• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user jiml1069
New York
1 review
0 helpful votes
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December 27th, 2021

The tools I got for Christmas are like nothing Ive worked with before. Light weight durable and the battery is interchangable for all the tools. Its great

Thumbnail of user chuckf194
Missouri
1 review
0 helpful votes
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May 18th, 2020

Great features and very easy to use. The gas yank needs to be bigger and runs out of fuel within an hour. Very easy set-up and runs very well. Good tool to have in yout garage or business.

Thumbnail of user edwards1817
New Jersey
1 review
0 helpful votes
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April 3rd, 2023

Plunge router RE180PL1G came complete ready-to-run with two large screws, 1/4" & 1/2" sockets & tightening wrench plus a useful manual. Freehand use requires a strong grip for this 8.2 lb. unit. The soft start feature is smooth and welcoming at all speeds. For a long 2 foot plunge cut I wanted an edge guide, but non seems to exist. For the plunge mode I found it difficult to overcome the strong plunge springs and maintain the full depth. Using the plunge lock, then starting the unit was a workable solution. Two vendors sent me edge guides that didn't work because the mounting rods need to be 3.5" apart to mount to this unit. Home Depot has the missing hardware (to anchor the rods) if you find something that fits: Cap screws M5-0. X 16mm & nuts M%-0.8 mm. At Lowes I found The Milescraft 1224 Edge & Mortise Guide $38.98 that mounts to the router (without rods). Ignore instructions to remove the base plate of the router, just use those two large screws (in the router kit) to anchor the center plate to the base. Works well together.

Products used:
Plunge Router

Value
Quality
Thumbnail of user edwinh138
California
1 review
0 helpful votes
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February 7th, 2022

I had used an old model with a plug in cord. It burned our so I bought the p305. It is so much easier to use, no cord to fool with. The nozzle is more exact then my old one.

Thumbnail of user stevenr2029
Colorado
1 review
0 helpful votes
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October 25th, 2023

Missing battery & charger from combo set. Called Home Depot & Ryobi. Was told would be replaced. 2 months still nothing.

Tip for consumers:
No

Products used:
Battery, charger

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Value
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Thumbnail of user arthurp287
Arizona
2 reviews
0 helpful votes
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June 11th, 2022

All of the cordless power tools I have purchased have been excellent for my woodcrafting class, still adding to my tool boxes, participants are happy with the ease of use of the tools, thank you

Tip for consumers:
Great for small projects

Products used:
Drill, circular saw, router

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Value
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Thumbnail of user garyb1398
Missouri
1 review
0 helpful votes
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September 2nd, 2021

I really like me RYOBI tools they work very well and are very tuff tools and the new Batteries are very good and last a long time, plus the new Batteries work in some of my older RTOBI tools which is saving me some money, being a retired senior that really helps.

Thumbnail of user helenc793
Canada
1 review
0 helpful votes
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August 13th, 2021

I am a 68 yr old female and I have a radio has blue tooth and can charge my phone off of it also have handvac -a nailer-a whipper sniper-and just purchased a jet fan blower theses products are amazing I strongly recommend to ladies that do yard work to check The Fantastic Products they have.

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Value
Quality
Thumbnail of user dennisc786
California
0 reviews
0 helpful votes
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January 17th, 2022

Just bought 2 18 volt batteries and 2 of the 4 were not charging. Pbp004. Not sure why this. This is the second time this has happened not sure if i will buy anymore

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Thumbnail of user jimo672
Canada
1 review
0 helpful votes
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April 27th, 2023

Two weeks ago our bathroom toilet started flushing slowly, and within a few hours stopped flushing, It appeared there was a blockage somewhere. We tried several different drain cleaners to no avail. I was about to call a plumber when I found the Ryobi 18 volt One+ augers on line. I already have several Ryobi One+ tools so took a trip to the Home Depot and Picked up the P4001 drain auger... Got home, read the manual, popped in a battery and gave it a whirl. After two tries I hit what seemed to be a blockage, and suddenly the auger seemed to grab onto something, I gave it a few more seconds and reversed it, When the cable end became visible there was a large clump of what appeared to be a wad of toilet paper caught in the end. I pulled the remaining cable back, with the obstruction attached and gave the toilet a flush... It went without any problem, one more flush and the same result, flushed easily.,,, I was very impressed with the auger, It did the job with very little efflrt on my part, I would definetly recommend this product for the home owner. I have several Ryobi tools in my collection and each one has proven to be excellent, I've tried other brands in the past but Ryobi and surpassed them by miles...Thanks Ryobi for all the One+ products you produce. I'm definetly a Ryobi fan and happy owner of their tools. Kudos and keep innovating.

Service
Value
Quality
Thumbnail of user michaela2798
Florida
1 review
1 helpful vote
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February 15th, 2021

I have purchased not 1 but 2 of the Ryobi One + 18v 6pc combo kit for EVERY tool to have a problem! Not to mention I've purchased the Ryobi 7-1/4 Circular saw with laser and paid EXTRA for the 2 yr warranty which is now GARBAGE! When I take it to home Depot for the 3 yr warranty, Home Depot and Ryobi wants $20 per tool (refundable if the problem is covered under the "limited warranty) to look and see if the tool is broke and covered under the warranty. 2 combo kits = 12 tools = $240 They want me to leave with them when the hole kit is only $299 at Home Depot. I will NEVER in my life but another Ryobi tool if this problem can not be fixed!

