its full capacity. More communication would have been helpful as it took longer to arrive than expected.

Reason I chose this business:

Sister has it

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user charlottep417
GB
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

(haven't started using it yet as was waiting to use it after a holiday but looking forward to trying!)

Reason I chose this business:

Recommended

Thumbnail of user elizabethd1318
South Africa
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Overall a very pleasant and easy purchasing experience. I really appreciated the clear communication from them and the courier.

Thumbnail of user alyssae89
Illinois
1 review
0 helpful votes
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April 7th, 2023

This product PERMANENTLY RUINED MY SKIN. It took me a long time to review because I felt helpless and extremely upset with the results after using the Lumi IPL hair remover.

I am olive/tan skin toned and I absolutely loved my skin. It was a beautiful color. However, this laser literally removed the pigment from my skin IN STRIPES. So I basically looked like a zebra or a self-harm survivor. It's embarrassing and I had to pay out of pocket to talk to medical spa's and see what they could do for me, which was nothing. They told me hypopigmentation is one of the hardest things to treat because of the loss of melanin. I wish I never used this product.

Needless to say I am horrified by this product and I will never use it again. I'm not even sure if a refund would make me happy because I am forever scarred by this laser and will eventually have to pay out of pocket to attempt to fix all the hypopigmentation. This product created A LIFELONG problem and affects my self-esteem every single day.

Also, THERE WAS NO WARNING ON THE LABEL OF THIS EVEN BEING A POSSIBILITY. Hypopigmentation was NOT a side effect or no warning of using a higher level could lead to LOSS OF PIGMENTATION with this laser. I never even used the highest level which was the upsetting part because I followed the directions and then one day I noticed little scars from where I used the laser, woke up the next day and it was completely white.

You have been warned! Pictures don't even do it justice! By the way, these stripes are all over BOTH arms and legs, so the photos I'm posting aren't even all of the hypopigmentation

Thumbnail of user catherinex29
GB
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Easy to use but difficult to control, I am happy to give another try.if not working I might any up request a return.

Thumbnail of user gaganj2
Canada
1 review
0 helpful votes
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June 19th, 2021
Verified purchase

I was trying to do 5 stars but unfortunately was not able to click on 5 one. I liked the products and prices are good too!

Thumbnail of user angelac1823
Florida
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

I was really sceptical. But I must tell you I noticed a difference after the 1st use
I recommend this device and I'm a satisfied customer

Thumbnail of user vassp
GB
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Quick delivery and good quality product. Currently finished 3rd week, so once I see results from 12th week onwards, then I will update the review.

Thumbnail of user kaylah383
Virginia
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

Satisfied with the product, shipping could have been faster imo but the product is exactly as I expected!

Thumbnail of user gayatrim7
Australia
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

It was easy fast and quick. I have just used it once but it is easy to use with clear instruction manual.

Reason I chose this business:

I read the reviews from your past or existing customers and they seemed quite satisfied with your product henceforth I choose rose skin and co.

Thumbnail of user cynthiab1962
California
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Delivery took a while, but package was received in good condition and left in a good location for me to get it.

Thumbnail of user mirandaa53
Alabama
1 review
0 helpful votes
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June 8th, 2021
Verified purchase

Easy and fast experience. The site was welcoming and informative. The products were at a great rate and I can't wait to see the results!

Reason I chose this business:

Lots of great reviews!

Thumbnail of user kens839
AE
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

I have used it for 4 times already and i can already see results. Good thing i really bought this one. A good investment indeed.

Thumbnail of user ghiwar
AE
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

Good! The delivery took 2 weeks to come. The machine is easy to manipulate, still my first week using and excited to see the results.

Thumbnail of user samantap9
Switzerland
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

I am so happy with this new Lumi, it took longer to arrive but looks like it will worth it. Thank you

Thumbnail of user oliviat178
New Zealand
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Good thanks, now to see how it works on the hairs. Love the colour and the website was easy to navigate.

Reason I chose this business:

Came up on instagram

Thumbnail of user claudial223
New Hampshire
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

I received the product in a timely manner. I have not tried the product yet but I'm looking forward to it.

Reason I chose this business:

I read positive reviews and decided to give it a try.

Thumbnail of user joshuas1252
GB
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Billing address was a bit of a struggle and also you (like many other sites) can't find the billing address automatically

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user larnieb2
Australia
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Everything was good, had no issues with anything. It was easy to find all the information and understand what the product does and how to use it.

Reason I chose this business:

The online store is well set out and easy to understand. The advertisement of the product is really good and all information was available.

Thumbnail of user louiser202
South Africa
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Very easy and product arrived in SA in good time. Was doubtful of receiving it so quickly being in SA. I was kept informed the whole time.

Reason I chose this business:

An advert on Instagram

Thumbnail of user tasminh
Australia
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

Happy customer. Was easy to order and now that I have the product and super grateful I decided to purchase

Reason I chose this business:

Ads were popping up on Instagram for ages and after reading reviews I was sold

Service
Thumbnail of user cindyv177
California
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Great and easy shopping experience. Hopefully I get it in time! I got it on time! I'm excited to try!

Thumbnail of user kreshaliae
South Africa
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

I've only used it once so far since I've gotten it! But the process was so easy and simple and just so exciting. Definately worth the wait :)) ))

Reason I chose this business:

It seemed the most reliable and easy to follow

Service

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From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.

Company Representative

Thumbnail of user sheenaa31
Sheena A.

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