RVPartsCountry

Placed and order. Two days later a refund was posted via my payment method. No explanation. After contacting they said item was not available from supplier. Selling products they don't have.

Order came fast and was in good shape. My overall experience was my tech person was told door panels would work from my old fridge, they didn't. Trying to order them now and your web site is not user friendly.

From the time we placed our order to the time that our order arrived was just a matter of days. Communication from this company was excellent, they always kept us up to date. The order arrived actually a day earlier than expected and in good condition. I would highly recommend this company

Got the awning and roof cleaner just a couple days after ordering. Very impressed. Never expected such quick service

Do not order from this company. Their phone number is only a recording and the only email address listed puts you in an endless cycle of whose on first. Product was damaged during shipping. No response from customer service at 13 days. I have damaged parts just sitting here and a hole in my RV where the air conditioner should be.

No complaints about the product or price, but you should know how FedEx follows delivery instructions. I will admit that the product is a little on the heavy side to ship. It is not a one person lift and the shipping companies don't have two people on their delivery vehicles. Here is pictures of how we found the AC unit. We are letting it sit in it's proper orientation for a few days before we install.

Mat arrived earlier than stated, which was great, it's well-made, exactly the color and design I ordered, more beautiful in hand, and because it's reversible, I can change the look of my outdoor area whenever I want. Exactly what I wanted. Will definitely order from this company again!

I received an RV air condition that was damaged, the box was covered in oil upon receiving. The only way to communicate with this company is via email. I immediately emailed them and told them. They said they would send shipping label to have item shipped back. That was on Wednesday May 5 th. Finally after several emails I got the shipping label on Friday May 7 th. The unit was picked by fedex on Saturday May 8. The unit arrived to RV parts county on Tuesday May 11,2021 at 929 am. Signed for by J. HACKER. I have an email stating that when the damaged unit was received that RV Parts County would ship a new unit out that same day. Now they say it will be 4 to 5 weeks before they will send a replacement. I have ask for a refund.

I ordered a small item last Sunday. Not enough money to be a big deal to the seller but necessary for me to get my fiver ready to roll. It showed up yesterday (Wednesday). I had shipping confirmation by noon on Monday. Awesome service!

Anyone can shop and buy a product. It's when you have an issue and how it is handled and that's when I like to give my feedback. I am restoring an old Class A and been buying so many parts for it online due to prices. Bought from a couple different retailers, of course being a rookie, I had a few mistakes and returns. RV Parts Country is the only company I have bought from that does what they say when returning and was prompt with giving our money back. RV Parts Country has now been my 1st go to for parts. I've only had 1 return, but made 4 orders so far and everything has been good. I feel like good companies should be rewarded and wanted to let everyone know my good experience.

Was needing to replace my A/C shroud on my RV after determining the sun had taken its toll on the current one.

After identifying the make and model a Google search brought up RV Parts Country. I was able to fond the part i needed at a good price. Ordering was easy.

The part arrived 2 days later and was exactly as order.

I ordered an air conditioner. It came in a timely manner but it was damaged. That's where the trouble began put in a damage claim and they have been very slow to resolve the issue. When I call the number I just get a recording and then I'm disconnected. Other parts that were sent we're not right for my application. It would be nice to be able to talk to a person. This shouldn't be so hard

I received what I ordered when expected. My only concern is that I didn't receive the email receipt after I completed the order. I wanted to be sure I placed the order correctly. Then I had to wait 24 hours to receive a responsr from customer service and when you try to call you are not allowed to talk to anyone you must use the website. Also, I have not been able to log out of the website. That is odd. Delivered box looks good. Hopefully the AC works well when installed.

Would have given 5 stars if it wasn't for the not answering back about missing weatherguard on Dometic awning. Actually received awning a little earlier than expected but was missing plastic weatherguard once received. I contacted there customer service/tech department over month ago an haven't heard anything back.

I ordered a A/C part from RV Parts Country a few days ago. I was unsure about which part to order so I used their chat option. The customer Service agent was very helpful and I was able to locate the part I needed quickly and easily! I also received my part in 2 days!

I ordered a Fridge from these folks. Nobody else could get the product. I even went to the Mfg and they couldn't provide it. These guy Delivered. I was told it would take 5-6 weeks to get. It came a week early. Haven't installed it yet. But it's brand new straight from the factory. 8 stars for these guys.

We purchased 7 "ADD A DRAWERS" for our motorhome.
Perfect solution for organizing and taken care of clutter!
The price was reasonable, the product was delivered as described and fast shipping was a plus.
You can't do better than that!
I HIGHLY recommend this product and seller to all I know.

I had a few questions regarding a replacement fridge. I thought I had found the correct replacement but I wanted to ask to make sure. I was instantly helped by a live chat rep and found out that the fridge I was looking at wasn't the correct replacement. I was told my fridge was ship the next morning, and it did. I received a tracking number around 10:30 am. that next morning. I will be going back for more orders.

Have bought parts from multiple times, parts prices were always fair and was what I ordered, got a great deal on a washer dryer combo unit, no complaints

Ordered a new AC until got my horse trailer! Was an awesome price and shipping was quick! Will be my first site to refer and order from in the future!

This seller has a variety of quality products all at very good competitive prices and very fast shipping.

Easy to find the water pump I need. Easy to order and pay. Great price. Quick delivery. What more needs to be said? I would definitely order here again.

Delivery of my order was prompt and everything looks correct. I have just recieved my order therefore I have not installed anything. I do not anticipate any problems.