• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user caronm23
Canada
1 review
0 helpful votes
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May 25th, 2022

Very compact, handles easily and fits in garden shed not taking up alot of room. It cuts grass just like bigger mower but maneuvers easily around the lawn. Battery lasts quite some time so was able to get lawn completely finished before running out of power. I also like that I can carry it easily with out strain.

Love it

Service
Value
Quality
Thumbnail of user vernas18
Wisconsin
1 review
0 helpful votes
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June 25th, 2020

We have needed a power washer for quite some time and we wanted a reputable brand, so we went with Ryobi. Using the directions I put the Ryobi electric power washer together myself! I cleaned the deck, the railing, the deck furniture, and all the screens from our two-story home! I'm looking forward to more jobs because it's easy to use and works well.

Thumbnail of user donniec51
California
1 review
1 helpful vote
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June 1st, 2020

I have struggled for years with a non-powered saw to cut my high limbs. Just couldn't do it, it was so hard. So... went out & bought myself a new Ryobi electric tree saw. What a difference. Thank you Ryobi for this wonderful tool. So glad I finally purchased one.

Thumbnail of user arthurt128
South Carolina
1 review
0 helpful votes
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July 19th, 2021

Saw a neighbor using this blower & the next day purchased it at Home Depot.
We love it because my wife does not have to pull a starter cord to start it. It is strong enough & the battery last long enough to blow our entire, large driveway, back patio & all else. If you need an extra stronger blow, you just push the "turbo" button right on the handle to get a tough spot or heaver sticks. It is quiet & does not disturb our neighbors, even on Sunday.
Get one, there is no cord to drag around.
Art & Connie, HHI, SC

Tip for consumers:
N/A

Products used:
RYOBI blower

Value
Quality
Thumbnail of user stevel1911
Illinois
1 review
0 helpful votes
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March 20th, 2022

I have had ryobi tools most of my adult life and I haven't had anything go wrong they are a good tool for the handy man I wouldn't be afraid of doing any job with ryobi highly recommend. They are much more affordable than the other brands

Thumbnail of user johns8247
California
1 review
0 helpful votes
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March 15th, 2021

Got a job building Awnings back in 1995, when extenencords were every were. So i fond RYOBI at the homedpot store. Now all my tools are powered by RYOBI. The jobs go three times faster, and we make a lot more money. Thanks RYOBI!

Service
Value
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Thumbnail of user samuelm301
Tennessee
1 review
0 helpful votes
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July 13th, 2020

Great battery hedge trimmer! We have had it 2 weeks- so easy to handle, start and carry! I am 6 foot tall, my wife is 5 foot tall; she can handle it easily. She used it to clear out weeds, small tree strous and tangles of various growth to get to blackberry vines- worked great.

Thumbnail of user andref109
Missouri
1 review
0 helpful votes
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May 8th, 2022

Just started a lawn and garden LLC, utilizing the ryobi 18 volt lit. Product brands. I have found the product to be very reliable and dependable as well each product used far out performs most compatible competitors products. I am very please with the quality and ease of use as well as the lightweight construction of the product line. I ultimately recommend the entire outdoor lawn products ion powered series to all of my fellow land scapers

Tip for consumers:
keep receipts , register tools and always buy ryobi brand guaranteed peace of mind

Products used:
outdoor pro. 18 volt ion blowers and trimmers chargers

Service
Value
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Quality
Thumbnail of user saundraj6
Oklahoma
2 reviews
1 helpful vote
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November 6th, 2020

One receptical did not function properly. It keeps throwing a breaker even though nothing is plugged in to it.
The green light on left side dual receptical goes off after about 5 seconds reset. Right side receptical works fine.
At no time has the GFCI breaker been tripped.

Thumbnail of user dbasile952
Tennessee
1 review
0 helpful votes
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October 26th, 2023

I bought a 40V 21 inch mover and it went bad after one season. Could not find the receipt and because Home Depot changed the last four numbers on the new credit card they sent the receipt could not be found. I managed to get it exchanged after six trips to the store and the first time I moved, when lifting the mower from the rear, the blades were nicking the deck underneath. I contacted Ryobi and they refereed me to a service center. I called and they are telling me the the entire deck has to be replaced on a brand new mower. This is insanity. This is a 750 dollar mower bad out of the box. I will never purchase any of their products again.

Thumbnail of user garyl795
Canada
1 review
0 helpful votes
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July 24th, 2021

I had a hard time deciding which trimmer to get. Luckily I had a home depot employee patient enough to go through all the models. I ended up with the 40v 15 in brushless. I read a review saying it was loud. I personally disagree. Runs very smooth, well built and easy to load. It took me about five minutes to assemble out of the box. Pretty happy so far.

Service
Value
Quality
Thumbnail of user edb544
Florida
1 review
0 helpful votes
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May 1st, 2022

I may be the most ignorant & impatient person with directions & assembly, but the Ryobi power washer was easy, quick & painless! My wife could not believe how fast & easy I assembled it & washed our gutters! TY Ryobi!

Tip for consumers:
So easy to assemble

Products used:
2300 PSI Power washer

Thumbnail of user williamk2442
South Carolina
2 reviews
2 helpful votes
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August 7th, 2023

I have 3 ryobi products. All three have problems with the batteries not working. My 40 lawnmower will not even get through my medium size yard with the two batteries that came with the mower and a 4 amp that I got with a weed eater. I will NEVER buy another Ryobi product again. Also they have the WORST customer service that I have ever encountered. Home Depot where I purchased it is not much better. Going back to gas lawn mower. Biggest mistake I have made purchasing Ryobi mower.

