Rug Source has a rating of 4.9 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Rug Source ranks 154th among Home Decor sites.
Wow! They said the rug was in very good condition, it is vintage, but wow! It is in incredible condition and is beautiful! Thank you for great pricing, quality rug and fast shipping! We will be purchasing again!
Purchased a rug and we received a letter see below to choose a gift. We chose free foyer rug. What a scam! After several calls, emails on the status of our free gift we were told that they don't offer that anymore. We sent back request for the gift in May! Filed with BBB and they scammed their way out of the complaint telling the BBB that I filed complaint on the wrong company. Well Mina which company do you work for?
Rug came quickly and was beautiful. Not right color. When I called for return auth, was told had to email even though website clearly said I could call. I was going to drop rug off at ups while running errands but because they would not give me auth over phone had to wait on email.
My rug just arrived and I absolutely LOVE it! It looks exactly as it appeared on the web site. Condition perfectly described. Really beautiful! Previously I ordered a rug that turned out to be too large for the space and Mina was great to work with returning items. Highly recommend rugsource!
I have bought three rugs from you so far not counting the order I just placed for two more! Your site is easy to navigate and it's great being able to save your favorites to a wishlist. Looking forward to my next delivery!
I've been looking at this rug for a while and the percentage off was confusing because the price most reflected as a 40% discount already. I almost did not order the rug. I need to make arrangements to have the rug dropped off without a signature since I will not be home. The last rug that I ordered from you guys became a problem with delivery
I have enjoyed looking at your site. You give very detailed descriptions of all the rugs, and lots of photos too, which is very helpful. Super fast shipping, and they were very well wrapped. My rugs arrived today and they're gorgeous! I look forward to purchasing some more in the upcoming months. Thanks Rugsource!
Mina, because this is a very large rug and therefore very heavy please make extra wrappings because FedEx delivers with one man and sometimes they are very rough with the rug and puncture the wrapping - possibly damaging the rug.Please confirm that you got this message. I always enjoy working with you. I love your rugs. my house is full of them and I make gifts to all my friends and family with your beautiful rugs.
I am a first time customer buying from Rugsource.
I bought two rugs, both are exactly as described and I am extremely happy with both purchases.
Rugsource gave me an immediate response to a question that I had.
My overall experience has been easy, including a fast delivery.
I have already recommended them to a friend and I will look forward to buying other items in the future.
Thank you Rugsource for your great service.
I've placed 2 different orders with Rug Source so far and have not been disappointed. Their rugs are high quality and even more beautiful in person! Shipping is fast and rugs are packaged securely. I'm so happy to have found Rug Source online and will definitely continue to do business with this company. I'm a happy & satisfied customer -Thank you Rug Source!
The rug is nice and in very good condition, but I was a little disappointed with the weaving technique that I could not check properly online by looking at an image. It is best to see the rug at the physical store whenever possible. Other than that the service was highly professional and fast.
I found the rug sizes easier to search than other non-rug focused sites, and the other filtering was appropriate/good too. The pictures were pretty thorough so that I felt confident enough to order. Looking forward to my rug arriving. Would recommend this site.
I could not be more PLEASED! The carpet is prettier than the picture. The service was fantastic. I had two questions that were answered immediately. They are very honest about the condition of the carpets on their site. The carpet I purchased was clean and fresh. The carpet was delivered 3 days sooner than expected. I will certainly continue to browse their site and purchase again.
Rug Source is an outstanding seller in every aspect--- the vast selection offered, amazing prices, accuracy in the description, delivery method, and excellent customer service. I am an extremely satisfied repeat customer!
When I received a recent rug (fabulous, by the way!) from you (delivered on 2 Jan), I also received a 20% off coupon on my next order. I thought it would be good for a few weeks (it is only 12 Jan), but it has already expired. DARN!
This is my second time ordering from this company. My first experience was very positive. Extremely fast delivery and rug was exactly as described. Very user friendly website compared to many others.
This is the fifth rug I have bought from Rug Source. So far all the pieces have met or exceeded my expectations. They ship quickly, pack well, and guarantee satisfaction with the piece bought. Prices seem very good. Rug Source is a reliable company to do business with.
3 out of 4 rugs that I ordered were delivered. But, unaccountably, rugsource *lost* the 4th rug I really wanted. They did offer me an alternate rug, which I accepted, but I would have much rather had my original choice. Nevertheless, rugsource is an unusually good choice for used oriental rugs, and I would probably do business with them again.
I have shopped at Rug Source several times, because the transaction is always more than satisfactory. The rugs are beautiful,exactly as shown, and shipped quickly. The rug that I just received appears to be brand new, and is even lovelier than pictured.
Easy website with lots of pictures of each rug. Exact measurements and arrows pointing to "issues of wear, etc." make it even better!! This is my second order with you! And I can't wait to "need" another rug!
I've bought multiple rugs from this company over the last several years and have talked with them over the phone about one of the orders. The man was very nice and promptly returned my call. The rugs are wonderful and bring beautiful floor art to my home and Office.
I don't write reviews but this time I need to speak-up: top quality, fair price points and family style customer service, rugsource has never let us down. This is only my opinion of course, but I do know rugs and I have yet to be disappointed. I give this company my highest recommendation, something I don't take lightly. Many thanks.
Rug Source provides great selections of quality merchandise, on an easily navigated website, all at VERY reasonable prices. Delivery was swift. The rug is a legitimate Nain Persian design, solidly constructed and very beautiful, pure wool knots on a cotton foundation - the real McCoy - and at a truly bargain price! Highly recommended.
Pleased with previous purchase, so anticipate this rug and experience will be as good. Update - Just received the rug and it is beautiful and a perfect companion for a previous purchase from Rug Source. And I just purchased another rug last evening for my office/library to take advantage of the anniversary sale. Thanks so much!
Beautiful rugs at great prices! Website is easy to navigate. Multiple good pictures and thorough detailed information for every rug. Free shipping, returns and restocking makes you feel secure and confident in your purchase. Customer service is very kind and very helpful when contacted. RUG SOURCE IS AWESOME!
I have purchased from you before, and thought of you first when I needed another rug. You did not come up in my google search. I checked out the companies that did come up on google, and their sites were hard to navigate. Fortunately, I found your name on the old receipt and found the site. I appreciate the way that you organize your filters. Makes it easy to zoom in on what will fit the room and the budget, and save time by not looking at hundreds of rugs that would never work out!
This is the best Persian rug site on the internet. This is my first order, but I am sure that I will be more than satisfied. I'm hoping to move on to larger carpets in the future. Thank you for the thorough descriptions.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.