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RVPartsCountry has a rating of 3.0 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RVPartsCountry most frequently mention customer service, phone number, and air conditioner problems. RVPartsCountry ranks 6th among RV sites.
Order came fast and was in good shape. My overall experience was my tech person was told door panels would work from my old fridge, they didn't. Trying to order them now and your web site is not user friendly.
Beware of this company They say they have a 100 day risk free Policy But if you buy more than one mattress Then your at risk if you want to return it Their 100 day trial only applies to the first Mattress you buy Any additional mattresses you buy Your on your own My second mattress Hurt my back really bad so I tried to return it Don't buy a second mattress from them Because then your on your own I would give them 0 stars but you can't post a review unless you choose at least 1 star
Every once in awhile, I like to order stuff from 'the little guy' instead of Amazon, and in this case, the price was better on a Camco Rhino 28g waste cart. Monday will be two weeks since I placed the order. Today I called credit card to dispute the charge.
Everything went well at first. The cart was apparently shipped promptly and I was supposed to have it last week. Never came, and Fedex tracking suddenly started saying 'pending - no delivery date available'.
Called company. A pre-recorded message saying they don't take phone calls anymore, that they have found it better to do things by email. (yeah, that's better).
Problem 1, the 'contact us' webpage wouldn't work (it had a 'verification' section, with a blank picture). Finally found an alternate email using some Google magic. After several days of trying to get Fedex to locate the package, (and hours on the phone with them), I gave up. They have no idea where package is. So I've been emailing rvpartscountry directly. They were going to 'look into it' according to their last email 24 hours ago. No contact from them since, despite another email to them this morning with my phone number asking them to call me.
I actually paid 5 dollars extra for 'insurance' on top of the 15 dollar shipping charge. Fedex told me the shipper has to initiate a claim. Did they? Who knows, they're not talking.
THERE'S SOMETHING SHADY ABOUT A COMPANY THAT HAS NO WORKING PHONE. AVOID BUSINESS WITH THIS COMPANY!
UPDATE 5/20/19 - This company absconded with my money and has refused to reply to my emails. Thankfully, my credit card credited me the full amount of my loss. This is only the 2nd time in my life I've ever had to dispute a charge on my credit card.
Tip for consumers:
Get ready to call your credit card to dispute charge, because nobody from this company wants to help you if your stuff doens't come. (I'm guessing this is a one man operation with no customer service, who is overwhelmed).
Products used:
Product never came!
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If you are looking for the BEST SELECTION and value on RV parts, supplies and accessories, then you? ۪ve come to the right place. RV Parts Country has all the products you will need to get your camping season underway.
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