Service
Value
Quality
Thumbnail of user sandram3438
New Jersey
1 review
0 helpful votes
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August 6th, 2023

After my old Ryobi had a switch failure, I bought a new cordless blower. Right out of the package, it quit after five minutes. We always keep two batteries in the charger and I had to switch batteries four times before I could finish blowing my patio and driveway. I don't think I was asking a lot of the stool.

The second problem is I had to keep constant pressure on the switch to keep the machine on. This was tiresome for my hand. Wish there was a way to have an alternative constant use switch. After a half hour the job was done, But I had to keep running inside and switch batteries.

Tip for consumers:
That I had to agree to get junk mail to use it.

Products used:
Ryobi power tools

Value
Quality
Thumbnail of user jacks1245
Wisconsin
1 review
0 helpful votes
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February 25th, 2021

Just received my blower today. Ran for 4 minutes battery was dead (new battery) Tried back up battery same thing. The worst battery operated leaf blower I ever owned. No blowing power> Waste of Money I will be returning item to Store. Proof of purchase was on line with local major store. Bar Code s*******414 & ************** & 767-4068 & 0 ******* ******* 0. ORDER NUMBER WG*******. Purchased 02-23-2021.
Jack.

Value
Shipping
Quality
Thumbnail of user tonyc991
Kansas
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

I bought a Ryobi 18-volt spotlight. 2500 lumens very bright. Much brighter than my Cree 8500 Lumen flashlight. It came with a battery and charger. Model P7171. Could not find that exact model number on the Ryobi website. Closest number was p717 and I used that. In the registration they ask for a receipt number. I bought my light over the internet and it did not come with a receipt. Finally got one from Home Depot. Evidently the receipt number is the same as the order number. I called their customer service number and went around and around on that. They really need to fix it. Very bright light but what a hassle registering it.

Products used:
Ryobi 18-volt spotlight

Service
Value
Shipping
Quality
Thumbnail of user jeffreys1986
Michigan
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase

Two days ago I got ry******* pressure washer shipped to me since I live on an island with no cars and I am a disabled vet so I order things to be shipped to me. Well anyway on the back of motor there is a 5 or 10 dollar black plastic cover covering fan, and is held in by 4 tiny screws. Well after being bounced around to 10 different people, they all keep saying you have to take it in or send the motor in. I am not a Genius, but they want my brand new pressure washer of mine (without) plastic part & then they want to send me back a brand new motor (with) plastic part. Okay now if we both have brand new motors theirs would still be minus that cover, wouldn't it just make sense to just unscrew 4 tiny bolts on the cover they have and send me the part. Because even if we switch both brand new engines they still are going to end up with a motor with no black cover on the back of motor.

Tip for consumers:
Just remember, a simple solution for you, but not for the idiots in charge

Products used:
Have not used

Thumbnail of user jamesn615
Michigan
1 review
0 helpful votes
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June 21st, 2020

I had a corded edger/string trimmer and was finding I needed a longer extension cord to do the job. With this one the battery pack works really well, light weight, and no cord to worry about going over. I would recommend this to anyone that is looking for an edger, string trimmer.

Thumbnail of user cliffm116
Canada
1 review
0 helpful votes
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July 27th, 2023

I just purchased a Ryobi 18v blower from Home Depot.Super easy to put together. Light weight and the ergonomic handle is very comfortable. No strain on the arm. The speed control handle is convenient and there seems to be a very strong air flow for such a compact unit. All in all i am very satisfied with the product.

Thumbnail of user robertk3647
Wisconsin
1 review
0 helpful votes
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June 16th, 2023

I have purchased 4 different Ryobi power tools and can say without hesitation they have all exceed expectations. They are easy to cause and I have never had a maintenance problem. I highly recommend them

Products used:
Lawn mower, Edger, Blower, Shearer

Service
Value
Shipping
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Thumbnail of user laural2169
California
1 review
0 helpful votes
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February 3rd, 2023

I used this awesome tool yesterday, and it did its thing! My weeds were gone, it was so light and I didn't hurt after I used it. It did the job and I highly recommend this tool. It made my trees and bushes look like they should. You need to have this fabulous tool in your garden. Thank you Home Depot for selling Ryobi products.

Service
Value
Quality
Thumbnail of user paulh3603
Michigan
1 review
0 helpful votes
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December 5th, 2023

I bought a snowblower last year and it stopped working this year I was looking at another $1,000 to fix it no way this product sucks so whoever reasons do not buy a Ryobi snowboard the 40 volt brushless

Thumbnail of user frank77
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I purchased this inverter to power my WIFI router during power outages. This inverter fits in your hand and provides the power I need. I do not want to run my generator all day long. The Ryobi power inverter will power my router so I can continue working from home. I also purchased a 12 inch zipper pouch to keep my inverter and cables in. I live in Northern California and have suffered several power outages in the past two years.

Thumbnail of user williamn1385
Arkansas
1 review
0 helpful votes
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September 11th, 2023

I'm in the fence building business. I use the 40 V Ryobi auger for the first time yesterday. I couldn't be happier. I couldn't believe that he could do what it did. It saved us so much time that I can't believe I didn't get one a lot sooner anyway, if you need an auger, I highly recommend this one.

Thumbnail of user dannya62
California
1 review
1 helpful vote
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August 11th, 2018

Bought this 40V. 20 IN Mower, After ai read the instruction in detail, complete the inventory, identify all the parts safety rules to follow. And I was very satisfied with it coz it's easy to use and occupy littles space to keep it.

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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