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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Bill E.
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I was very thankful to have patient & kind people to walk me Thru the process.

Date of experience: April 4, 2019
Frankie J.
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This really works :) so happy!
April 4, 2019

This really works :) so happy! Happy Alaskan Camper! Thank you for the great service

Date of experience: April 4, 2019
joe L.
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Johana Jablon really helped me with my papers and getting the passport in a timely manner

Date of experience: April 3, 2019
Deena M.
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Immediate customer service!
April 2, 2019

Immediate customer service! You deliver what you promise! Worth every penny.

Date of experience: April 2, 2019
Mary K.
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Rush my passport delivered on time and with no hassle or complications. There customer service representatives provided clear instructions and were easy to get in touch with during the process. Great Service, will recommend!

Date of experience: April 2, 2019
Jessica S.
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...
April 2, 2019

Date of experience: April 2, 2019
Jackie V.
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Your service was outstanding
April 2, 2019

Your service was outstanding. When I came upon a problem... you contacted me to help me.
Thank you
Jackie Elliott

Date of experience: April 2, 2019
Donna C.
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Support for gathering my paperwork and submitting it was excellent. My overnight Fed-Ex arrived a day late to your offices but ou still were able to deliver my passport in the original timeframe. I highly recommend your services.

Date of experience: April 1, 2019
LH V.
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Exceptional service and turnaround
April 1, 2019

Exceptional service and turnaround. Found out my passport expired on a Wednesday evening, sent all my required documents on Thursday, and had my new passport on Saturday morning.

Date of experience: April 1, 2019
Rick I.
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They did everything they promised
April 1, 2019

They did everything they promised. I got my passport in 10 days. Thanks.

Date of experience: April 1, 2019
John C.
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With a tight timeline, I realized my PP needed renewing.
Everything was well explained, the staff was patient with my line of questions
And the Passport was in my hands, 3 business days later!
Very grateful for your services.
Kind regards,
JC

Date of experience: April 1, 2019
Richard B.
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These guys are great!
March 30, 2019

These guys are great! Easy to follow instructions, available by phone for questions and faster service than expected!

Date of experience: March 30, 2019
Kiana I.
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Rushmypassport.com does exactly what the name says. I spoke with a couple of representatives and they are very courteous and tell you exactly what you need to know. My overall experience was really good. I got my passport in a timely manner. They sent me email updates every time something was done and kept me in the loop of what was happening. I really did appreciate that especially with important documents. I would refer this company to anyone.

Date of experience: March 30, 2019
jvan G.
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I've had to renew my passport several times and it always feels like a lengthy, cumbersome, and somewhat stressful process with zero control or communication once you hand over your old passport. The regular emails, updating me as to where my old passport was at and what stage the renewal process was in, provided me a window which eased the anxiousness I normally feel. Not only that, there was an actual person I could talk to if I had any concerns or questions. I would recommend it to anyone renewing their passport, regardless of their expedited service.

Date of experience: March 29, 2019
Christi K.
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I was very happy with the quick, efficient service! Although it was expensive, it was definitely worth it. Time and convenience are sometimes as important as cost, and as hard to come by. The peace of mind knowing that I have everything I need in plenty of time is great!

Date of experience: March 29, 2019
Dean H.
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I normally don't take the time to fill out reviews like this, but decided to make an exception in this case. You took what was shaping up to be a very stressful situation and made everything as simple as it could possibly be.
The people I spoke with were everything you could ask for as a customer interface, and my passport even arrived a few days earlier than expected, which was a nice bonus.

Thank you!

Date of experience: March 29, 2019
Dena O.
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I just spoke with Andi in billing
March 28, 2019

I just spoke with Andi in billing. What a awesome experience! She was helpful, kind, funny and very informative. What a nice asset to your company. Wish all my customer service experiences were as pleasant as I have had with Andi.

Date of experience: March 28, 2019
Diane D.
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I had an upcoming trip and needed my passport renewed. I was hesitant to just send in for the normal post office process since if I did something incorrect it would take time to resubmit. You took all the stress out of the process. I sent it in and after your review I knew that the rest of the process would go smoothly. Received my new passport in record time. Thanks!

Date of experience: March 28, 2019
RMlandow H.
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It is enormously helpful in a crisis
March 28, 2019

It is enormously helpful in a crisis. Bill Hess gave me a lot of time on the phone, and I was very reassured by that. I hope I never have such a crisis again as the service was also very expensive!

Date of experience: March 28, 2019
Norma P.
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It was very easy to follow directions and customer service representatives we're very patient and knowledgeable. Things unfolded exactly as stated. Thank you.

Date of experience: March 27, 2019