• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user billk361
Ohio
1 review
0 helpful votes
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June 12th, 2020

I bought the 40 volt hedge trimmer, wow... it works better then my ele. Trimmers. All my ryobi tools has always performed well for me. Just keep making them well, and ill keep buying them. Bill k.

Thumbnail of user jamesg3541
Pennsylvania
1 review
0 helpful votes
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May 2nd, 2022

Bought the pin nailer from Home Depot in Dec of 2021. Returned it for service in Jan.
Ryobi tells me to take it back to Home Depot who doesn't repair them but sends it to a third party and charges me $32,00, (Refundable if found to be a factory defect)
It was mailed back to Home Depot March of 2022 and here we are May of 2022 and still haven't received it
Nobody answers or returns calls from Ryobi and Home Depot say's it's out of there hands.
Last Ryobi i will ever buy for sure.

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Thumbnail of user peters2701
Florida
1 review
0 helpful votes
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January 7th, 2023

I have received two Ryobi tools as a Christmas gift(s) feom my son. They include a leaf blower and recriprocating saw.I have used both and are fantastic. Easy to set up and use and long lasting 18 volt rechareable units. They ar perfect for my use on driveways, sidewalks, tree branches, and screende porch floor. I couldnd not have been more pleased for these gifts and how well they perform.

Products used:
ryobi leaf blower
ryobi 18 volt reciprocating saw

Thumbnail of user rjk39
Florida
1 review
0 helpful votes
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March 2nd, 2024

It works great, I go to use it great charge and does the job perfectly everything that I pull it out no problems, I love it

Products used:
Tools

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Value
Quality
Thumbnail of user tinab1037
Illinois
2 reviews
0 helpful votes
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July 4th, 2022
Verified purchase

This TINY pressure washer is AWESOME I didn't want another large power tool to store but needed to clean my deck and concrete patio this little green machine did the job and i still can't believe how tiny i

Products used:
Ryobi pressure washer

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Thumbnail of user mitchellk52
Florida
1 review
0 helpful votes
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April 23rd, 2020

My wife and I power washed the whole house the white fences the driveway and a car During the stay at home time.It was light weight worked extremely well and we had a lot of fun doing this together.

Thumbnail of user gaylordt4
Tennessee
1 review
0 helpful votes
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December 10th, 2022

I have had had many Riobi products over the past 12 years and loved them all. But this last purchase of the Ryobi One + 18V 1/2 Drill/Driver tops them all Wow! I can screw into wood without predrilling and the screws countersink themselves. So fast and so easy! Love Love Love it!

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Quality
Thumbnail of user henryg347
Texas
1 review
0 helpful votes
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June 24th, 2021

Just bought my first RYOBI Weed eater, only question I have why did I wait so long to buy one? I have used other brands and no comparison, RYOBI is the best. I'm sorry but I will not lend it to my friends anymore, so don't ask!

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Thumbnail of user thomasr2027
Tennessee
1 review
0 helpful votes
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December 26th, 2022

First of all I got the greatest Christmas present this year, a Ryobi Cordless Bug Zapper, we camp in our RV travel trailer quite a bit and enjoy ourselves with our only Grandson, this BugZapper will be great because we sit outside at night and enjoy the fire and campground, what a great new Ryobi Tool, thanks and keep up the great tools you come out with, Happy Campers!

Thumbnail of user kennethsniatecki
New York
1 review
0 helpful votes
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April 17th, 2023

I have purchased a few RYOBI products and have been generally satisfied. However, after using the Surface Cleaner a few times, the plastic holding the wand cracked and the spinning motion became unbalanced. It was outside the 90 day warranty (occurred within a year) and RYOBI refused to make an exception even to provide a prod credit. PLEASE DO NOT BUY A RYOBI SURFACE CLEANER

Tip for consumers:
No

Products used:
RYOBI Surface Cleaner

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Quality
Thumbnail of user richardc2991
New York
1 review
0 helpful votes
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December 15th, 2021

My first was a drill since then over the years I have added at least 25 tools to my list from tools To garden weed walkers to pole saws
Extra batteries the larger ones that tell there battery strength are great
They are great tools and never failed me in what ever job I was doing

Thumbnail of user richardm3128
Illinois
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I'm very happy with this sprayer. I've had no problems at all. I've been through several pump sprayers and two battery backpack sprayers this by far is very well built! Thanks

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Thumbnail of user brianm3120
Illinois
2 reviews
0 helpful votes
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July 16th, 2022
Verified purchase

Ryobi is a lesser considered contender in the world of namebrand power and hand tools. They provide EXCELLENT power and functionality at a fraction of the cost of other brands. Their selection is second to none, and the battery platform CANNOT be beaten! Don't Sleep on Ryobi.

