RueLaLa

I used to be a fan of this website, and used to buy some great stuff here. Luxury accessories, clothes, etc. At some point, their blunders with all the crap they brought on that no one bought must have added up so much in their inventory that they are not limited in what great deals they can bring. Their "sales" and "luxe picks" and "steals" are all leftover, ugly crap that I see over and over again of unwanted items and brands. Meanwhile, they have picked up some shady practices to try to increase sales, with final sales no return policy, inability to categorize properly, which they may have thought would increase visibility on other unrelated, unwanted products (it must help with sales!), etc. The end result is a dysfunctional, unimpressive, borderline lying company with craps to sell and an unreliable customer service, let alone a company vision. This one is unfortunately toast, move on to something else.

RueLaLa advertised a name brand watch (Invicta) that retails for $795 but you can have it for $69. Check Invicta's website and the exact same watch lists retail for $109. The chat person told me RueLaLa uses prices that the retailer tells them what the item lists for. Caveat emptor, buyer be ware. I was not now I have to pay for the return shipping. When I tried to cancel the order they said it already shipped. I received an email the order shipped a couple days after the date they quoted me. Stay away from this seller

I would have loved to enter the site, but it turns me off when not only is my email address asked for right away, but you can't enter the site unless you provide them your email. Let me decide whether I want a consumer relationship with you before you start constantly bombarding my email with promos and offers. Let customers check your site out, then you can ask for our email, but to prevent customers from taking a look just because we don't want to immediately provide our email is not very customer friendly. I guess I will miss out on shopping with you.

1- delivery took more than 1 month
2- no response to any of my emails regarding the delay
3- they call damaged product ((less then perfect)) although they don't know what is the product.
4- for a total damage product they offer 40% off, or a total refund if you do the whole process of refund ( printing forms, labeling, packing and dropping it to DHL)