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  • Rug Source

Rug Source

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Overview

Rug Source has a rating of 4.9 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Rug Source ranks 121st among Home Decor sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
– 0
Negative
0
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How would you rate Rug Source?
Top Positive Review

“Better than Expected!”

Lee M.
4/6/24

Wow! They said the rug was in very good condition, it is vintage, but wow! It is in incredible condition and is beautiful! Thank you for great pricing, quality rug and fast shipping! We will be purchasing again!

Top Critical Review

“Scam letter for gift ( no stars is the rating)”

Janet W.
9/16/22

Purchased a rug and we received a letter see below to choose a gift. We chose free foyer rug. What a scam! After several calls, emails on the status of our free gift we were told that they don't offer that anymore. We sent back request for the gift in May! Filed with BBB and they scammed their way out of the complaint telling the BBB that I filed complaint on the wrong company. Well Mina which company do you work for?

Reviews (391)

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customer service (23)
Thumbnail of user meredithc46
Meredith C.
1 review
0 helpful votes
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“I love RugSource”
April 2nd, 2020
Verified purchase

I love RugSource. This is the second rug I've purchased from here. Excellent prices, beautiful product.

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Kathleen P.
1 review
0 helpful votes
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“Easy shopping, beautiful rugs, great prices!”
September 19th, 2016
Verified purchase

Easy shopping, beautiful rugs, great prices!
Thank you to rugsource.com for helping make our house a home!

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Beth A.
0 reviews
2 helpful votes
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“great experience!”
February 11th, 2020
Verified purchase

great experience! Second time I have ordered from RugSource. They quality is always as represented!

Thanks!

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Glenn L.
2 reviews
0 helpful votes
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“This is my 5th purchase from Rug Source, quality rugs...”
March 22nd, 2018
Verified purchase

This is my 5th purchase from Rug Source, quality rugs with unbelieveably great prices, super fast delivery. I highly trust and recommend them.

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Richard W.
2 reviews
0 helpful votes
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“Great rug quality for the price”
November 30th, 2019
Verified purchase

Great rug quality for the price. Service and delivery were fantastic. Very happy that I went with RugSource!

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Carol B.
2 reviews
0 helpful votes
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“Information is copious, photos clear, inventory abundant,...”
November 21st, 2019
Verified purchase

Information is copious, photos clear, inventory abundant, my first encounter with this store. hopefully most joyfull.

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Christina B.
1 review
0 helpful votes
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“I don't know what the shipping costs will be so I wish...”
March 21st, 2020
Verified purchase

I don't know what the shipping costs will be so I wish I could see that before I finalized purchase.

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John E.
1 review
0 helpful votes
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“I tried to add my xmas discount and couldn't do it...”
December 15th, 2017
Verified purchase

I tried to add my xmas discount and couldn't do it also needed to order a pad and couldn't see how to do it -didn't have problem on earlierorder

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Farokh D.
1 review
0 helpful votes
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“Ms Mina was very helpful and made sure we got just...”
September 13th, 2019
Verified purchase

Ms Mina was very helpful and made sure we got just the right rug we were looking for Glad we shopped at Rug Source

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Diane G.
1 review
0 helpful votes
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“Your website is not great I have bought from you on...”
August 16th, 2019
Verified purchase

Your website is not great
I have bought from you on eBay and you were honest when I sent me another rug when I was missing one

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STEPHEN L.
1 review
0 helpful votes
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“2ND PURCHASE FROM YOU”
May 12th, 2020
Verified purchase

2ND PURCHASE FROM YOU. FIRST RUG WAS OUTSTANDING AND AS PICTURED/COLORED IN PHOTOS. QUICK DELIVERY AND WELL PACKAGED.

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Walter G.
1 review
0 helpful votes
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“Great website”
May 26th, 2019
Verified purchase

Great website. Wonderful pictures GREAT CHOICES. THIS MY 3D rug I buy from rug source and I am great fully to their staff too.

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Paul H.
2 reviews
0 helpful votes
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“Prices appear to be lower than the competition”
May 29th, 2018
Verified purchase

Prices appear to be lower than the competition. If the product quality is good I'll be satisfied.

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Lee G.
1 review
0 helpful votes
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“I love the rug I bought from Rug Source and just bought...”
February 9th, 2018
Verified purchase

I love the rug I bought from Rug Source and just bought a second one, can't wait to see it, thank you, Rug Source!

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SUZANNE T.
1 review
0 helpful votes
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“THANK YOU!”
May 25th, 2020
Verified purchase

THANK YOU! I AM A HAPPY RETURN CUSTOMER AND HAVE SHARED YOUR SITE WITH MNY FRIENDS AND FAMILY.
I WISH YOU EVERY SUCCESS
Suzanne Thompson
BOSTON

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ELLEN B.
1 review
0 helpful votes
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“I HAVE BOUGHT RUGS FROM YOUR COMPANY BEFORE”
December 12th, 2018
Verified purchase

I HAVE BOUGHT RUGS FROM YOUR COMPANY BEFORE. THE 25 CENTS OFF FOR MY EMAIL ADDRESS WAS A BIT DISAPPOINTING!

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