• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user musheera
Florida
1 review
0 helpful votes
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January 8th, 2020

I bought the ryobi it is good for garage cleaning out quite good but need little improvement for pressure power

Thumbnail of user donnah977
California
1 review
0 helpful votes
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October 29th, 2020

I have many of there tools love them all... easy to use especially for me that I have arthritis. Would recommend these products.

Thumbnail of user douglasm438
Minnesota
1 review
0 helpful votes
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June 30th, 2020

The trimmer does a great job even on the tallest of weeds. Light weight and easy to for a long time senior citizen.

Thumbnail of user jackoe
Michigan
1 review
0 helpful votes
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July 23rd, 2022

Arrived with a bent wand ordered from home depot the idiots shipped it in the retail box- no bubble wrap no shipping box no wonder its f'd up

Thumbnail of user jeanetteu6
Michigan
1 review
0 helpful votes
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July 24th, 2021

I really like this trimmer it is easy to use I have trouble with the longer trimmer but this one fits my hand just perfect and works great

Thumbnail of user jackiec240
Illinois
1 review
0 helpful votes
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April 9th, 2020

I received this power washer as a Christmas present from my kids. It works great easy to use. I will get a lot of work done with this

Thumbnail of user mariap1896
Florida
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

It's good. Though i don't think as strong as gas powered as claimed. Do like it's light weight. No cables and some tp use.

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Quality
Thumbnail of user jessec689
Florida
1 review
0 helpful votes
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May 10th, 2023

Recent purchased are 18 volt batteries. Over years purchased drills, reciprocating saws, blowers and lawn mowers.

Thumbnail of user bobf877
Georgia
1 review
0 helpful votes
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April 27th, 2021

Good tool for outdoor use and inside schools build cleaning car cleaning sidewalks windows church picnic

Thumbnail of user jeryle2
Pennsylvania
1 review
0 helpful votes
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May 30th, 2021
Verified purchase

I have several ryobi tools. The battery last along time before charging Its nice that the battery will work on all other Ryobi tools 18 volt ones.

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Quality
Thumbnail of user ronm934
New York
1 review
0 helpful votes
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August 26th, 2022

I just purchased this Ryobi 2 gallon sprayer and it works great like all the other ryobi tools I have, like the battery operation instead of pump.

Thumbnail of user maxb602
Oklahoma
1 review
0 helpful votes
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March 8th, 2023

I bought a ryobi riding lawn mower mod.#ry48ztr100 in Aug. 2020. It came with a 3yr. Warranty. It worked fine until May 27,2022. That day I was mowing and it jerked to the left and would not move or fire up. I contacted ryogi techs and they did try to help me resolve the issue under full warranty. When their solutions failed to fix it, the rep said I would have to take it to Home Depot in Tulsa. That is 75 miles away from me, but I did rent a U-Haul and delivered it to Home Depot in Tulsa on Aug. 18,2022. They finally called me on Jan. 10,2023 and said it was fixed. I rented another U-Haul and picked it up. It ran fine the next day. On Feb. 22,2023, I was mowing and the mower pulled to the left and quit and wouldn't go again. I contacted Micah Bush on Feb. 23,2023 and he told me they would probably have to send a repairman to my location and fix it. I sent him a copy of my credit card statement showing the $3,408 purchase, model and serial numbers of mower and my name, address and phone number. Micah Bush called me on Feb. 28,2023 and said my warranty was no good because I bought it online.They had honored the warranty up until then without question. My 3 yr. Warranty doesn't expire until Aug. 17,2023. So now I'm stuck with a $3,400 piece of scrap iron. Max Brewer, Checotah, Ok.

Thumbnail of user craigg178
Canada
1 review
0 helpful votes
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April 21st, 2020

Just purchased it yesterday and haven't used it yet but it looks good lol. Friend of mine got the same pressure washer and haven't had no issues

Thumbnail of user jovenaro
Colorado
1 review
0 helpful votes
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February 16th, 2022

Affordable,. Reliable and my favorite eversince i started using ryobi tools, my drills, router, circular saw was awsome.

