Rug Source has a rating of 4.9 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Rug Source ranks 154th among Home Decor sites.
Wow! They said the rug was in very good condition, it is vintage, but wow! It is in incredible condition and is beautiful! Thank you for great pricing, quality rug and fast shipping! We will be purchasing again!
Purchased a rug and we received a letter see below to choose a gift. We chose free foyer rug. What a scam! After several calls, emails on the status of our free gift we were told that they don't offer that anymore. We sent back request for the gift in May! Filed with BBB and they scammed their way out of the complaint telling the BBB that I filed complaint on the wrong company. Well Mina which company do you work for?
This is the best Persian rug site on the internet. This is my first order, but I am sure that I will be more than satisfied. I'm hoping to move on to larger carpets in the future. Thank you for the thorough descriptions.
i just placed an order for the first time and will be better able to give a definitive review once i have received the item and would appreciate the ability to update my review accordingly. thank you
(Before receiving order)
First order here, hoping for the best! Lots of nice goods.
(After receiving it)
The rug arrived a day earlier than expected despite the bad weather throughout the country. The gabbeh is thick and soft, and the colors are what I expected: rich, lustrous, and complex. My cat immediately fell in love with it and is lying on it now. I am very happy with my purchase!
I was sent a different color of rug than the one I ordered. Though it is a nice rug, I am unsure if I will keep it because it has a brown rather than a navy background as pictured on the website and ordered by me. Either the inventory postings need to be checked more carefully, or someone pulled the wrong rug when picking it to ship.
I am expecting this to be in the very good condition you say it is which it appears to be from your photos, with no holes or moth damage. That is why I have decided to purchase it. I know you have satisfaction guaranteed for 30 days.
This rug is even prettier in person, and looks fantastic in my dining room! I've looked everywhere for a rug, and this one is perfect! The price was great, shipping was super fast, and I would do it again! Thanks for making my rug dreams come true!
Great selection for the prices, but website is slow to load. However, delivery was simple and fast. Ordered on Sunday night and received the rug by Weds afternoon! I've waited significantly longer for much smaller and less expensive items than a 50lb 7x10 area rug. Looks exactly as pictured on the site and am so surprised to have it so quickly. Would absolutely purchase from here again!
Best selection and prices. The rug is exactly as described and pictured. It's actually much nicer in person than the pictures show. I had purchased another Gabbeh rug several years ago that we get many compliments on. We needed a living room rug and wanted another Gabbeh. Rug Source has the most extensive offering and had several that we considered before making a purchase. Communication was super fast and delivery prompt. Best part - we love the rug!
This site has great selection and have great customer service. They always answer the phone when I call with questions, even on the weekends. The descriptions of product on site are very accurate. I had to return a large rug because I decided after seeing it that it wasn't right for the space, and it was no problem and easy to return, they even send FedEx to my house to pick it up.
Size filter is a little sloppy, had me going on a couple of rugs until I realized they weren't actually the size I needed. However, I was able to find the needle in the haystack and am very satisfied with it.
The most enjoyable rug buying experience yet-I haven't seen the rugs yet, but this is the way to buy in stead of spending hours flipping rugs in a showroom. The web site is a little slow - that is the only thing I would suggest.
Easy to shop because of great and complete descriptions and excellent photographs which enable you to see each and every rug from different perspectives and close up which helps in assessing quality and condition. That combined with great customer service and return policy add up to a great organization to deal with.
I wish the pictures were formatted better - I had to scroll to the bottom, click on the photo and then scroll back up to see it in the larger window. Also, another website notes the colors and any repairs, which would be nice to see on this site as well.
A very pleasant surprise. The advertised condition of the rug was accurate, and the quality of the pad excellent. Order process was fast and trackable. All at a very competitive price. I highly recommend this company based upon my experience.
Very nice web site with excellent prices. Their service is superior. Ordered the rug on a Tuesday morning and had the rug the next day. The rug is beautiful and will definitely purchase from them again. We highly recommend them.
Moe Shans was a pleasure to deal with!...I look forward to receiving the rug!....Thank You!
After receiving the Rug today 8/29/2015, it is everything that was described on line and we are very happy with our purchase!!!!....At this point, we are 100% satisfied with our purchase!
I worked in the hand made rug business when attending collage and was impressed by Rug Source in so many ways... great service over the internet as well as over the phone...I will surely recommend Rug Source to my friends and family.
when I made the order it gave me two different prices so I was a little confused and hoping I get the right rug. Otherwise all good. And the cheaper price is gave me is a plus too if everything works out.
The website is very user friendly, and the selections are immense! The rug I ordered came quickly and was well-packaged. Once I rolled it out in my home I was impressed with the quality. This is a great company to deal with.
your searching feature is terrible! Even if I remember a rug well and try to find it again, I can't. For instance, I needed to search for pictorial rugs, specifically animals. I got nothing from a search!
I found the website extremely easy to navigate. I loved all the information found within the site about Persian rugs and plan to return in the future if I continue to be as satisfied with the rug and process as I am now. Thank you for your help! Elizabeth Himes
This will be the fourth rug I've gotten from Rug Source. Very happy with the selection & service. Unbelievably quick turnaround/delivery. The rug is exquisite. Very happy with the description details for the item on the website. It's even more beautiful than I expected.
Easy to navigate site. Good prices for seeming good quality products.
I received a friendly call when there was a question about my address. They re-read my order and realized they had the information already.
The rug is just what I expected in terms of high qualty mayerial and colors. I see a pattern difference on a small section on one end. Maybe that accounts for the good price for a very beautiful handmade rug. I LOVE it!
I purchased a newly made rug, so condition is excellent. I have shopped and purchased used rugs before mostly satisfied, however beware some rugs rated in excellent condition are definitely overrated.
I have quite a few Persian carpets, with my purchases dating back to the early 1970s. Rug Source has an excellent selection, with variable pricing, but many that are quite affordable. Completely satisfied with my purchases and with the website, response time and the entire process. Thank you.
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