• Roseskinco

Roseskinco

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Overview

Roseskinco.com has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco.com most frequently mention customer service, shopping experience, and hair removal. Roseskinco.com ranks 9th among Beauty Products sites.

  • Service
    110
  • Value
    21
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

Instant Feedback

11,346 reviews

14
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How would you rate Roseskinco?
Top Positive Review

“First time ordering IPL”

Lima A.
4/14/24

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Top Critical Review

“It burned my leg”

Tessie Y.
6/12/22

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Reviews (877)

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customer service (115) shopping experience (206)
Thumbnail of user jasminea157
Virginia
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Definitely remember to follow the instructions of the machine. There were times I accidentally burned myself. I still haven't seen results mainly because I was busy. I did notice that some patches of hair hasn't come back so, so far so good.

Thumbnail of user junem313
Portugal
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Easy and quick shopping experience as was the delivery. Regarding the hair removal I can't say anything yet but it can only be better than my previous experiences with other brands! Oh and TOTALY painless

Thumbnail of user jenniv14
Delaware
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

The shipping was very fast and the hand-held was well packaged. As for how it works, I can't say I have used it enough to really pass a judgement but I will admit that I notice a slight change in how thick the hair is growing back on my legs specifically. I have high hopes for it!

Thumbnail of user emilyr871
Florida
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

I had previously started laser hair removal but it got too expensive so when I found this I was super excited... until I tried it. It seems like it's having the opposite affect on my bikini line and the hair that wasnt there is now comint back but i haven't had an issue anywhere else yet.

Thumbnail of user mariag1828
Florida
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

I've only used the product once so I'm still waiting to see the results. Shopping wise, it took longer to be shipped here in US but considering the pandemic, I guess it's reasonable for it to be delayed.

They replied promptly and they followed up on my concern so I’m happy.

Reason I chose this business:

Because there is a great feedback from other consumers, meaning they trust the product.

Service
Thumbnail of user miah124
Singapore
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

Tried for a few sessions on my legs and arms and not gonna lie i actually do see changes on my legs and arms! It's not growing that fast than usual n definitely lesser hair! Will prolly get the hang of it with diff intensity! <3

Reason I chose this business:

Would like to give a shot to see some results and i do actually see some results! Hopefully this IPL will work well on me for a long run <3

Thumbnail of user dkcya
Switzerland
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

On the first two trail, it seems like my hair growth is still at the same rate and nothing seems to change so not sure if it's up to the mark as it claims
We'll have to wait for some more trial to know for sure

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user melissad1742
Pennsylvania
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

I have just started my journey with the Lumi and was pleasantly surprised that it did not sting or hurt in anyway. It took a minute to get the rhythm, but was super easy to use and I am hopeful for results.

Thumbnail of user monalisab9
Brazil
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

I got the package a month later, but it's usually like that for international products, it came in the perfect state. They got the correct plug and voltage, I just used it 2 times but it is functioning perfectly well.

Thumbnail of user veronicad425
Canada
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

The most difficult part of using my Lumi is keeping track of what days I'm repeating the application of the device. I've only had it for a week, but as a person with a lot of unwanted hair, I cannot wait to see if the effort pays off.

Service
Value
Shipping
Quality
Thumbnail of user nubiav3
Mexico
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

At first there was a problem with shipping as there was not 1 product available, but someone contacted me early on and told me that it would take a few weeks for it to be available.
But I already have all my products with me

Thumbnail of user christinam1360
Minnesota
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Ive been using the product for one month now, I use it once a week on my body and every 4 days on my face. I have noticed less hairs popping up on my face, but theres been no difference that I can tell on my legs and arms. I will continue using it and review again in another month.

Thumbnail of user shannonp453
California
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

The very first time I pressed the 'power' button it got stuck & would not turn off. The power button also controls the intensity level, so now that its stuck in, it also rotates through the intensity levels.
Also, this item took a month to get delivered to me, and the item was being shipped within the same state as far as I could tell. A month is a very long time to travel 3-4 hours.
I need to return this already.

