• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user arthurt138
Texas
1 review
0 helpful votes
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September 25th, 2021

This item is one of the best buys I've made. It works exactly as described and does the job awesomely.

Thumbnail of user ag246
Michigan
1 review
1 helpful vote
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May 19th, 2021

Ryobi privacy policy states that customers can "opt out" of them selling customer information. When you try, they disconnect you.

Tip for consumers:
Customer Service will disconnect you. Videos don't work. They don't abide by their own published privacy policy.

Products used:
Zero Turn Electric Mower

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Thumbnail of user philipm768
Wisconsin
1 review
0 helpful votes
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July 22nd, 2022

Just got it. Tried a trial run trimming. Worked great. Seems to be good quality and well built. Good power!

Products used:
RYOBI STRING TRIMMER P20101

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Thumbnail of user johnh7390
Ohio
1 review
0 helpful votes
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August 26th, 2022

I used the 18-volt trimmer a few times and now the cutter blade screw comes loose after very little use

Thumbnail of user jimbof2
Arizona
1 review
0 helpful votes
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November 7th, 2022

Just used my new Ryobi bower on my back lawn blowing off the patio plus piling leaves. Works great! Plenty of power to do the job and lightweight.

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Value
Thumbnail of user sharonl1136
Iowa
1 review
0 helpful votes
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July 19th, 2021

We bought a 20 in 40 volt lawn mower. It worked amazing. This is our 6 th ryobi product we have purchased and we love them all.

Products used:
20 in lawn mower ,leaf blower , nailer ,weed eater ,air compresser,sazall

Service
Value
Quality
Thumbnail of user greggb94
South Carolina
1 review
0 helpful votes
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June 12th, 2020

II GOT a free tool when I bought a set of batteries. The blower was a little weak and loud. It does not meet my ryobi experience.

Thumbnail of user brendam752
Puerto Rico
1 review
0 helpful votes
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July 20th, 2020

Less noise 59 decibels, a turbo buttom for high power, variable speed trigger and adjustable Handle for more comfort.

Thumbnail of user carlosv364
Texas
1 review
0 helpful votes
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August 18th, 2021

Great tools like. Drills, trimmer, pressure washer, hand saws, batteries lawn mowers flash lights. I have all those tools

Thumbnail of user derejef
Maryland
1 review
0 helpful votes
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November 19th, 2021

Just got it today and used it.It's light weight and worked awesome with low noise. I recommend this blower.

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Thumbnail of user paulp2040
Indiana
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

This is a great Rotary for anyone who works/plays away from household power.
Has plenty of power to handle any need for it!

Value
Quality
Thumbnail of user josephr885
Alabama
1 review
0 helpful votes
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August 18th, 2020

I ran a lawn care and used all of the attachments. Never had a problem with them. Weed eaters, chain saws, drills. Still buy them now.

Thumbnail of user kathyt513
Pennsylvania
1 review
0 helpful votes
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February 14th, 2022

Love all of the RYOBI TOOL
I highly recommend getting the stronger battery. It last so kuch longer. 18 volt. Very pleased!

Thumbnail of user kentk147
Colorado
1 review
0 helpful votes
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January 13th, 2023

I'm a 40+ year building contractor. I purchased my first set of ryobi battery operated tools sum at least 25 years ago. Three generations of tools ago. I still have some of the blue ones, and still going. I bought the first set around Christmas because it seemed like a great deal. Almost a disposable price, couldn't pass it up. Still have some, RUNNING!
I figured I'd give them a try. Used them everyday, dropped them, abused them. Kept running for the most part. So I started buying them for the crew because if they lost them,broke them, it would not be as expensive as the type everyone else was using at the time (less then half). Mostly good luck.
Now after 25 years I'm still buying them. 3rd generation green ( brushless).
I have the garden tools also for home. The 40v chainsaw is impressive. The only one I was disappointed with was the string trimmer.
I would, and do recommend these tools to friends.
For the price, good little tools.
Batteries hold up well also. I have well over a dozen 18v now, and 40v.
I just wish you would make more type of tools.

