Overview
RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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Very please with the service rendered! It was even faster than what they promised. Very satisfied! If you are ever in need of this service, I completely recommend you giving them your business. You will not be disappointed.
This is the first time I ever applied for a passport. I am 72 year old man. When I called your office to just get some final directions on how to finalize my paper work the person I talked to was go awesome and so pleasant. I find that service above and beyond. Thank you so much
We need the passport quickly in order to visit family in Canada. I can't believe how professional your service was. Every step was clearly explained and outlined for us. No wonder the application went so smoothly. Great service!
From beginning to end, reliable, polite people took all the work (and all the stress) out of this task. The expense is high, but not at all out of line with similar personal services. They know their customers are all up tight about the passports so they keep you constantly informed. Over-all a top 1% in service.
No communication throughout the process and slower than expedited service through the post office. Do not waste your money.
I was skeptical and a bit nervous to use an online company however I was pleasantly surprised. Customer service was extremely helpful. I appreciated the weekend and extended hours. As long as you do your part by filling out all information accurately and completely with appropriate photo, the company will do their part and get it processed and rushed back to you. Mine came faster than expected. For me, the expense was worth the peace of mind of having my passport renewed in time for my trip.
Great people, instructions and follow through. Received our passports as promised and within the estimated time frame. The only thing I could suggest is that if you send two passport requests in the same envelope, there should be better communication on the return status. I was told both were in the same shipment and only received one. The other followed up the next day but there was just a little stress not knowing where my wife's passport was.
The customer service was unbelievable. I was traveling and only had a week to get my 4 month old daughter a passport. Bill Hess Answered any and all of my questions and had such great patience. I've used rushmypassport 4 years ago for my other daughters passport aswell. I'm glad that the staff is still so helpful years later and provide the best service around! Made getting her passport go as smoothly as possible! I will definitely use again I need to and would recommend it to everyone! Thanks again Bill Hess & all that are a part of rushmypassport!
I had a very good experience. Antonio St. Hilaire wad very helpful in making sure I had all the documents in order. He kept me appraised of what was going on throughout the entire process by email. And I received my passport very quickly. Thank you so much to everyone.
Excellent!
No better way to describe it.
I don't believe I have ever had such courteous and professional service from a group or company in the 20 years I have lived in the USA.
Every time I called to confirm whether I had followed the steps correctly, it was never too much trouble for whomever I spoke with to guide me all the way.
I give them a 10 stars out of 5.
Thank you Rush My Passport.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Morgan - So sorry that you did not have a positive experience. We generally provide regular email updates, including one at the 2 and 4 week point in the service. I hope that we can get your passport timely and allow you to travel to your international destinations.