• Ryobi Tools

Ryobi Tools

Is this your business?
Write a Review

Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
See all photos
How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

Timeframe

Other

Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user miltonn21
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2021

Just got it. Did a great job so far. Easy to operate. Battery was great did my whole yard and only used 1/2 power.

Products used:
weed eater

Value
Quality
Thumbnail of user davidt3190
Alabama
1 review
0 helpful votes
  • Send Message
October 3rd, 2022

Assembled the weed eater, ran it for more than an hour. One minor problem with feeding the twine. Once corrected it performed as expected.

Thumbnail of user garyc1815
Tennessee
1 review
0 helpful votes
  • Send Message
November 28th, 2022

The 18V Blower exceeded my expectations. It's light weight, easy to use and it has all the power I needed for most outdoor jobs!

Thumbnail of user jamesm5162
New York
1 review
0 helpful votes
  • Send Message
July 22nd, 2021

The weed wacker is a good machine BUT being one with alternative attachments it would be NICER if it had an additional Battery so I could keep on going with other things to do

Products used:
Battery expandable weed wacker

Value
Quality
Thumbnail of user frankb582
California
1 review
0 helpful votes
  • Send Message
June 8th, 2020

Just bought a Ryobi weed wacker from Home Depot.No cord or gas to mess with. It works great so happy with this new tool.

Thumbnail of user stanleyk128
Nevada
2 reviews
0 helpful votes
  • Send Message
June 23rd, 2022

I have used virtually all competing products and Ryobi out cuts, trims and blows the rest! Ihave recommended this product to several friends

Products used:
POLO SHIRTS

Service
Value
Shipping
Returns
Quality
Thumbnail of user ireneo54
California
2 reviews
0 helpful votes
  • Send Message
February 2nd, 2022

It is very easy to maneuver, light weight and does a great job removing dirt from my flagstone patio! I love it!

Thumbnail of user kendral99
Ohio
1 review
0 helpful votes
  • Send Message
May 8th, 2022

I have 6 Ryobi tools and wouldn't buy any other brand. They do a great job! They make my yard work easier.

Value
Quality
Thumbnail of user sheryln75
Arkansas
1 review
0 helpful votes
  • Send Message
June 17th, 2023

They are excelect tools i think we have just about every one you put on the market my wife and i both own your tool and use them a lot

Thumbnail of user nancyb2131
North Carolina
1 review
0 helpful votes
  • Send Message
July 29th, 2021

Bought brand new. Very easy to use and handle. Washed a patio, steps, front porch and outdoor furniture. All looks new!

Service
Value
Quality
Thumbnail of user randyw235
Kansas
1 review
0 helpful votes
  • Send Message
April 9th, 2020

I purchased a weed blower. It was very easy to remove from the box and set it up for its first use. It seems to work perfectly.
Thanks
Randy

Thumbnail of user jamesd4136
Tennessee
1 review
0 helpful votes
  • Send Message
November 10th, 2022

Just got started and it outperformed the 20v one I already had. Cuts smoothly and has much mor staying time.

Thumbnail of user waynew431
Texas
1 review
0 helpful votes
  • Send Message
September 14th, 2021

Overall a good tool line. Verly pleased with the performance. Would buy again i tell everyone to try the products.

Products used:
weeseater and pressure washer

Thumbnail of user jimk471
California
1 review
0 helpful votes
  • Send Message
May 12th, 2020

Great results. Very pleased with all my Ryobi tools. This weed wacker is the best. Gets the job done quickly.

Thumbnail of user jamess6759
Florida
1 review
0 helpful votes
  • Send Message
July 16th, 2022

This is a great product & works flawlessly would recommend these product:
40 volt expanded power head and edger attachment.

