Rug Source has a rating of 4.9 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Rug Source ranks 141st among Home Decor sites.
Wow! They said the rug was in very good condition, it is vintage, but wow! It is in incredible condition and is beautiful! Thank you for great pricing, quality rug and fast shipping! We will be purchasing again!
Purchased a rug and we received a letter see below to choose a gift. We chose free foyer rug. What a scam! After several calls, emails on the status of our free gift we were told that they don't offer that anymore. We sent back request for the gift in May! Filed with BBB and they scammed their way out of the complaint telling the BBB that I filed complaint on the wrong company. Well Mina which company do you work for?
I have purchased three rugs and now this is my fourth. I love your rugs and have been very happy with the products you provide. They are beautiful and I must say I have developed a Persian rug addiction because of your site and I thank you.
First time buyer and the experience turned out to be excellent. The rug was exactly as described and I could not be more excited. The pad that was purchased along with the rug was a great quality pad and I definitely want to shop here again.
I wish the rug photos were 'lock step' consistent to make it easier to compare as you go thru the various photos using side by side screen/monitor. Also hard to tell if the lighting 100% is consistent from photo to photo to be able to see if the vintage rugs are very faded or if it's just the lighting.
This is the second runner that I have purchased from Rug Source. Rug Source has a vast selection from which to chose, so it's easy to find exactly what you want -- you just have to look until you find it; and if this purchase arrives as quickly as the first one, I'll have my new runner in a few days.
Beautiful Rugs! Fast service.
Online Photos of Rug Designs are misleading. Unable to discern that the 8 x 11 had Big Design and the runners had Smaller design, much more elegant. Don't want to return 8 x 11 because of the cost to return.
The rug we received is very nice. However, it is faded on one side, which we could not tell from the picture before we ordered. I realize that is an old rug but in the description they could have written that there is some fading. Otherwise, we are happy with our purchace.
Excellent service and great prices! I have referred several people to the site and they have purchased several rugs from your site. They are also happy. The discount codes are great. I would like to see the free rug pads come back but its not to important.
Rug Source has quality inventory and the best UI I have ever experienced for online rug retail. I appreciate the magnification options and the generous number of photographs for each rug, including backing.
Sorting filter had issues but was able to keep retrying. Awesome selection. Looking forward to my first order delivery. I started on your Ebay site, then realized the prices on the rugsource site are cheaper.
The website's search feature worked well to narrow choices. The photos for each rug were varied so that not only could you see the complete rug, but details of the pattern, the thickness/pile, and the backside. I called the customer service number and all of my questions were ansered.
Wow - I am so glad I found rug source. The aged rugs have just the right amount of wear and patina I was looking for. Great price, great quality, the rug was in great shape, and I like that the rug pad came pre-cut to the right size for the rug. I am really pleased with this rug purchase.
The shopping experience was very smooth with abundant product information. Product arrived in a day and a half - amazing. My wife and I are very satisfied with the rug and the value received. Thanks.
The large antique oriental rug previously purchase from Rug Source was described well and met all of our expectations. We were very pleased with the condition of the rug and with the professional service from the staff at Rug Source. We highly recommend Rug Source for your rug consideration.
As a rug collector I have purchased many rugs from EBay and I must say rugsource is my preferred seller. They respond promptly and are very accommodating to my inquiries and requests. There are ample pics of the rugs for sale and flaws are pointed out, unlike some other sellers. Good pics and description of condition are impt as we are buying rugs without seeing the real goods.
Their website was easy to maneuver and well organized. Very easy to use. Great prices. We placed our order very late on a Thursday evening and had our rug on the floor at 3pm on Saturday. Unbelievable delivery service. Called to thank them for their service and was surprised when the owner herself answered. The husband of a successful woman business owner, it was delightful to meet another successful woman entrepreneur. Thank you Rug Source.
Tom I. from Knoxville, Tn.
I was so grateful that you extended the return date for the rug I ordered previously. Having been under a Drs care for side effects of Parkinsons I was unable to meet the required timeframe to your extending until May 7 is greatly appreciated.
I have purchased two rugs with rugsource. On both occasions I have been thrilled with the product I have received. Price, quality and fast shipping has indeed made me a customer for life.
Many thanks for your time.
Locwilco
Larry Willard
After weeks of hemming and hawing, I finally pressed the button to order 3 genuine Persian rugs. I ordered on Sunday. I had my rugs on Wednesday. Quite honestly, they are better than described. I ordered one 'excellent' condition rug and two 'very good' condition rugs. I can't tell the difference. The colors are amazing, the pile is nice and tight, and the rugs look like works of art on the floor. They are a little lumpy in places, but that will straighten out. They are real hand-knotted rugs, not machined, so they won't be perfect. But they are GORGEOUS. These are the kind of rugs that will be around for years to come. I will definitely order again.
Rug Source customer service is excellent. Mina is wonderful and was very helpful when I was making my choice.
She also arrured me my rug would arrive in Washington DC in 2 days! Keeping my fingers crossed my rug arrives promptly and what was promised.
Thank you Rug Source for making my day! :)
website was very glitchy--and i had to repeat searches to find a rug i could see on my phone. Ultimately took me almost 20 misn to get the rug into my cart.
also transaction did not clear with my visa despite calling visa first, so had to buy with my Amex (cost me an extra 2%)
I was looking for a very narrow runner, which has been impossible to find in stores in my area. I was really pleased to see some beautiful and narrow runners on the Rugsource page. Rugsource was very fast in responding to my questions about dimensions and such. The rug was shipped promptly and was exactly as described. I am very happy with the rug and my experience with Rugsource.
Shipping costs to Canada means that I prefer to make carpet purchases from Canadian dealers who provide free shipping. This is the first time I have made a US carpet purchase although I appreciate your larger selection.
Great deals, but why are free pads offered with some carpets and not with others?
I had a great experience w/rugsource.com. Great pics, great prices, great shipping and great quality. LOTS of choices, which can be a bit daunting for some. 1rst time buyer will definitely recommend to others.
You have the nicest Abadeh rugs! And your website is easy to view the rugs available and the messaging to find the shipping cost to Hawaii was quick and easy and really helped sell me on the rug I just purchased.
Vast selection, reasonable prices,fast shipping, superior customer service. A special thanks to Mina Daryoushfar for her personal assistance, communications, recommendations and expediting my orders. I will return!!!
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