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Thumbnail of user javierc165
Texas
1 review
0 helpful votes
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April 27th, 2021

Best pressure washer is electric and feels like gas machine 100% recommended no gas no oil amazing
Home Depot

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Thumbnail of user josephm1873
South Carolina
1 review
0 helpful votes
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January 12th, 2021

I love it.it works great. Bought the brush cutter to go with it and they both did great. Im going to bye other things that i can add to it.

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Thumbnail of user clintonk32
Michigan
2 reviews
0 helpful votes
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September 13th, 2021

Excellent product. Exceptional quality for the cost. Product was exactly what was expecting based upon expectations from past purchases.

Tip for consumers:
Easier to post or write a review of product.

Products used:
Roybi whisper series blower

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Thumbnail of user mattl441
Mississippi
1 review
0 helpful votes
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February 11th, 2022

I think this is a great tool and shipping was fast love the ryobi line of tools this is all I will buy

Tip for consumers:
Great tool to the ryobi tool line

Products used:
Ryobi portable power source

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Thumbnail of user ralfe6
Pennsylvania
1 review
0 helpful votes
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January 16th, 2023

I think Ryobi is good for all adults. It is small, easy to carry, economical. Great for small and medium projects around home.

Products used:
Charger & batteries, flashlight, nail gun, 5" circular saw, mini screwdriver kit, drill, impact wrench, saws-all, edger/ sander, grinder

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Returns
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Thumbnail of user jaimep120
Nevada
1 review
0 helpful votes
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July 20th, 2021

I bought a 10 in 18 volt trimmer and I works perfect for my yard. I have a collection of ryobi cordless tools and have never had any problems!

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Thumbnail of user victoriar535
North Carolina
1 review
0 helpful votes
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April 1st, 2022

This was our first lawn mower purchase since purchasing a house and it's light and easy to maneuver. I may cut cut grass every week.

Service
Value
Quality
Thumbnail of user davids7933
Texas
1 review
0 helpful votes
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April 20th, 2022

My wife purchased an RY******* 21" Mower for my birthday. I have used it one (1) time and am returning it to Home Depot. A) It is bulky and not as manuverable as my old 21" gas mower. B) It does not cut the grass as well or as smoothly as my old gas mower which needs a tune-up, oil change, and has a dull blade. It (the RYOBI) just mashes the grass over which springs back up and has to be cut again from the opposite direction. C) When mowing around a tree I could hear the blade hitting the deck, the plastic deck bends in allowing the blade to score the plastic deck. D) The Owner's Manual says that the batteries should mow 3/4 of an acre. Our lot is less than 1/3 of an acre which includes a 3BR, 2Bath House with Kitchen and Dining Rooms, 2 car Garage and Driveway, fruit and shade trees, flower beds, plus a 25' x 75' garden. I didn't even get all the grass mowed before both batteries went dead (I had fully charged them prior to beginning per instructions). I went and got my old gas mower out and finished the rest of the lawn. My wife remarked that the grass looked better where I had used the old mower. She said, "Let's take it back". She had also used the RYOBI a few rounds and did not like the performance either.

Quality
Thumbnail of user jamesc5402
Pennsylvania
1 review
0 helpful votes
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August 18th, 2022

Cuts what I want too, should have got a longer lasting battery. Easy to handle and just the length I needed. I can not load a photo.

Thumbnail of user rayr325
Texas
1 review
0 helpful votes
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November 3rd, 2021

I have 12 of the Ryobi tools and batteries and chargers. I like using power tools with no cords to keep up with. Thanks for great products, Ryobi.

Tip for consumers:
Registering for the $1000 is somewhat complicated.

Products used:
Flashlights, edger, blower, saws, drills, edger, chainsaw, and more.

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Value
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Thumbnail of user richarda1494
Arizona
1 review
0 helpful votes
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May 27th, 2021

How often do you get to say thank you to a company that has built an excellent product This is my chance.

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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