And if you want to send me some tools to try out and see how they work, I'm up for that.
Don't have many of the brushless yet.

Thumbnail of user peterb1759
Colorado
1 review
0 helpful votes
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September 13th, 2021

Light weight and powerful enough to bag grass. I am impressed.
Perfect for senior citizens and smaller yards.

Thumbnail of user jiriv5
Canada
1 review
0 helpful votes
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May 11th, 2022

Easy to assemble and working nice. Good product for the low price. Looking forward to buy more tools.

Thumbnail of user peterm2020
Canada
1 review
0 helpful votes
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October 25th, 2021

I have a range of Ryobi 40V Garden Tools that are a real delight to use. The batteries last so long and they make these easy to use in any situation

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Thumbnail of user nicholasw396
Colorado
1 review
0 helpful votes
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June 10th, 2022

The 18 volt string trimmer/edger was easy to use and easily cut down weeds and trimmed my lawn. It wasn't heavy to use. It was a snap to feed more trim line or increase the speed of the motor. I liked the foot pedal to rotate the device to trim the grass edge. The only problem I had with this trimmer was attaching the grass deflector. Even though I had carefully lined up the deflector to the bottom of the motor it wasn't easy to attach it because the deflector is pretty stiff. I screwed in two screws and I couldn't bend the deflector a little bit to add the last screw into the motor housing. I fiddled unscrewing the screws again and again but I couldn't finish tightening the last screw because the deflector isn't very flexible. I then tightened two screws just two turns and than carefully pressed the deflector down towards the motor where the last screw hole was and tightened the last screw about three turns of that last screw. I then went to each screw and tightened them a few more turns while pressing the deflector down a bit. After a couple of minutes I had all the screws in tightly. The housing of the motor is plastic so don't over tighten any screw that holds the deflector in place. The instructions to attach the grass deflector should be written to mention this problem as the deflector isn't very flexible. An engineer or a lawyer must have written it. It took about three minutes to attach the grass deflector and another minute to attach everything else. I really like this trimmer despite the assembly problem with the grass deflector.

Thumbnail of user alexd806
Oklahoma
2 reviews
0 helpful votes
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October 28th, 2022

These shears are great they work very well on roof metal very well makes my job easier, I own 17 Ryobi tools love them all

Tip for consumers:
All tools work great but you should have a multi charger

Products used:
Shears,3 drill, 3/8 impact, weed blower, weed eater, jig saw, 2 saw za, chop saw,2 stapler,2 router, flashlight, grinder, 90-degree drill, multi charger

Service
Value
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Thumbnail of user lisag1102
Virginia
1 review
1 helpful vote
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July 1st, 2020

Taking it back to home depot today. Shaft was so hot I got second degree burn. I don't have the receipt so they better refund!

Thumbnail of user robertl2221
Illinois
1 review
0 helpful votes
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March 17th, 2021

By far the best cordless hedge trimmer on the market today, smooth, efficient, powerful and easy to handle!
Goes along way on a single charge!

Tip for consumers:
Pictures to insert

Products used:
Cordless hedge trimmer
Cordless Weed trimmer
Cordless Leaf blower

Value
Quality
Thumbnail of user jonp465
Michigan
1 review
0 helpful votes
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February 22nd, 2022

Bought the bench grinder for personal use, just the right fit for what I need done.
Great little machine built very well

Tip for consumers:
Best in service

Products used:
Bench grinder

Value
Quality
Thumbnail of user donalds1238
Tennessee
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Very useful, easy to use, and has a large variety of tool that my husband uses and keeps adding to his work

Thumbnail of user robertm4652
California
1 review
0 helpful votes
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June 20th, 2021

Super lite weight, easy to handle, comes with Lithium battery and charger; made with Quality in mind!

Thumbnail of user judsonl4
New Jersey
1 review
0 helpful votes
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June 26th, 2021

Had an RYOBI 2 cycle power head and it got really hard to crank, so I purchased a 40 VOLT POWER HEAD. Best decision I ever made in life it runs like nothing I have before. 100% satisfied.

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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