• Roseskinco

Roseskinco

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Overview

Roseskinco.com has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco.com most frequently mention customer service, shopping experience, and hair removal. Roseskinco.com ranks 8th among Beauty Products sites.

  • Service
    110
  • Value
    21
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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11,346 reviews

14
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How would you rate Roseskinco?
Top Positive Review

“First time ordering IPL”

Lima A.
4/14/24

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Top Critical Review

“It burned my leg”

Tessie Y.
6/12/22

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Reviews (877)

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Reviews that mention popular keywords

customer service (115) shopping experience (206)
Thumbnail of user sawyerk3
Canada
1 review
0 helpful votes
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July 16th, 2021
Verified purchase

Quite easy to use. I thought it was going to hurt but surprisingly completely painless and excited to see my results after a couple of weeks

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user charlottef138
Malaysia
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

Simple and quick! Everything was clearly marked! Just wish the paypal balance option for payment method was available

Thumbnail of user karenl2980
Texas
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Shopping experience was easy. I hope the product works. I'm hopeful for great results based on the reviews.

Thumbnail of user jenniferk1791
Washington
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

I haven't been able to use it for very long but it seems like a good product. The only issue I have is the power button keeps getting stuck down.

Thumbnail of user karenf1816
Ireland
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

From ordering to delivery, great service. I have only just received it so waiting to see effectiveness

Thumbnail of user salp64
GB
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Received the item on time. Well packaged. The product itself is very good. Used it twice and ve seen results already. Would recommend it

Reason I chose this business:

Th settings on it are very good from light skin to dark skin and the levels are good too. You can go higher or lower depends of the area of the skin that is being treated

Thumbnail of user dianad1045
Tennessee
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I love that I can laser treat myself at home and see the results are the same as getting it done by a professional.

Thumbnail of user laquishad3
Florida
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

RoseCo was very responsive but the wait took way longer than 12 days. It took a whole month before I received my purchase

Thumbnail of user smitac7
New Zealand
1 review
0 helpful votes
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November 27th, 2021
Verified purchase

It's an amazing product. Easy to use and on top of that it only takes me 30 mins of your day. You can use it while watching some show.

Thumbnail of user naeh3
Australia
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Timely processing and delivery of items. All boxed and packaged great. I am yet to use the IPL due to it being summer and sun exposure on my skin.

Thumbnail of user mariselag26
Colorado
1 review
2 helpful votes
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August 24th, 2022

I got this as a Christmas present and stopped working in June after I have been using it for 7 weeks... I don't recommend it.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sebrinah3
Texas
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Easy to use but does not meet expectations so far. There has been no change since I have started using the product thus far. I am dissappointed.

Thumbnail of user raelenew3
Canada
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Hi, I received it but was wondering if I could return it and if it is free or cost money to return it as it is not what I excepted it to be and not what I thought it was!

Thumbnail of user cassih4
Indiana
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

The shipping was fast but I hated that it didn't send me updates for my shipment even though I signed up for them.

Very nice and friendly.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user achalg
Canada
1 review
1 helpful vote
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June 26th, 2021

Ruined my legs. Gave me burn marks on just one time usage. Hate this product. Is this how it is supposed to work?

Tip for consumers:
Dont use it its a scam

Products used:
IPL hair removal

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelav550
Angela V. – Roseskinco Rep

Hi Achal,

I am so sorry to hear this.
I want you to know that your satisfaction is our utmost priority and we are here to help.

Please fill out this form as accurately as possible to allow us to provide the best possible advice or solution related to your situation:

Product Guarantee Form: https://roseskinco.com/pages/satisfaction-guarantee-form

Please only fill the form that most accurately describes your situation. Our team will respond to the request within 1-2 business days.
We look forward to your response.

Thumbnail of user andreac801
Texas
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

It took 17 days to get mine. I thought that was quite a long time. Like I said I've only used it once.

They were really fast on getting back to me and helpful to answer questions.

Reason I chose this business:

Because I have a problem with hair where I don't want hair.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user frederiquer1
Canada
1 review
0 helpful votes
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July 20th, 2021
Verified purchase
• Updated review

Quick delivery. It came well packaged in a box with foam protecting the items. Only used it once and so far so good!

Reason I chose this business:

A few reasons made me decide to buy. I saw ads on instagram a few times. Then one time I read reviews. There was a lot of positive reviews. When I looked at the price, there was a sale going on so I decided to buy it.

Quick and easy
June 30th, 2021
Verified site experience
• Previous review

Quick and easy. Just how I like it!

Thumbnail of user cassidyed
California
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

The general shopping experience was good. It took a little longer than I expected to arrive but the tracking stayed up to date.

Reason I chose this business:

I had stumbled across a few YouTube videos of people who had tried them out and they seemed to like their results. They also had discount codes to help offset the cost.

Thumbnail of user madelynw28
Tennessee
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

The website was very helpful, customer service was kind, and the product is aesthetic! I'm excited to see results in a few weeks!

Thumbnail of user tanyak213
GB
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

I ordered this long before the day I actually needed it, but it took ages to get delivered. Had a very bad experience.

Not satisfied

Reason I chose this business:

Needed something for permanent hair removal

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user sarac579
California
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

I received my product promptly. I've just started using it so I can not review its effectiveness yet but it does seem operational.

Thumbnail of user lolam179
New York
1 review
0 helpful votes
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May 12th, 2021
Verified purchase

Not crazy about it but waiting for my results. I will have to watch a few videos in order to be able to get the hang of it.

Reason I chose this business:

So I can do my own laser and save money

Thumbnail of user marthac624
California
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

I'm happy with the delivery time frame. I understand we are in a different times with Covid-19 still present and we can't never be too careful.

Reason I chose this business:

It's a gift for my daughter

Thumbnail of user jenf151
Pennsylvania
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

I wasn't super happy with the product so I contacted customer service. They were very nice and helpful.

They were very nice and apologetic about my problems with the razor.

Reason I chose this business:

I found them online and the product was affordable and reviews seemed ok.

Service
Thumbnail of user ritut7
Canada
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

Havnt started using it yet. Tested it once. Flash is really bright so I am going to continue after I have proper eye protection glasses.

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From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.

Company Representative

Thumbnail of user sheenaa31
Sheena A.

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