Overview
RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
Instant Feedback
I paid for 5 week expedited passport renewal. Passport package left LA on January 11th and arrived in West Palm Beach on January 13th. Then no further updates. Friday February 3rd I got a call from the New Orleans passport agency that they had my check but no application, no expired passport or photo. Only the check. Mind you the check had been inside my passport. I called RushMyPassport on Friday the guy told me to cancel my check then said he couldn't hear me and hung up. I called today waited on hold for 45 minutes spoke to a woman who put me on hold to see what was going on 10 minutes later she gets back on the phone and I hear her go " oh my volume isn't on" then nothing, I waited another ten minutes. The hold music was gone and she never came back. I called the New Orleans passport office and they advised I assume that the application and passport were stolen by RushMyPassport and fill out the necessary forms for a stolen passport. Here was my account number so you guys can look up how you let that happen. GW-C2680BA40. Also, the chat option doesn't work on your website.
Very fast and hassle free service. Would definitely use your services again. Our passport agency office is located in our major city, three hours away so the time saved for my boss, a busy executive who would have had to take the whole day to deal with this, was well worth the fee.
Thank you for making the experience an easy one.
My only concern is wondering what happened to the second copy of my daughter's application which had personal information on i.e. Her social security number. Other than that, the experience and overall satisfaction was fabulous. Would use you again in a heartbeat.
Absolutely Amazing Service! Answered all my questions in a very helpful and extremely friendly way! Loved how you send emails for updates as each step is completed! Life saver! Worth every penny! Thank you!
It's better NOT to let your passport expire! But...
In this day of scams and hacking, rushmypassport.com overcame my hesitations and concerns. I have no worries at all in recommending them for such a service.
Our dog ate our daughter's passport less than 3 weeks before her trip. We panicked and your customer service reps talked us down from the ledge! They were kind, professional and extremely helpful. We would recommend this service anytime to anyone who should need it. Thank You
Needed a second US Passport. RushMyPassport took me through every step. Great instructions. Excellent review and communication before I submitted the application. Got may passport back in less than one week.
They work diligently to fulfill your order. Upon contacting them with several questions the answers that were given were very simple and not confusing, as opposed to reading instructions on any government form.
Staff were very professional and the service was delivered exactly as advertised. I would highly recommend rushmypassport.com to anyone with a need for rapid U.S. passport renewal. Potential users should be aware, however, that this premium service comes at a premium price point.
The service is fast, easy and simple. Bill Hess, one of your representatives, was very helpful and patient when my computer (or its operator) were having difficulties downloading. He was great to work with!
- Visit Website
- West Palm Beach, FL
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members