• RPI Designs

RPI Designs

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Overview

RPI Designs has a rating of 1.8 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RPI Designs most frequently mention customer service, and credit card problems. RPI Designs ranks 848th among Auto Parts sites.

  • Service
    43
  • Value
    40
  • Shipping
    42
  • Returns
    27
  • Quality
    37
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
20
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How would you rate RPI Designs?
Top Positive Review

“Rpi designs ups and downs”

Todd M.
9/30/21

The parts look great. They sent the wrong wind screen at first. And communicated well to get the problem fixed. The delivery was ok it took 17 days but they randomly show up with out any notice. No tracking system in place. That needs improvement. They are hard to get in contact with on the phone. So i tricked the system and called the sales line option instead of the shipping option. Thats how i was able to get answers. I have had mu parts 2 weeks and my order status still shows processing. I will use them again

Top Critical Review

“BBB Rated "F" business”

Ray W.
7/20/24

https://www.bbb.org/us/oh/salem/profile/auto-parts/pfyccom-*******6984 Would not buy from them ever, ¡!

Reviews (84)

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customer service (29)
Thumbnail of user rickc297
Aruba
3 reviews
0 helpful votes
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January 11th, 2020

I have purchased mustang parts from this company a few times and I always enjoy talking to Joe and customer service is always so polite.

Thumbnail of user colemanb20
Ohio
3 reviews
0 helpful votes
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November 27th, 2019

They have the best painted parts available. I love this place and I always use them for my Mustang parts.

Thumbnail of user charlesv411
Florida
1 review
1 helpful vote
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May 24th, 2021

Wouldn't think I would actually have to post something like this but I have been left with no choice due to the poor customer service provided by this company. I had two issues, one of which I somewhat had to resolve myself and the other is still outstanding despite repeated requests to refund my card for product not received. The first issue was a painted air intake cover for my 2018 mustang. It did not fit properly and I was told after several requests that the couple of pieces of double faced tape supplied would hold it. It didn't hold due to it being misshaped. I had to put a whole roll of my own purchased double faced tape and glue to be able to twist it enough to make it fit. Then they never delivered my billet engine caps. Ordered on 3/13. Called when painted parts came in without the caps on 4/26. Said they would text the guy who handles that. Followed up with email on 4/27 no reply. Followed up with email to Jennifer on 5/3. Finally a reply by email on 5/7 saying some parts came in but not mine, "do I want to wait". I emailed Jennifer back no and to give me a refund. No reply at all. Emailed Jennifer again on 5/13 for a refund with no reply. Called again and spoke with Jennifer who said she had to "text the guy". No response back. Final email on the 5/21 begging again for an email before taking action with credit card, BBB or social media if not contacted and refunded by 5:00 that day. 3 days later not a peep! Out $210 plus tax with no product or refund. And have a doctored $116 painted air intake that I had to spend another $10 in parts to get on "enough" but not the way it should be. Unfortunately, I didn't read some of the warnings and negative reviews on a few other websites. Buyer beware!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobos2
Pennsylvania
1 review
0 helpful votes
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December 6th, 2021

I got my 1998 corvette brake cover in 4 days, it's pretty nice quality and I'm happy with it overall.

Tip for consumers:
Maybe to use the coupon codes
Available at checkout

Products used:
C5 corvette brake reservoir cover / https://www.rpidesigns.com/shop/item.aspx?itemid=2459

Service
Value
Shipping
Returns
Quality
Thumbnail of user chriss2484
California
1 review
1 helpful vote
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August 19th, 2020

Ordered what was described as real carbon fibre, they were bow ties for my camaro totally dissapointed as were 9 out of 10 friends of mine. HYDRO CARBON IS A JOKE.

Thumbnail of user marky456
Pennsylvania
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

I get my C7 parts from RPI, they delver in good time, sometimes a day longer than I'd like, but still good items.

Products used:
Part number, C7-9961

Service
Value
Shipping
Returns
Quality
Thumbnail of user miked1871
Florida
1 review
0 helpful votes
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September 9th, 2022

Spoiler did not line up properly! Cheap product! Would not buy any thing from these people!
Mike

Tip for consumers:
Dont

Products used:
Corvette C8 high wing spoiler !!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alisonb162
Alabama
2 reviews
0 helpful votes
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November 26th, 2019

I bought a Mild2Wild for my 2017 Camaro SS and the NPP sounds amazing. I got the part in 2 days and it's installed in under 30 minutes!

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About the business

RPI Designs offers many C5, C6, C7 Corvette parts and accessories. RPI Designs carries the complete line of Corvette accessories. Replacement Corvette products from RPI Designs range from custom body color painted parts, to exhaust systems, wheels, gri...

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