Tip for consumers:
Great Product would highly recommend

Products used:
Ryobi 4 Cycle Crank Straight Shaft Trimmer & Expanded Edger Attachment

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardl771
Michigan
1 review
0 helpful votes
  • Send Message
September 9th, 2022

Hello my name is Edwaed Lemmons
I have been using Ryobi products for years. My first purchase w as a Ryobi lawn mower about four years or more ago. Was very pleased that it came with a 40 volt lithium battery that carried a charge that last and I was able to cot my front and back lawn on one charge, because it was battery operated I was easy to move with ease and it was a self propulsion the mower practically moved by itself with little effort on my behalf. I was so pleased I purchased and the power attachment that came with a string trimmer attachment, The great thing about the power attachment is that I was able to purchase a blower, an edger and a tree trimmer and they all worked with the power attachment. I though this saved me tons of money and it was so convenient to just change the attachment when needed to tackle other jobs. I am so pleased with all the Ryobi I purchased a cordless drill, circular saw and an awesome power blower that came complete with the 40 volt lithium battery and charger. At this point I am very pleased with my Ryobi products and there are nothing on the market that can come close to Ryobi products. Finally I am a handy man I do repairs for my two druthers in their homes an d my Son owns a fitness gym I also do repairs for him as well and I cam use the great saving that Ryobi has saved me over the years and the products are very dependable thanks Ryobi. Thanks again Edward Lemmons,

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertk1157
New Jersey
1 review
0 helpful votes
  • Send Message
May 4th, 2020

Very good so fare order#w******* 49.97 worth it use it on small shrubs and the shears on tall grass around mail box, tool works fine for this work.

Thumbnail of user perryp88
Florida
1 review
0 helpful votes
  • Send Message
March 2nd, 2022

I have 21 different 18 volt Ryobi hand tools I have lights fans drills impact skill saws blowers the whole line yards side grinder. I never had any trouble with them I have about six different chargers I keep all my batteries charged I'll buy the big batteries all the time when I get them in a two pack if I can wear any of them out I got brand new ones to replace them with. So I needed a bench grinder naturally I went to Home Depot and I bought a Ryobi bench grinder. So far so good I think it's an excellent tool I'm going to put a brush on one side and buffing wheels on the other side because I collect old knives and clean them up this way I can get all the crud off of them and buff them and polish them like brand new. In any event I don't have any problem with the Ryobi tools I just have trouble now just to find what else I need to buy like do I really need that some stuff you use very rarely like a angle drill I've always wanted angle drill but now I can't justify buying it what am I going to use it for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianeg1280
Canada
1 review
0 helpful votes
  • Send Message
May 25th, 2022

Hi
I'm 60 yrs young, I could not believe how easy it was to put together,
And after being done there was no extra parts Awsome
It is smooth to operate and very light with the self propelled Wow.

Service
Value
Quality
Thumbnail of user sharonh1935
Missouri
1 review
0 helpful votes
  • Send Message
March 30th, 2022
Verified purchase

Used the mower for the first time on 3/29/22. Works beautifully! Lawn looks great and the grass catcher didn't spill out any grass. Well satisfied

Products used:
Self propelled lawnmower and we picked it up at HomeDepot.

Value
Quality
Thumbnail of user sk729
Australia
1 review
0 helpful votes
  • Send Message
February 20th, 2023

The ryobi batery lawn mowers are crap, I am lucky if I get 10 minutes out of mine before it goes flat, waste of time and money

Tip for consumers:
do not buy

Products used:
battery power lawn mower

Service
Value
Returns
Quality
Thumbnail of user anthonya1223
New York
1 review
0 helpful votes
  • Send Message
March 13th, 2022

Anther awesome click connect tool from Ryobi! Just used a edger and it works great and easy to control!

Thumbnail of user suzannt5
Oregon
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Great drill/driver for my home and work projects. The weight of the drill/driver make it ease to handle.

Products used:
Ryobi Drill/Driver

Service
Value
Quality
Thumbnail of user monk2
Canada
1 review
0 helpful votes
  • Send Message
May 24th, 2019

It seems they are a good tools I just assembled them will start using them shortly but they look fine

Thumbnail of user robertj2948
Vermont
1 review
0 helpful votes
  • Send Message
July 16th, 2023

Bought this for my wife of 87 years old. She loves it. It is so light weight compared to my gas powered Echo.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

How do I know I can trust these reviews about Ryobi Tools?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ryobi Tools?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business