• Roseskinco

Roseskinco

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Overview

Roseskinco.com has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco.com most frequently mention customer service, shopping experience, and hair removal. Roseskinco.com ranks 9th among Beauty Products sites.

  • Service
    110
  • Value
    21
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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11,346 reviews

14
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How would you rate Roseskinco?
Top Positive Review

“First time ordering IPL”

Lima A.
4/14/24

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Top Critical Review

“It burned my leg”

Tessie Y.
6/12/22

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Reviews (877)

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customer service (115) shopping experience (206)
Thumbnail of user mah16
Texas
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

I haven't used the item yet. I'm giving it a 3 star because when i ordered the product it stated that the company was in canada, but my item was shipped from china ‍.

Thumbnail of user lauraf1135
Georgia
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

I am over a month in to my 90 day satisfaction guarantee before I even received my product. Very difficult place to be when the product takes up to 6 weeks to show results.

Thumbnail of user elenih5
Canada
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

When I inquired about the shipping delay noted on the website I received a response within a day or two. It was well mannered and informative. The delay ended up only being a week or so.

Thumbnail of user kiaram48
South Africa
1 review
1 helpful vote
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April 30th, 2022
Verified purchase

Amazing! I absolutely didn't think they'd be a day I'd stop waxing. Using Lumi has been a pain-free experience and my hair growth has be reduced. I'm super happy with my results.

Thumbnail of user kimberleym115
South Africa
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

I have just received my package and so far it's been working extremely well. It's easy and painless to use and the instructions are clear and precise.

Thumbnail of user abigailk104
Arkansas
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

I have not used it yet, but is very excited! I was not pleased with how long it took to arrive though! I know there was a overload of orders. Thank you! I can't wait to use it!

Thumbnail of user mariluzo
Maryland
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Currently on week 3 and intensity 3. I started week 1 with level 1 and slowly moving up. I'm hopeful but it's honestly too soon to tell. It definitely feels hot at level 3 but it's not painful.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user shaleenr2
Singapore
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

I saw a post on insta and decided to take a look! It was too expensive initially but luckily had a discount when I saw it again after a few weeks this bought it immediately

Reason I chose this business:

There was a discount and I couldn’t resist

Thumbnail of user deisic
California
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Very easy to shop for the item. The reviews were extremely helpful. And I was given a free item with my purchase and a 10% discount and free shipping overall great experience!

Thumbnail of user jessl129
Virginia
1 review
0 helpful votes
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June 19th, 2021
Verified purchase

The tracking did not update me at all and was stuck at Order Ready for the longest time. My package did arrive but it made me nervous not to see an update.

Thumbnail of user kanchanj1
Australia
1 review
0 helpful votes
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June 16th, 2021
Verified purchase

I have already received on time. I had used it for one time with 1 intensity. It was not painful for me. So, I am excited for all my upcoming sessions. Thanks!

Thumbnail of user arelid1
Texas
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

They helped me with shipping, when i put in my order i put the wrong address and they made sure to send it to the right address so that was really nice.

shipping

Service
Thumbnail of user rachaelt52
GB
1 review
0 helpful votes
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May 30th, 2021
Verified purchase

Easy transaction and good delivery time considering the distance and current global situation. Good price and product was intact and works well. I'm excited to see the results!

Reason I chose this business:

Good price for the unit, though it looks similar to many others so I assume all come from the same factory. I chose them really just because I saw their advert first.

Thumbnail of user cjm72
Nevada
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

It was smooth process. This was the first one out of all the competitors that I saw so I clicked on it. Shipping was fine and I received it in perfect condition.

Thumbnail of user zuhairk2
Ireland
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

Good website i ordered laser hair removal and shaver before and now i ordered cleanser and roller. I like them. Delivery is always on time. I am satisfied.

Good

Reason I chose this business:

A lady recommended laser hair removal device from rose skin co. So i visited the website, bought laser hair removal device and shaver. Later i ordered cleaner and roller. I am satisfied with all of my purchases. Thank you

Service
Thumbnail of user chloef64
GB
2 reviews
2 helpful votes
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December 3rd, 2021

Easy to navigate. Just how I like it! Delivery was very very quick and no tax paid at border. Very happy! It was so easy to do it. I can't wait to receive this.So excited

Products used:
cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlr383
GB
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

The website and interface was easy to use. The tracking information was made readily available and have zero issues from starting the order to delivery.

Reason I chose this business:

Saw several social media posts about it. Did a little research on my own after it had caught my attention and decide to give it a go and see.

Thumbnail of user jenniferb3943
Florida
1 review
1 helpful vote
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July 29th, 2022

So initially i thought it was a scam. It did take a while to receive the product. My issue was that there was a batch of orders that were not tracking but once i got ahold of Nathan i believe he is the director of operations everything was fixed and they did make it right. I have been using the product the way it states and have seen a change but remember this takes several sessions to see full results and depending on your complexion it may not be the right tool, you have to read on their site. I was very very nervous thinking it was a scam after seeing their ads all over social media but im glad i was able to use their product. It covers more area, it has a manual and automatic option better for legs. I have been using it on level 5 with no issues at all, and the device has been working flawlessly. Please remember this is a rather new company and like any new business there will be some kinks they have to work out but the device itself is worth it. I purchased one before this one that was cheaper but it covered less area and the vent fan was a small area which meant it got really hot fast. The lumi is bigger and has more ventilation and while it gets warm its nothing like the other one i have definitely works better.

Service
Value
Shipping
Quality
Thumbnail of user baleriag
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Very good, I was able to track the package easily, and when it came in, everything was very organized and sleek, and the instructions were very easy to understand.

Thumbnail of user irenei46
Mexico
2 reviews
0 helpful votes
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September 16th, 2021
Verified purchase
• Updated review

Wonderful, fast and easy :)
I wrote a couple emails and I got a reply really fast and super professional and answered all my questions.
Really happy with the whole procedure

Perfect, answered all my questions in very professional courteous matter. Super happy

Reason I chose this business:

I saw an add on Instagram, and then checked reviews on Facebook and your website and was happy with what I saw :)

Service
Wonderful, fast and easy :) Can't wait to receive my...
August 27th, 2021
Verified site experience
• Previous review

Wonderful, fast and easy :) Can't wait to receive my purchase! Super excited to try this!

Thumbnail of user joannem570
Ireland
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

This email was sent the day before I received the product so I cannot speak to the experience of the function of the product itself, but the purchase was straightforward.

Thumbnail of user allisonw276
Nebraska
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

I love the look of the device and how easy it is to maneuver. I do with the cord was a little longer for those weird out of place plug ins. Just started my second week of using the device.

Thumbnail of user clemensf
Florida
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

I know I will love it. And I do love it. It makes me so clean down there. And it is so much better than shaving. Now it feels so much better down there.

Thumbnail of user alyssas334
Texas
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

I've used it 5 times now and I'm impressed. My thick leg hair is not so thick and I don't feel like Chewbacca anymore! Worth the money. Worth the wait.

Thumbnail of user mirvate
Israel
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Very fair. The shopping itself was regular as any other online shopping site, but when it arrived.here in my country (where I collected it from) it was comlicated and bad

Reason I chose this business:

I think it buy what I wanted to use that I didnt find the product any other place

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From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.

Company Representative

Thumbnail of user sheenaa31
Sheena A.

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