• RSorder

RSorder

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Overview

RSorder has a rating of 1.8 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RSorder most frequently mention live chat, and customer service problems. RSorder ranks 10th among Runescape Gold sites.

  • Service
    21
  • Value
    21
  • Shipping
    19
  • Returns
    19
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
10
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How would you rate RSorder?
Top Positive Review

“Works well and Received the goods soon”

Bennie J.
12/3/21

I know some of you are reading these reviews and wondering damn is this legit or not, it definitely is. It took a bit longer than i thought it would but it was 100% legit. The chat closed due to how long it was taking and that scared me, but the service team assured me each time it is still coming. Once i got my account they even waited for me to be fully logged in and account set up the way i want. The best site hands down. Thanks again, everyone.

Top Critical Review

“Scam site/fraud”

Z S.
8/29/24

They want you to pay and then send ALL of your information to them and they want you to call them to record your voice so they have that too. Its a fraud scam. I asked for a refund instead ot doing this. They agreed but its been a week and when i went into the chat again to ask they said its my fault for asking. And by "asking" it opens a case and delays the refund...

Reviews (67)

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customer service (3)
Thumbnail of user zsphone26
1 review
0 helpful votes
  • Send Message
August 29th, 2024

They want you to pay and then send ALL of your information to them and they want you to call them to record your voice so they have that too. Its a fraud scam. I asked for a refund instead ot doing this. They agreed but its been a week and when i went into the chat again to ask they said its my fault for asking. And by "asking" it opens a case and delays the refund...

Products used:
account

Service
Value
Shipping
Returns
Quality
Thumbnail of user jurttuk
1 review
2 helpful votes
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February 15th, 2024

They literally said i woulsd gte my refund in 24hours havent seen it in many days, now i went to customer support and they dont even respond to me anymore they just read my messages and they are not gonna give me my gold or my money back so this company is totally full of $#*! do not buy from here

Thumbnail of user xjalbbg
1 review
1 helpful vote
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February 25th, 2024

This is a scam website, I'd avoid it at all cost.

I hacked their website back in 2012-2014 sometime due to them having an email linked to godaddy that wasn't registered, so I created the email and recovered their godaddy account. I also had all their chatlogs from the live chat, lots of people accusing them of scamming.

Avoid, avoid, avoid.

Tip for consumers:
Scam website.

Products used:
Sold gold, got scammed

Service
Value
Shipping
Returns
Quality
Thumbnail of user benniej16
1 review
1 helpful vote
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December 3rd, 2021

I know some of you are reading these reviews and wondering damn is this legit or not, it definitely is. It took a bit longer than i thought it would but it was 100% legit. The chat closed due to how long it was taking and that scared me, but the service team assured me each time it is still coming. Once i got my account they even waited for me to be fully logged in and account set up the way i want. The best site hands down. Thanks again, everyone.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandenj6
1 review
0 helpful votes
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May 31st, 2019

I placed a order for 58-75 defense. Said it was going to cost about $60 and take 59 hours to complete my order. I would occasionally check in on my account to discover this " Gamer " was not training my account at all during the day and only for a few hours between midnight and early in the A.M. i literally had to take some spare time during my vacation and gained 3 of those defense levels that i had paid for on my own. Here it is 56 hours later and my order will not going to be completed on time. Im paying a $1 for every hour for nothing. I have screen shots of customer support ignoring me and closing the chat without saying anything because they do not have any answers. Ive spent well over $1,000 on this site over time and i think this is the final straw. Time to move on...

Thumbnail of user rsorders1
RSorder s. – RSorder Rep

Sir,

We feel very sorry for the inconvenience to you.
RSorder has been in the game market for more than 10 years, and we will continuously improve our service. We can guarantee 100% that we never cheat customers. Perhaps there is some delay in the processing of some orders due to uncontrollable reasons, but in the end we will make every effort to satisfy the customer. Maybe there is some misunderstanding. We hope you can further contact us to properly solve the problem.

Thank you.

Thumbnail of user cq33
1 review
1 helpful vote
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November 2nd, 2023

I went to Rsorder.com to sell them accounts. I sent them pictures of my ID and mail to show my address. Took 5+ DAYS to get back to me. THEN, I got accused of being someone I wasn't that I guess they had done bad business with. Long story short don't waste your time on these clowns from China.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user koolkidsridebikes1
1 review
1 helpful vote
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May 11th, 2023

Manager used my spin the tried to say because of glitch he can issue me lowest amount on spin. After I just purchased $100 usd worth of gold. Once I addressed the issue the manager got offended then blocked me from site luckily I reached out to my bank so I could properly get a refund. Highly suggest using different sites for gold. Due to this company stealing from its customers.

