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RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
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1 review
How would you rate RushMyPassport?
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jbh P.
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These people are great!
March 20, 2019

These people are great! We made a mistake filling out the paperwork. They got in touch with us to correct our error, fixed the problem over the phone and processed our order. Our passports arrived days earlier than was promised. Excellent service and communication.

Date of experience: March 20, 2019
Greg T.
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Mr. Weaver was of great assistance
April 15, 2014

Mr. Weaver was of great assistance. I was instructed with a list of exact requirements down to the smallest detail. Passport came back very quickly which allowed me to move forward. Thanks again William!

Date of experience: April 15, 2014
Paula A.
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I realized about a week and a half before a trip to the middle east that my passport expiration date was only five months away rather than the mandatory six month leeway that the government requires. My son did some research for me and rushmypassport was one of the options we had. After talking with a representative we decided to put the fate of my trip in their hands. So glad we did,, the service was incredibly easy to use. They send you email updates. Two concerns for me was no 24 hour customer service which I think would be good to have for a panicked customer and I found out that the package was shipped by tracking quite a few hours before the company sent me that final email. Those things aside, I would definitely recommend this service...a bit pricey but worth it to me!

Date of experience: February 15, 2018
Paul D.
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Instructions were very easy to follow
December 7, 2015

Instructions were very easy to follow. Document review spotted a problem which was a simple fix, but would have "kicked-back" my application. Passport arrived exactly when promised. I am very satisfied with my experience.

Date of experience: December 7, 2015
Mary K.
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Rush my passport delivered on time and with no hassle or complications. There customer service representatives provided clear instructions and were easy to get in touch with during the process. Great Service, will recommend!

Date of experience: April 2, 2019
Nancy V.
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First, I was extremely relieved this service is available given that I would not have been able to travel without an expedited passport renewal for my two children. The process is overwhelming and very exact so details are important. Amal and his team were incredibly helpful and patient as they walked me through every detail of the required documents and multi-step process so that I would not make a mistake and lose valuable time. Once I understood what I had to do, the rest of the process was easy to execute. Because they were so thorough in their explanations, I was able to make this happen without backtracking or missing items and steps. Once I dropped my paperwork to FEDEX in my prepaid postage, my only job was to check progress via email updates and wait for my passports! Thank you Amal and RushMyPassport! I can now look forward to my family vacation.

Date of experience: February 15, 2018
Glasco E.
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This is the second time I have used rushmypassport.com. They are the best, practically no wait/hold time when you call, knowledgeable staff, pretty much what they recommend regarding your situation works. This time I was renewing a minor's passport, it is a little bit more involved, I made an error in filling out the paperwork and they informed me ASAP and helped me get the passport within 1 day of correcting the error. Simply put, they saved the day for me. So, I cannot say enough good things about this company, they are not only professional but they also deliver!

Date of experience: July 3, 2015
B J.
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I needed my husband passport renewed, he is currently working in Afghanistan and needed to be done in few days. From the beginning
RushMyPassport.com was notifying us by e-mail on every step of the process.We wore assigned a representative Mr. James Rosier who went above and beyond explaining and leading us through the process. It was nothing but a pleasure and the joy dealing with RushMyPassport.com and worth every penny. Thank you so much for making this experience so fast and easy and keep up with a great work and services.Special thanks to Mr. James Rosier.

Date of experience: March 3, 2015
Jessica U.
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I wanted to take a moment to share how easy and streamlined this process was. I was a little nervous using an internet service, but was in a time crunch for my daughter's passport, so I really had no other option. Every time I contacted customer service, they were extremely professional and helpful, which seems to be increasingly rare these days. Most importantly, they delivered on time and kept me up to date ever step of the way. Thanks for your great service!

Date of experience: October 29, 2018
Michael D.
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Very good website, process explained very clearly, and RushMyPassport delivered ahead of the commitment date communicated on the phone. Very nice you could speak with a live person prior to sending off your paperwork to verify you have all the right documentation/ signatures/ etc. in place before mailing.

Date of experience: May 19, 2016