Products used:
Going to buy another brand if this issue is not handled at my expense!!!

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Value
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Thumbnail of user rr432
Texas
1 review
0 helpful votes
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November 20th, 2021

Just purshased a Ryobi 18 volt blower, just what I needed@ 84, tool is light weight with pleanty of blow power, I have some rental homes so this will sve my day, love the out put so also purchased four otrer Ryobi battery operated tools. Great price and WARRENTY, keep up the good work.

Service
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Thumbnail of user nildaa16
Puerto Rico
1 review
0 helpful votes
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July 1st, 2022

I'm very pleased with this product. It's light so it doesn't weigh much That my mother of 80 years can use it too.

Tip for consumers:
That it’s light and anyone can use it. It’s cordless so that even young kids can help also.

Products used:
18volt blower P2108/2109VN/2109M

Service
Value
Quality
Thumbnail of user juana585
Illinois
1 review
0 helpful votes
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February 19th, 2022

My Ryobi tools are amazing and durable. Just bought more sets of this brand and I am happy to use them.

Thumbnail of user jodid95
Illinois
1 review
0 helpful votes
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August 2nd, 2021

As senior citizens we needed a light weight and gas less mower! We don't regret the purchase it performs perfectly!

Thumbnail of user muhammadk139
Canada
1 review
0 helpful votes
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June 22nd, 2022

Not happy at all bought 2 air blowers one is working fine other one is not working take it back to home depo it was more than one year so they didn't return it still has 3 years warwnty with manufacturers called Ryobi they send me to there authorized dealer they keep it for 3 weeks after that they denied by saying its not covered under warenty because I use wrong gas while I am using same gas in both back pack blowers now the agent want 40 dollars for looking into it than he will give it back to me very unsatisfied I am a professional I have 3 lawn moterd chain saw and all other equipment I know what to use in these very upset Still 2 years left in warranty J paid 40 dollars and when I get it back it was all unassembled now tech wants 100 dollars to assemble it
Its a rip off don't trust Ryobi warenty

Not satisfied at all

Thumbnail of user porfiriog12
Michigan
1 review
0 helpful votes
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January 23rd, 2024

The ryobis products are good. I have a lot of then and I have been best moments in use. I can continue buying.

Thumbnail of user peterh1450
Florida
1 review
0 helpful votes
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August 8th, 2021

Perfect for small jobs. Just what we were looking for. Easy to handle and cordless which I'd the best,

Products used:
Ryobi blower and weed eater

Service
Value
Shipping
Thumbnail of user karenf824
Arkansas
4 reviews
0 helpful votes
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May 20th, 2020

I really enjoy using my shears and Shrubber. I will be using them all summer in certant places in the yard. Would highly recommend this to anyone that likes being outdoors working in the yard

Thumbnail of user virginias1193
Florida
1 review
0 helpful votes
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October 4th, 2022

I love the weight and power of the blower The only issue I have, since I am starting to get arthritis in my hand, it is difficult to hold both of the buttons at the same time to engage the battery

Thumbnail of user stanfords11
Texas
1 review
0 helpful votes
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May 2nd, 2021

I have been a RYOBI fan from day one. I bought the RYOBI drill a few year ago and still have yet to charge the battery. And I know my power washer will stand up to the test as well!

Quality
Thumbnail of user christopherr979
New York
1 review
0 helpful votes
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December 31st, 2021

Nice little chainsaw, perfect for cutting logs for the solo stove fire pit. Light weight, plenty of power.

Thumbnail of user karlk219
South Carolina
1 review
0 helpful votes
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May 26th, 2022

I went down to my local Home Depot to purchase the 3 "High Performance" battery bundle which includes a 2ah battery, a 4ah battery and a 6ah battery plus a charger and a carry bag. I certainly did not need yet another charger nor the bag but, the price was right and after doing some math it was a pretty good deal. Now... with this purchase I was entitled to receive a free tool that I could choose from a predetermined list. I chose the 1/4 inch ratchet because I thought it would be a handy tool to add to my arsenal. As it turned out my Home Depot did not have one in stock.(imagine that). So with battery bundle in hand I sauntered over to the dreaded SERVICE DESK. There I explained my dilemma to the clerk and she said that there was nothing she could do. They did however have a 3/8 inch ratchet in stock and it was $10.00 less than the 1/4 inch one. I asked if she could substitute the 3/8 inch ratchet for the more expensive 1/4 inch ratchet. She just shook her head no. No sorry, no let ask my Manager, nothing... just no. Long story short I love my Ryobi tools (and I have many) but, it's The Home Depot that I detest. I did end up with a cordless rotary tool that I do not need so I will give that to my son. Sorry for the rant.

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Thumbnail of user kathryna110
Utah
1 review
0 helpful votes
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June 12th, 2020

My husband got us the Ryobi combo. Its light and easy to hold. I got the weedeater edger and blower. I AM 72 and I NEEDED A LIGHT WEIGHT easy to hold unit. I LOVE them both and would tell anybody who is looking to buy a ryobi

Thumbnail of user msbarbarap
California
1 review
0 helpful votes
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December 6th, 2023

Bought an electric Ryobi miter saw at Home Depot. They were a great help and kept within my price range. The saw has made my repairs so much easier!

Products used:
electric miter saw

Service
Value
Quality

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