• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

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Other

Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user donaldd629
Tennessee
1 review
0 helpful votes
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March 1st, 2022

Bought 2 new batteries that fit all my tools and they are awesome, great run time and power. Ryobi batteries are good.

Tip for consumers:
research your items

Products used:
batteries

Service
Value
Shipping
Quality
Thumbnail of user barbo31
Canada
1 review
0 helpful votes
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September 2nd, 2021

I am very happy with my new battery operated lawn mower. It is so easy to do my lawn now. I told my neighbour so she has now bought one also.

Thumbnail of user cecilo9
Texas
1 review
0 helpful votes
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April 28th, 2021

I have purchased several different tools from Ryobi and I have always been very pleased. I have never had to return any of there products.

Thumbnail of user bettyb956
South Carolina
1 review
0 helpful votes
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November 15th, 2021

Great blower! Gets the job done in less time and does a great job.
Glad I purchased this blower. Highly recommend for ladies as well as for men!

Thumbnail of user peterf987
Washington
2 reviews
0 helpful votes
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March 29th, 2022

I wheel the sprayer around in my 4 wheel cart, so I don't have to carry it. Lasts a long time. Xxxxx

Tip for consumers:
Else of use

Products used:
chemical sprayer

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Value
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Quality
Thumbnail of user randyc304
Canada
1 review
0 helpful votes
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April 24th, 2020

Honda products last a long time
I have a honda snow blower and its been awesome over 20 * years old
I have numerous Ryobi products from Home Depot and they are awesome

Thumbnail of user gerrys46
Washington
1 review
0 helpful votes
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October 18th, 2019

First, there is no hesitation when turning on the leaf blower. Blower is well balanced when operating. Excellent tool. Thank You!

Thumbnail of user og18
Colorado
1 review
0 helpful votes
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November 5th, 2021

Powerful and easy to use. I cut a 5 inch trunk like paper. Comes with battery and charger. I like it.

Value
Quality
Thumbnail of user cynthial1178
California
1 review
0 helpful votes
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February 4th, 2022

I own a drill, a sander, a leaf blower and a lawnmower.
It's so easy n comfortable to use them. The lawnmower is so convenient to store as well.

Thumbnail of user tjh33
Michigan
1 review
0 helpful votes
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April 17th, 2021

Got this for my wife for her Birthday and she loves it. I have purchased several 18V Ryobi Tools for her and she would not trade them for nothing.

Thumbnail of user charless2220
Hawaii
1 review
0 helpful votes
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December 27th, 2021

My new battery lawn mower is great. I've tried other lawn mowers and even a weed trimmer. None can compare with my new battery powered mower.

Service
Value
Quality
Thumbnail of user johnb8604
Texas
1 review
0 helpful votes
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April 2nd, 2022

Great sander just the right size weight and works at the best speed to strip and not burn the project

Products used:
N/A

Service
Value
Quality
Thumbnail of user billc728
Georgia
1 review
0 helpful votes
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October 23rd, 2020

The blower works great but I bought and extra battery and the blower doesn't last long even on slow speed

Thumbnail of user arthurt215
Pennsylvania
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

My name is Arthur tanner. I got the ryobi tools & I love them. You couldn't ask for a better tools. I love them. Every one should have ryobi tools.

Tip for consumers:
Very good tools .

Products used:
Batteries charger and grinder &radio

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryl945
Illinois
1 review
0 helpful votes
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May 23rd, 2023

I had a battery go bad and contacted Ryobi, and they replaced the battery without any hassle.
I recommend Ryobi tools and their excellent service.

Products used:
18 volt battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheilak266
Georgia
1 review
0 helpful votes
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July 31st, 2022

I just purchased a chemical sprayer and it is worth the money. It was easy to assemble and to use. I would recommend buying it.

Thumbnail of user kristinei15
Canada
1 review
0 helpful votes
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November 16th, 2022

Once again Ryobi has introduced a wonderful and useful product.Great for around the house and perfect for the cottage.

Value
Quality
Thumbnail of user larryk606
Michigan
1 review
0 helpful votes
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August 24th, 2021

Very happy with this purchase. Very quiet, more so than expected. Great wind speed. Not as heavy as expected.

Thumbnail of user tomd564
Illinois
1 review
0 helpful votes
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July 27th, 2020

Purchased a 40 volt weed eater this month. Works great. It is as powerful as a gas one. Does a great job.

Thumbnail of user raymondc792
Texas
1 review
0 helpful votes
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June 21st, 2023

My review of Ryobi products would be incomplete without mentioning Homedepot.
I didn't really pay much attention to the Ryibi brand when they first came out, preferring to stay with the more established tool brands. However, with my and son's recent purchases of Ryobi products, I have been exceedingly satisfied with their performance and endurance including my most recent purchase of a Ryobi 3200 psi pressure washer online from Homedepot. I had no problems placing my order online and the unit was delivered promptly, and on the scheduled date via UPS. However, when I took the unit out of the box I was deeply disappointed because the spray wand handle was broken.
Needless to say I returned the unit to Homedepot. The associate at the Service Desk said that since it was an online purchase she would have to call the central office for instructions on what to do. Central office said I should take it back home and UPS would pick it up to which I responded that I didn't wish to lug it back home and rather leave it at Homedepot.
After several attempts to enter my credit card number to the Central office via the Homedepot landline phone, and/or my cell phone which took about an hour the Associate at the Service Counter ended up placing the order for me.
For my inconvenience, and my time lost Homedepot a generous discount (customer satisfaction) on top of my military discount which I had already received. My new Ryobi pressure washer arrived two days later, intact. All is well that ends well. Ryobi, you did well in selecting Homedepot as one of your outlets. They did a great job of promoting your product and their commitment to customer satisfaction.

Products used:
Pressure Washer

Service
Value
Shipping
Returns
Quality
Thumbnail of user toddn134
Iowa
1 review
0 helpful votes
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July 24th, 2021

Just received the cordless blower. Fantastic service. It shipped out right away. Tried it out as soon as I took it out of the box. It works great.

Thumbnail of user michaelb6732
Michigan
1 review
0 helpful votes
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August 31st, 2021

Like all of the Ryobi cordless tools I own, it worked perfectly. Put it together and go. Easy to carry, easy to fill, easy to clean

Thumbnail of user bettyo688
Florida
1 review
0 helpful votes
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June 24th, 2023

Easy to use even for a woman.I recommend this to to any body.Its light weight and easy to handle even for me who is a women.

Thumbnail of user ryanm1054
Canada
1 review
0 helpful votes
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July 29th, 2021

I love this tool it's the best I love the table saw it's so small and nut and really great for my use

Tip for consumers:
Its really great

Products used:
Belts

Service
Value
Shipping
Returns
Quality
Thumbnail of user joseh455
Texas
1 review
0 helpful votes
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March 20th, 2022

Always buy quality tools. I love Lowe's. I love Lowe's I love Lowe's. Plants aren't that good for men when shopping for tools. I love Lowe's

Tip for consumers:
More service representative at each aisle

Products used:
Weed Wacker red neckker.brown blood

Service
Value
Shipping
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Quality

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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