Tip for consumers:
Customer service is Terrible!

Products used:
virtual coins

Service
Value
Shipping
Returns
Quality
Thumbnail of user eddief87
1 review
4 helpful votes
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July 8th, 2022

Joke of a service, making me do verification after verification i even talked to them on phone about how much the purchase was, and then this creepy chinese lady forces me to send my passport too. When is it enough? When i signed my life over to rsorder?

Service
Value
Shipping
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Thumbnail of user brandonl495
1 review
3 helpful votes
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June 6th, 2022
Verified purchase

Ordered 91-99 strength on osrs. They did 91-94. After a month of no activity I started contacting them. They keep ending the live chat and will not respond to emails. It seems after your transaction clears with the bank they stop the service. Its sad cause ive used them for 7 years now for gold and the one time i try power leveling I get screwed of $180 (2 orders)

Tip for consumers:
Run

Products used:
Gold buying, powerleveling

Service
Value
Shipping
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Quality
Thumbnail of user johnl440
1 review
0 helpful votes
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March 8th, 2017

Fast and efficient service for years, will continue coming back! I have ordered osrs gp from them numerous times throughout the years and they always come through. Sometimes if their orders are high they take a bit longer but generally never take longer than 30 minutes max. The average time for delivery is between 5-15 minutes.

Thumbnail of user jasonn162
1 review
0 helpful votes
  • Send Message
December 12th, 2019

Earlier this week I had a quantity of gold in my cart to buy. Today I decided i would purchase it. To my surprise the price had risen, just by a few dollars but i reached out to the 24/7 support team to see if they would honor the earlier price as that is what i budgeted spending.

These were the responses I received "we dont have right to change the price" "the price is matched to the market".

I asked to speak to a supervisor to see if they would be able to help and the chat was rudely ended. This is such poor service and I will be taking my money elsewhere. They only seem to care that they have your money before they treat you with respect.

Thumbnail of user alens17
1 review
3 helpful votes
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December 16th, 2019

Have done business with this company many times in the past & everything has gone smoothly. Yesterday I purchased 60M & fire cape from them, today after changing password, my account has been cleaned. That's unfortunate, I would have willing given them more of my business.

Thumbnail of user billye101
1 review
0 helpful votes
  • Send Message
January 14th, 2022

Complete and utter scam.

Do NOT part with your money. You wont get the product, they will offer you a refund and will not pay it.

They will ignore you on live chat.

Run by thieving scum bags.

I'm going through my bank to get a refund now.

Service
Value
Shipping
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Quality
Thumbnail of user rsorderr
1 review
2 helpful votes
  • Send Message
April 8th, 2014

RSorder.com is a professional rs gold seller as it speaks. I know this site for years, which is just a trustworthy store. Sometimes it holds activity with free rs gold like flash sale. Great chance with free items, really love it.

Thumbnail of user johna3111
1 review
0 helpful votes
  • Send Message
June 8th, 2021

If you don't provide them with your personal identity eg. Credit Cards, Driver License or Cell Phone to call you, they won't go ahead with the order. If you've already paid them and don't want to give them your personal information and wish to get a refund, they will lie and never refund you. Completely fraudulent and disgraceful.

Tip for consumers:
Avoid at all cost.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisj355
1 review
3 helpful votes
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June 14th, 2019

Thought that the ten minute deal was to good to be true and being 3 DAYS later i know it was. Contacted live chat every day just to be told "sorry sir we contact paypal support and they said there's issue with the transaction in Jun 12th and 13th, and they need time to solve these issue. Once we received their inform we'll email you and deliver gold to you with some compensation, is that okay?" Odd since PAYPAL sent me a receipt and RSorder sent me the order confirmation as well as the full sum of money being takin out of my account but ok. So I decided to call PAYPAL myself. As expected, they said payment had been processed immediately and then asked if i would like to make a dispute claim since money had already been taken out of my banking account. Of course i did and here we are... still nothing. Word of advice use another service

Thumbnail of user rsorders1
RSorder s. – RSorder Rep

Sir,

We feel very sorry for the inconvenience to you. Could you offer your order number so that we can better help you? Besides, you can contact us via 24/7 live chat again, we hope to better solve your request.

We can guarantee 100% that we never cheat customers. Perhaps there is some delay in the processing of some orders due to uncontrollable reasons, but in the end we will make every effort to satisfy the customer. Maybe there is some misunderstanding. We hope you can further contact us to properly solve the problem.

Thank you.

