• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

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Other

Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user mohammadk115
Canada
1 review
0 helpful votes
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October 28th, 2021

We have been very happy with the product. It arrived fairly quickly, well packaged, and practically no assemble required.

Thumbnail of user donnat1280
Illinois
1 review
0 helpful votes
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May 5th, 2021

My Ryobi light weight weed eater is fantastic to maintain. It zips right through the weeds. Ty for a great investment..

Service
Value
Shipping
Returns
Quality
Thumbnail of user belindal137
Florida
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Perfect machine. Improves and simplify my job. Dust bag came with broken stitches. Need more instructions.

Thumbnail of user erneew
Ohio
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

My wife wanted some tools to work around the yard and we found these at Home Depot. Great price too!

Products used:
Small mower, blower, cordless trimmer, extra batteries.

Service
Value
Shipping
Quality
Thumbnail of user larryw868
Canada
1 review
0 helpful votes
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November 25th, 2021

Tools have great power and have long run times between uses. They are well built and stand up to constant use.

Tip for consumers:
You will bevery happy with your ryobi purchase

Products used:
1/2 inch impact,drill,impact driver,skill saw, angle grinder

Value
Quality
Thumbnail of user hectorh89
Texas
1 review
0 helpful votes
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January 27th, 2021

I am so happy that my daughter gave me the RYOBI snowblower for Christmas It has saved my back and a lot of shoveling tank you for selling such a wonderful machine Satisfied costumer HECTARE H.

Products used:
Snowblower

Service
Value
Quality
Thumbnail of user larryh884
Oregon
1 review
0 helpful votes
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June 9th, 2021

This is a excellent choice for a homeowner with a small amount of weed eating. Light weight and no back pain.

Thumbnail of user bw275
Utah
1 review
0 helpful votes
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August 16th, 2022

They don't stand behind their products! KEEP your receipts or they WON'T help you! Expensive and NOT worth it! If I could give 0 I would!

Products used:
I bought extra batteries. 1 lasted a few months one was brand new and never took a charge. I didn't keep my receipts and they said they go off of manufacture date and not date bought for warranty.

Service
Value
Quality
Thumbnail of user gilberth99
Florida
1 review
0 helpful votes
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July 15th, 2023

Very friendly staff Lena was very helpful finding what I needed highly recommend the home depot on Atlantic

Service
Value
Quality
Thumbnail of user pault902
Maryland
2 reviews
0 helpful votes
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January 5th, 2021

I love this because you can use other tools that can be switch out with. I am looking at the tiller attachment to use this summer in my garden.

Tip for consumers:
Na

Products used:
Na

Service
Value
Shipping
Returns
Quality
Thumbnail of user maritzag47
Puerto Rico
1 review
0 helpful votes
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July 3rd, 2022

My son bought a Ryobi led light/PCL660, he knows i love this brand. I wasn't dissapointed. Truely great tool.

Products used:
Ryobi battery operated tools.

Service
Value
Shipping
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Quality
Thumbnail of user davidc4928
Tennessee
1 review
0 helpful votes
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July 24th, 2021

Does a great job and easy to use. Would recommend this garden tool to anyone. I hope this review helps.

Products used:
lawn tool

Value
Quality
Thumbnail of user johnf4978
Pennsylvania
1 review
0 helpful votes
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April 24th, 2023

I love the universal batteries with the ability to use on any of my Roybi Tools from saws to drills and lawn equipment

Tip for consumers:
Easy to use

Products used:
Lawn shears, sanders, impact drills, circular saw

Service
Value
Shipping
Returns
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Thumbnail of user jerryh1115
Virginia
1 review
0 helpful votes
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December 3rd, 2023

Don't bother to buy anything they offer that is brushless. It will work long enough for you to get it home. Don't expect anything else!

Thumbnail of user lindas3357
Michigan
1 review
0 helpful votes
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May 12th, 2021

I like this product better than my gas one it is easy to use and I love the way it worked on my deck

Thumbnail of user agstern53
Maryland
1 review
0 helpful votes
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October 23rd, 2023

Registration is deliberately difficult. It appears Ryobi wants to discourage registration. Web site is unfriendly.

Thumbnail of user gunterk4
Canada
1 review
0 helpful votes
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August 17th, 2019

I bought Ryobi weedcutter from Home Depot in Victoria, BC., Canada. The tool is working very well and I, m pleased with the performance.

Thumbnail of user danielg1518
New York
1 review
0 helpful votes
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October 17th, 2021

The first time I used it, realized how much lighter it was. Cutting my back lawn only used a 1/4 of the charge.

Products used:
Battery power lawn mower

Value
Quality
Thumbnail of user johnk1990
South Carolina
1 review
0 helpful votes
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May 21st, 2020

Just got the 20 I'm self-propelled lawn mower everything is great and easy to assemble very quiet
And the price was just right

Thumbnail of user jiml1140
Louisiana
1 review
0 helpful votes
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April 10th, 2022

The Ryobi 3100 gas pressure washer is the best out there. My entire patio was filthy, and it is the cleanest that it has ever been.

Thumbnail of user thomasm1367
Louisiana
1 review
0 helpful votes
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March 8th, 2020

It did a very good job cleaning my dry-way easy to use and did a great job. I am sure glad i bought this pressure washer!

Thumbnail of user lanas392
Washington
1 review
0 helpful votes
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July 8th, 2023

Quiet. Easy to use. Light weight. Woman friendly. Easy to put together. Battery lasts a while. Very pleased.

Products used:
Push mower
40v blower.

Value
Quality
Thumbnail of user charlesw811
Virginia
1 review
0 helpful votes
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Thumbnail of user carlb694
Tennessee
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Great tools scandid'nt work had to use chat. This was really time consuming. Please work on this problem

Thumbnail of user conniel188
Florida
1 review
0 helpful votes
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May 24th, 2020

Battery charged quickly. Worked for over 1 and 1/2 hours before battery was drained. The cutting was excellent.

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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