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RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
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1 review
How would you rate RushMyPassport?
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RhondaC C.
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My husband realized on Tuesday that he could not find his passport. We were scheduled to leave the country on Friday at 5 am. I started the paperwork with rushmypassport.com and made several phone calls to them. I was fearful I would make a mistake and the paperwork would be delayed. They walked me through every step and were so kind and professional and efficient. We received my husband's passport on Thursday and made our flight the next morning.

I cannot recommend them highly enough. If you need their services, you will receive what you pay for without a doubt. They totally saved our trip!

Date of experience: April 29, 2019
Chicago C.
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I was nervous about not getting my passport on time for a business trip, and didn't have time to go downtown to expedite. Your service solved both problems. The email guidance and execution are perfect.

Date of experience: November 1, 2017
David v.
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I was totally pleased with the service provided by Ben Figueroa of Rushmypassport.com. I was kept up to date with voice and text messages. My Passport actually arrived a day earlier than scheduled. Thank you.

Date of experience: April 29, 2015
Christine X.
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Excellent communication at the drop of a hat
June 14, 2014

Excellent communication at the drop of a hat. Contacted 5-6 times during and every time the instructions were crystal clear. Not sure if this was indicated on website but they send your original birth cert back to you along with your passport. I sent my application out Wednesday from the local UPS store and it arrived at my house on Friday. Didn't need to sign for it either. Very easy but a little time consuming running around getting pic taken, to post office, UPS store but very worth it if you need a passport fast. I would recommend them.

Date of experience: June 14, 2014
Kathleen T.
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Best experience ever with rushmypassport.com!
March 14, 2014

Best experience ever with rushmypassport.com! I had no idea my son's passport expired until the last minute. Scott S at rushmypassport.com was thorough and friendly - eased my worries! Just follow every step in the instructions!

Date of experience: March 14, 2014
Faye S.
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The staff at a Rush my Passport was friendly, courteous and very helpful.
And most importantly, my passport arrived quickly without any problems or delays.
I definitely recommend this service. It is worth every penny.

Date of experience: January 26, 2015
Richard W.
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Very easy to do and worth it
December 18, 2015

Very easy to do and worth it. Did not have to go to an office and deal with the hassle of other people and there issues. Plus no waiting in long lines. Was assigned a personal representative that guided me and sent emails from beginning to end. I used the 6-9 delivery service because of my job. This process is worth the money, will us them again in the future.

Date of experience: December 18, 2015
M H.
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This is the second time we have used rushmypassport and both times they are prompt, knowledgeable, and helpful. They provided great especially as we were requesting multiple passports. I would highly recommend them to anyone.

Date of experience: January 10, 2015
Steven C.
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The process of mailing and receiving the new passport took about less than 2 weeks. Which I was very happy to know. The whole team worked effectively to answer all my questions and guided me every step of the way. The online site may be a bit confusing depending on your case so it best to contact them directly so you could be directed more accordingly. Thank You again for handling my case.

Date of experience: June 18, 2014
John G.
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The customer support was knowledgeable and calm when most customers like me are in a panic.
Throughout the process, all of the folks I dealt with were terrific. I don't write a lot of reviews but these people took a bad situation and made it right.
They hire well and train even better. Kudos to this company.

Date of experience: October 30, 2018