Thumbnail of user renac46
Wisconsin
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

It was incredibly easy to find and order my product. It took a little bit of extra time to receive my shipment, but the site stated that they were a bit delayed which was helpful. I received my order promptly after the 1 extra week shipping delay.

Thumbnail of user darlenel153
California
1 review
0 helpful votes
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May 11th, 2021
Verified purchase
• Updated review

Easy and simple! Customer service is quite responsive! It took about 2 and a half weeks to get my IPL handset. Once I used the handset on the lowest setting, it was such a breeze! I can't wait to see the results!

They were able to give me a response in an appropriate and timely manner. They even followed up with me if everything was okay. Very good

Reason I chose this business:

I have been wanting to do laser hair removal in the comfort of my own home!

Service
Easy, simple, and quick!
April 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have been wanting to do laser hair removal in the comfort of my own home!

Thumbnail of user melodyt83
Malaysia
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

No issues with placing of order. And when the tracking number was not emailed, I reached out to your Instagram and they helped me to check it out. The package came all in order but the box was a tad dented. I was also sad to see that I did not get the free giveaway. I guess stock was out.

Service
Value
Shipping
Quality
Thumbnail of user chimonete
South Africa
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Great communication! When I started to stress about delivery and the tracking, I was helped immediately with friendly workers who guided me and assured me all will be fine and every thing is in order. Was a pleasure working with RoseSkinCo

Reason I chose this business:

Saw the most adverts for it and read most of the reviews

Thumbnail of user nahidb1
Morocco
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

The delivery was really fast. I was really surprised because I am from Morocco and usually, international purchases take a while to arrive. I still cannot make a review about the product since I have just tried it once.

Reason I chose this business:

I was trying to find IPL Laser online and your brand popped out. I checked reviews of several girls in YouTube and Instagram and decided to give it a try!

Thumbnail of user elenaf62
Germany
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

The purchase experience on the website was smooth. The shipping took 3 weeks to arrive to destination (Germany). It was a big confusing at the beginning, since I got a notification a few days after the purchase, saying that the packet had already arrived at the destination city. However, one week later the notification disappeared and the package was re-shipped

Reason I chose this business:

High customer ratings, good price point.

Thumbnail of user sabrinaf98
GB
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

A device that is so user friendly and doesn't let you waste a flash! If it isn't against your skin properly it won't flash which i think is great!
Definitely worth the price and the people who work for the company are so friendly and helpful.

Reason I chose this business:

I did research into various different brands and found that this company has the best priced device, the reviews are great and the ones that are 1 star rated or 2 star rated have been provided with proper answers to their statement and given advice on what to do next.

Very user friendly
August 1st, 2021
Verified site experience
• Previous review
Thumbnail of user katheriner302
GB
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

I actually think it may be faulty, on the second use it started making a noise. It Maybe the fan but it did not work the first time and over heated ‍ Debating returning it for a refund just not got round to it. Would not recommend.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ladinas
Switzerland
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

I have only used it once up until now but aI'm excited to be using it in the upcoming time. The laser doesn't hurt at all and it's done really easily and quick, which is amazing and practical. The only thing is that the machine is really loud while it's on, but it doesn't really bother much.

Thumbnail of user tracys867
Canada
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

I have used the laser for twice a week for 4 weeks on my lower legs and have seen no results as of yet. I will continue to try it out until the 12 week mark as the website offers a refund if still unsatisfied after 12 weeks. I will adjust my review if my results improve.

Thumbnail of user marcelao10
Mexico
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

It took a while, the tracking number was incorrect when I tried to track it in the delivery webpage... So I had no idea on the status... I actually wrote an email to see what happened with my order and suddenly it arrived to my house that same day.

My product arrived the same day as my email sent, asking for support. So no need for support anymore.

Service
Thumbnail of user ashleyl811
California
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Works awesome. I purchased it mostly for my upper lip and i have noticed a huge difference since using this. I used to have to get threaded every 3 weeks, im now about a week and half since i last used it and hardly any hair growth

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From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.

Company Representative

Thumbnail of user sheenaa31
Sheena A.

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