Tip for consumers:
DTO

Products used:
ALL OF THEM

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Thumbnail of user doleckidavid1429
Minnesota
1 review
0 helpful votes
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April 22nd, 2023

I have a lot of Ryobi tools would recommend to the average user good quality at a reasonable price i am not a professional but do all my home maintenance

Tip for consumers:
all good

Products used:
brad nailer

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Thumbnail of user shaunp101
Canada
2 reviews
0 helpful votes
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August 27th, 2022

The 1 star is only because the tools are cheaper to buy in a pinch, iv got multiple ryobi tools the 4 amp batteries are actually good i can say that much BUT. BUY at your own risk i bought a kit in January the kit consisted of 2 drills 1 impact drill and 1 regular drill a skill saw, sawzall, flashlight and 2 batterys, so far the sawzall has burnt out motors gone started smoking then it quit, ryobi claims the warranty is up its been 6 months iv owned it, so i bought a newer compact ryobi sawzall hp brushless and well the clip that releases the blade broke i just bought it 2 weeks ago well iv now returned it at home depot blade stuck in then sawzall still and all so for my 3rd sawzall ill keep youll posted on how long this 1 last, im a contractor so i actually use these tools daily impact gun works great not to fast not to slow, skill saw works great nice and light but dont trust the 3 year warranty its a lie...

Tip for consumers:
Dont relay on these tools for everyday use , and dont expect the company to comply with thier warranty printed on the box hope if it bresks its before ur 30 days u bought it at home depot otherwise do not expect to be refunded

Products used:
Sawzall , compact sawzall hp ,skill saw , impact drill, normal drill , flashlight, orbital sander ,4 amp batteries, 2 amp batteries, corded hammer drill

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Thumbnail of user leonardb288
Indiana
1 review
0 helpful votes
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August 1st, 2021

I didn't want to use a liquid fuel(gas and oil) mix. The RYOBI 18V was economically *******@HOME DEPOT. Easily assembled and charged. Just the right tool to manage the grass and small weeds in my small dogpen.

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Thumbnail of user davidh7116
Mississippi
1 review
0 helpful votes
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May 22nd, 2022

Looking for a tiller to fit my weed eater. Finally found ryobi tiller and it works perfectly. Actually I haven't used it yet, weather has been bad. But looks good and I am sure it will do fine.

Products used:
garden tiller

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Thumbnail of user billc1192
Washington
1 review
0 helpful votes
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July 16th, 2022

The shield does not fit properly. Took it back to Home Depot and got another on. Same problem. Called Ryobi and they are sending me another shield at no charge. Watch this space to see if it fits.

Products used:
string trimmer

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Thumbnail of user georgem1886
California
1 review
0 helpful votes
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November 18th, 2021

Excellent product, the switch is controllable, light weight, good for Around the house, powerful, I do recommend highly, as well as other ryobi products

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Thumbnail of user jiml1379
Ohio
1 review
0 helpful votes
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April 27th, 2023

I have several Ryobi tools. Was a bit concerned about buying the edger but gave it a try. Very happy with my purchase. Does an excellent job and easy to use.

Products used:
Edger

Value
Quality
Thumbnail of user johng6331
Illinois
1 review
0 helpful votes
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June 6th, 2023

I have been a Home Depot customer at the Hoover Rd. Location in Warren MI, since its opening approximately 30 years ago.
I purchased a Ryobi 18volt battery and a Blower and String Trimer on 06/11/16.
I then bought a Edger Tool on 07.27/20.
I just recently purchased a two 18 V battery and chose a 22" Hedge Trim Tool as a free gift.
I have had two hedge trimmers by two different companies, and none can compare to the design and quality of the Ryobi Heger. I loaned it to my neighbor to trim two large shrubs and he was excited over the performance of the tool. I would like to win the Home Depot Gift card for my review but other than keeping a folder of manuals along with the receipts, I do not know how to take photos and attached them to my review. I can only spread the word on my extreme satisfaction of the products long with the generous gift to my family and friends.
Thank You.
Respectfully:
John Gianfermi

Tip for consumers:
All was well.

Products used:
Ryobi 18 V battery, Blower, Trimmer, Edger and Hedge Trimmer.

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Thumbnail of user rd236
Colorado
2 reviews
1 helpful vote
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October 6th, 2020

DON'T EVER BUY RYOBI, AND EVEN WORSE DON'T EXPECT THEM TO HAVE ANY LEVEL OF INTEGRITY, WHEN IT COMES TO THEIR TOOLS OR COMPANY!
I had a brand new less than 2 month old RYOBI battery and tools in my truck, not even charging and it burnt my new truck up before I sold the truck.
I tried to get a hold of Ryobi multiple times over the phone, emails, social media and everything; and they completely ghosted me about the whole thing. Wouldn't even replace the tools or anything!
*Luckily I was outside when this happened and heard the truck topper window explode and there was a hose near by to extinguish the fire before it was a total loss!

Thumbnail of user rona439
California
1 review
0 helpful votes
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June 16th, 2022

Love this mini fan. Light weight fairly quiet and a space saver. Able to get three mini fans in my regular fan
Bag. Recommend highly with a big smile.

Thumbnail of user royc265
Canada
1 review
0 helpful votes
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May 10th, 2020

Just moved into a town house condo. We have a small back yard so this mower will do the trick. Have a cordless blower now for 3 years, love it. Definitely would recommend your products.

Thumbnail of user glorias463
Pennsylvania
2 reviews
0 helpful votes
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June 13th, 2021

I am 85 and female, I just love to pressure wash. Just got my new machine testerday from Home depot. Just tje right size and power for all my household tasks. Had several before this and they were qiite heavier and too bulky. This one just right. The biggest selling point for me was the 3 year guarantee.

Depot. Just the right size and power for me. Ive had a few differen\

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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