• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

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Other

Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user mariom429
Illinois
2 reviews
0 helpful votes
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November 29th, 2021

All Ryobitools make projects become a lot easy great tools. From homeowner to people workings on constructions I am sure they appreciate the value

Thumbnail of user alirezat6
Canada
1 review
0 helpful votes
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May 29th, 2023

Ryobi Tools has a rating of 4.32 stars from 665 reviews, indicating that most customers are generally satisfied with their purchases.

Value
Returns
Quality
Thumbnail of user kennethb654
South Carolina
2 reviews
0 helpful votes
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September 13th, 2020

My electric pressure washer is easy to use, light & does a great job cleaning the driveway, and home

Thumbnail of user daveb1456
Alabama
1 review
0 helpful votes
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December 24th, 2021

I punish my Ryobi tools to the fullest extent possible, so they must be good. For China made products, these are great.

Thumbnail of user elwinp5
New York
1 review
0 helpful votes
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May 21st, 2019

Just purchased a 10 inch weed and blower combo, 18 volt lithium, battery. Put it together simple to do.

Thumbnail of user marys2299
Minnesota
1 review
0 helpful votes
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September 1st, 2020

Easy to use. I have long overdue brush cutting and it is perfect for the job. Would recommend Ryobi products.

Thumbnail of user ryanf349
Kansas
1 review
2 helpful votes
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September 18th, 2020

The thing never works. Worst purchase and I love other Ryobi products. Unfortunate buy. It will stop every five seconds no matter what you do.

Thumbnail of user dennisf539
Washington
1 review
0 helpful votes
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May 9th, 2022

Outstanding piece of equipment, sturdy, easy to put together, little or no maintenance,
And does an exceptional job on the ground.

Service
Value
Quality
Thumbnail of user steves2738
Michigan
1 review
0 helpful votes
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May 6th, 2022

Have several Ryobi tools, they all work great just got weed whip and leaf blower for Birthday love them!

Products used:
Weed whip, leaf blower ,chain saw, air compressor, drill, drill with quick chucks,

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Value
Shipping
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Thumbnail of user johnw5437
Pennsylvania
1 review
0 helpful votes
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May 2nd, 2022

Just purchased a lawn trimmer, does everything I expected. Happy with my purchase. Very light and easy to operate.

Service
Value
Quality
Thumbnail of user johnnys553
Alabama
1 review
1 helpful vote
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December 1st, 2022

Very satisfied with my tools I purchased at Home Depot. Good store to purchase Ryobi equipment.
Johnny Stringer

Products used:
weed eater, blower, and charger

Service
Value
Returns
Quality
Thumbnail of user johnr5031
Georgia
2 reviews
0 helpful votes
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June 23rd, 2022

I've been using my Ryobi tools for over 10 years and have not had a problem with any of them batteries are still good everything works great

Products used:
Drill impact circular saw charges

Service
Value
Shipping
Quality
Thumbnail of user charless1875
Pennsylvania
1 review
0 helpful votes
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July 19th, 2021

A very well product 100per satisfied easy to work with lite weight I have different Ryobi tools all of them are made very well Thank you

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnv909
Texas
2 reviews
0 helpful votes
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July 6th, 2022

I bought a ryboi p7171 led spotlight, it is the brightest light I have ever seen, it's great light's up the whole yard.! Buy one yiu won't regret it.

Service
Value
Quality
Thumbnail of user michaelr2337
Florida
1 review
0 helpful votes
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July 11th, 2020

With arthritus having this power sprayer is a blessing. The spreyer is easy7 to use and care for great but.

Thumbnail of user billr1034
Virginia
1 review
0 helpful votes
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May 10th, 2023

Less than a year ago I purchased a 40V, brushless self-propelled Ryobi RY******* mower at home depot. After two uses it died, and Home Depot replaced it. Now, just a few uses removed from that, it has gone haywire. Self propel does not work, blade engages when it isn't supposed to (huge safety issue). Since I am outside of 90 days Home Depot will not replace. Stayed on hold for an hour and 22 minutes with Ryobi and never got anyone on the phone. I gave up and texted, and here is what Ryobi did for me: They told me I could ship a lawnmower off for repair AT MY EXPENSE (they would pay return shipping). When I told them that didn't work for me (how does one box up and ship a lawnmower?), they found me a service center with a 4.5 week backlog. When I asked them how I was to cut my lawn for that month+, they suggested I rent a lawnmower at Home Depot ($40 a pop). When I texted back they gave me a different service center, much farther from my house, with a 3 week backlog behind DOZENS of other Ryobi electric lawn mowers already in for service. While not explicit, the service attendant on duty made it pretty clear I own a lemon and that I bought it from a company that does stand behind their products. I will be out of pocket for some of this repair, will have to pay someone to cut my grass and will have to make time to drop it off and pick it up.

I am a busy professional and I take great pride in the appearance of my home and lawn. I bought this mower because I thought I was buying a top of the line product that would help me maintain my lawn well and in a more environmentally responsible manner. Two mowers down in less than a year tells me Ryobi has some serious problems they are not owning.

Sadly, I already purchased a Ryobi electric line trimmer and I am "in bed" with them over $1000. This will be the only time I get either of these things fixed, then I am done with Ryobi forever.

See bright green, run away! Do not buy this lawnmower!

Products used:
Expensive Lawn Mower

Service
Value
Returns
Quality
Thumbnail of user victors671
Virginia
1 review
0 helpful votes
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August 23rd, 2023

With Ryobi everything I do is easier and very reliable tools I recommend them you can find everything

Service
Value
Shipping
Returns
Quality
Thumbnail of user pwiltbank
New York
1 review
0 helpful votes
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October 7th, 2023

I first bought the 18 gauge brad nailer. I have loved it so much that I went out and got the multi tool and narrow crown stapler

Products used:
Ryobi 18v tools

Service
Value
Quality
Thumbnail of user johnm7961
Illinois
1 review
0 helpful votes
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August 25th, 2021

This trimmer trims better than Any trimmer I have tried I'm 82 and needed some power assist this trimmer is the perfect

Service
Value
Shipping
Quality
Thumbnail of user matthiash38
District of Columbia
1 review
0 helpful votes
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April 29th, 2023

I have twoRyobi 40 volt weedeaters one has the edger the regular weed eater.and i and my grandson are very pleased with great job they do.

Value
Quality
Thumbnail of user chrisp857
Illinois
1 review
0 helpful votes
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April 25th, 2020

I bought today (4/24/20) a grass trimmer, edger and blower (combined) and I'm happy with it. It could had been better if it came with 2 batteries.

Thumbnail of user franks812
Pennsylvania
1 review
0 helpful votes
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May 18th, 2020

I purchased this item and was very, very satisfied with the equipment performance. Would consider RYOBI equipment in the future to everyone.

Thumbnail of user jamesh2506
Tennessee
1 review
0 helpful votes
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May 13th, 2020

Just purchased a RYOBI 2000 PSI sprayer and can't stop... wish I had bought one a year ago. Great product at a great price.

Thumbnail of user kerryh244
Tennessee
1 review
0 helpful votes
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January 11th, 2022

I purchased ryobi 38cc gas chainsaw needed a small saw, so far runs great easy starts, best small chain saw I ever had

Value
Shipping
Thumbnail of user seanj140
Michigan
1 review
0 helpful votes
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May 14th, 2021

I have bought 18volt drills and band saw and a electric power washer, and other tools. I like the durability of Ryobi products.

Products used:
drills,and power tools

Service
Value

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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