Overview
RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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We had a very nice experience with Sandra who was our case manager. I just talked to her once and she guided me thru the process with such details that had no issues getting the paperwork together and received the passports within 24 hrs. Thanks
This was the BEST experience ever. I would highly recommend it. I was extremely stressed about not getting my passport updated in time and they made the entire process easy. I also got feedback via email and text every step of the way which helped me feel more secure.
Our rep was Bill Hess. He walked us through the process and made it quick and easy while being quite personable.
Email follow-up through each step was made so you knew exactly where things stood, setting your mind at ease.
The instructions on the web site and printed material were very self explanatory. Additionally, Rushmypassport.com closed the loop on eliminating mistakes by conducting a telephone review of all information prior to submission. I was confident that my order would be processed in the time window necessary, and it was!
I loved William Weaver's update information. I received an email/voice mail almost everyday until my passport was delivered. It sure gives you piece of mind when you know the steps that are being taken & then when they are completed!
Obviously when you need to rush your passport renewal, you are in a bit of a panic. Rush my passport, was efficient, amazing on the phone ensuring that there were no delays with the US Passport Service, once all the documentation was delivered to them. Whey were exceptional at addressing my questions, real time, during the first call. And in keeping me informed each step along the way. - Thank you! We now have the kids passports and are ready to leave the country on our family vacation. I was not sure about that 1 week ago!
Expedited services guaranteed and Rushmypassport.com assists you every step of the way. Our representative, Alvin, was AWESOME and clarified any questions we had. (Thank you so much, Alvin)! We needed to get my daughter's passport in 6-7 days and we received it before that time frame. Would definitely use them again if needed!
This process can be an extremely stressful one and rushmypassport employees went above and beyond for me. I want to denote two employees that were particularly amazing - talking me through the process and working hard to make sure I not only had all the information I needed, but that things went my way as best as possible. Andi Thomas in the billing department proved exceptional - making my options clear and putting me at ease throughout the process. She additionally connected me to Angela Farmer, a visa specialist, who also spent extra time making sure I had all the information I needed. I was blown away by their care and attention to my particular case. I highly recommend both of these women receive recognition, a raise, or even a promotion - they are the only reason this process proved manageable.
Rushmypassport.com was my lifesaver. All the instructions were so clear and organized. The best part is that there are REAL people to talk to who patiently answer your questions and take care of whatever you need. Thanks James R. For taking my case and treating it as if this is the only one!
This is the third time if used the express service for kids or family members and I have nothing but positive things to say.
Services have always been on time of not early. Account managers walk you through every step of The process. The system updates are often and accurate. Lastly, every human I spoke to was kind, courteous and helpful.
They do a great job.
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- West Palm Beach, FL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members