Thumbnail of user kevint355
1 review
7 helpful votes
  • Send Message
October 14th, 2019
• Updated review

I know this is a long time ago but I decided to drop it because these people are not professional. They have agreed to refund me but it took about 2 weeks to convince them to even accept what they did. After I got them to agree for a refund, they "updated" my order to "refunded". Low and behold, it has been almost a year and there has been no refund. I decided to drop it because they take forever to do what they say they would do and end up never doing it.

Do not trust
December 18th, 2018
• Previous review

They advertised as hand trained power levelling but my account was banned for macroing. Do not trust this site. They only offered a refund for the purchase of the training but my account had a lot more skills and work done even though they were the reason for my ban. It would have been understandable if I was banned for a different reason. Since I was banned for macroing, they completely lied and gave false trust to me.

Thumbnail of user christiani20
1 review
2 helpful votes
  • Send Message
May 25th, 2021

I've been ordering with this website for 6 years. Since the new update on the website. The new owner or customer service representatives have no common sense of customer service. They are rude and not easy to communicate with. They leave you to wait and deal with the scam they just pulled. I bought 300m for $144 via paypal and they say I need to provide ID. I don't like sending my personal information online nor does it have to necessary for any service or product. This website/company should be ashamed for losing a valued customer. I asked for my refund for a month and they still haven't refund me for the product that was promised to be delivered. Don't fall for this scam of a site

Thumbnail of user kevina1327
1 review
3 helpful votes
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October 25th, 2021

I bought 200M osrs gold, they made horrible crap excuses as to why im not allowed to get the gold, then everyday for a week straight have said they will issue refund, then its new the next day and wont issue refund. I post a bad review on their site until they fix the issue and they delete the bad review then randomly disconnect chats and tell me to wait for an email.

Tip for consumers:
do not do it, avoid their bull$#*! site reviews

Products used:
non never got my OSRS

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandono62
1 review
1 helpful vote
  • Send Message
September 5th, 2020

Very unsatisfied with these guys worst place to ever do bussiness they're super rude, rob you and sell your information to poeple who keep spamming me now overall rsorder is the most garbage thing you can use

Tip for consumers:
i recommend going to piegp it's where i usually go and should've stocked to it but saving 5-10$ seemed nice but was of course too good to be true :) $#*! you rsorder.com :p

Products used:
150m +7.5m osrs gp
screw you guys for being unprofessional thief's and having nothing to say for yourselves

Service
Value
Shipping
Returns
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Thumbnail of user martijnd7
1 review
1 helpful vote
  • Send Message
June 30th, 2020

I got a permantly ban direct after my three orders i bought at rsorder.

The reasen was botting, i never used a bot otherwise i would not write this message

In the chat they dont help me

Watch out for rsorder!

Thumbnail of user imakesilent
1 review
1 helpful vote
  • Send Message
November 16th, 2023

Scam site. They are also flagged by Visa for having a massive amount of fraud claims. Would not buy anything from them as they will recover it or get you banned.

Thumbnail of user seanw268
1 review
1 helpful vote
  • Send Message
April 16th, 2020

I purchased 50m from there site and when I did they said I had to trade item high value items to off set detection. Foolishly traded them about 100m worth if stuff and got it stolen and never recieved the money. I've done business with them before so I thought the were trust worthy.

Thumbnail of user michaelc1699
1 review
2 helpful votes
  • Send Message
May 7th, 2019

I used rsorder a few times, weather it was for gp or questing, but then one of there "gamers" took my 400m bank and they arent going to do anything about it. Only reason i know it is them is because i have a bank pin and ive never told anyone about it exept when ordering from them. Dont be like me

Thumbnail of user rsorders1
RSorder s. – RSorder Rep

Sir,

It’s really a pity about your suffering. Could you provide your order number to us so that we can check your order information and better help you? Actually, It's none of our business for your loss. If you have some questions over this point, you can contact 24/7 live chat and the live supporter will help you soon.

RSorder has been in the game market for more than 10 years. We can guarantee that our RS products are 100% safe, and we never cheat customers. Hope you can give us more understanding.

Thank you.

Thumbnail of user jamesm607
1 review
0 helpful votes
  • Send Message
March 15th, 2017

I've been using RSorder for the LONGEST time, i've purchased many many many many times! They've given me countless discounts for holidays and events! The delivery is always very fast and i always come back. Purchased from here at least 20 times. Great website.

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From the business

RSorder Offers Cheap OldSchool Runescape Gold, RS 2007 gold, RS3 Gold, OSRS Accounts and RS Items. Buy OSRS and RS 3 Products with Lowest Price and Deliver in 3-10 Mins from RSorder.com.

Company Representative

Thumbnail of user rsorders1
RSorder s.
Typically does not respond to reviews

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