• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

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Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user mikec1793
Canada
1 review
0 helpful votes
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July 19th, 2021

I have always trusted RYOBI as a tool company and the trimmer will be replacing an old gas powered trimmer I inherited from my father. I fell that going to a battery trimmer helps the environment.

Thumbnail of user jeanetted113
Utah
1 review
0 helpful votes
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May 26th, 2021

This leaf blower is easy to hold. I don't have the stranth to hold much waite so this is great to hold on to. Dose a pretty good power. My other blower has a lot of power but I can't lift it anymore.

Thumbnail of user terryp293
Virginia
1 review
0 helpful votes
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May 14th, 2020

Love how quiet it is. We can cut the grass at any time and not disturb the neighbors. Easy to handle. We can cut the grass in half the time, no gas to deal with.

Thumbnail of user linwoodc18
Maine
1 review
0 helpful votes
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August 31st, 2022

I appreciate the dependable tools to get my work done efficiently and safe for home and construction work for easy to use and affordable for many uses

Tip for consumers:
Good setup to have everything with the same battery

Products used:
Just tools can't go wrong

Service
Value
Shipping
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Thumbnail of user genem85
Colorado
1 review
0 helpful votes
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June 27th, 2019

I bought my daughter a Ryobi hedge trimmer, my first purchase of your brand and it worked great, so I bought your weed trimmer and it to works great. Thanks

Thumbnail of user rickb541
California
2 reviews
2 helpful votes
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March 13th, 2020

I bought the weed trimmer and blower combo I used the weed trimmer for less than 10 minutes. I than put the battery on the blower, it had only a little power. I return it. Sorry I bought.

Thumbnail of user carloslrodriguez7
California
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Product manual was easy to understand and tool was easy to adjust and setup. Is relatively quiet and handles are ergonomically fit to the hands and makes maneuvering the tool easy

Thumbnail of user guadalupet16
Texas
1 review
0 helpful votes
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June 14th, 2021

Recently I bought a 2900 psi pressure washer and just used it yesterday pressure washing my in law house and this thing is amazing love it I will a All the way

Service
Value
Quality
Thumbnail of user lorrainej99
Arizona
1 review
0 helpful votes
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July 16th, 2021

We bought a Ryobi 40V trimmer on 7/13/21my husband used it yesterday and was very impressed.he has a gas and electric trimmer but said this one beats them both. It is easy to start.

Service
Value
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Thumbnail of user christopherm385
California
1 review
1 helpful vote
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September 2nd, 2018

Excellent purchase, impact has plenty of torque and drill is comfortable with great balance, 18 v batteries hold enough charge to get the big jobs complete.

Thumbnail of user caley
Georgia
1 review
0 helpful votes
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January 3rd, 2024

I have wanted one of these for a while and I use Ryobi tools daily. I really like this grinder. Great purchase. Most satisfied.

Products used:
grinder

Service
Value
Shipping
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Thumbnail of user josephw325
New York
1 review
0 helpful votes
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May 2nd, 2019

I have a Ryobl 40 V lawnmower chainsaw and a weedeater they all run good I like the idea of of it being battery powered not 40 V seems to Well I enjoy them I just burped up the weedeater and ordered a new one just come in the day and I'm been using it already they are great

Thumbnail of user keithw771
Arizona
1 review
0 helpful votes
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November 17th, 2021

This is the 5th Ryobi product that I have purchased thru the Home Depot and have been completely satisfied. I will continue to use Ryobi products
Keith

Products used:
Ryobi Cordless Hedge Trimmer

Service
Value
Shipping
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Thumbnail of user darrells319
Kansas
1 review
0 helpful votes
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July 12th, 2023

My 40 volt Jet Fan Blowrr is exactly what I needed for my yard. It has the power that I need and is very quiet. Thanks to the sales force at Home Depot in Topeka, Kansas.

Products used:
Yard equipment

Service
Value
Quality
Thumbnail of user geralde30
Michigan
1 review
0 helpful votes
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October 5th, 2019

I like RYOBI tools. I've got drill, circular and reciprocating saws, weed trimmer, flashlight, combination battery charger and several batteries, and like them all.

Thumbnail of user whitleym5
New York
1 review
0 helpful votes
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June 27th, 2021

Hit this lawn mower for Fathers Day, 2021. My best gift that day. Couldn't wait to try it out that day and I did I was very pleased and happy with performance.

Products used:
Lawn Mower

Service
Value
Shipping
Quality
Thumbnail of user kevins1945
Virginia
1 review
0 helpful votes
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August 21st, 2021

This is the must have attachments you have to have for bushes exspecialy high where you can not reach. It cuts really will and move it up or down on how ever you like it.

Tip for consumers:
Easy to leave comments for people to review

Products used:
Expand-it 15in. Articulating hedge trimmer attachment

Thumbnail of user bruceo25
New Hampshire
1 review
1 helpful vote
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October 10th, 2018

FINALY SOME THING I CAN HANDLE. I'M A DISABLED VET LITTLE USE OF RIGHT HAND. THIS IS THE FIRST RYOBI POWER WASHER I OWN IT'S THE ONLY ONE I COULD MOVE AROUND EASILEY ITS NOT AS HEAVY AS MY LAST ONE, ALSO THE SHUT DOWN IS GREAT WHEN YOU LET GO THE TRIGGER. HOSE REEL IS GREAT EVERY THING IS COMPACT WHEN ALL TOGETHER THANK YOU RYOBI FOR THIS AWESOME POWER WASHER

Thumbnail of user yolandrap2
Maryland
2 reviews
0 helpful votes
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June 26th, 2023

I purchased the Ryobi lawnmower around March and have used it about once every two weeks since. Both my spouse and I have found it fairly easy to maneuver and it handles our fairly large lawn well.

Products used:
Lawnmower

Thumbnail of user hollyr204
Ohio
1 review
0 helpful votes
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March 17th, 2021

This is a great product, ive been needing a new left blower, i was using a electric one they have great prices!
Happy with my product highly reccomend.

Products used:
2 CYCLE LEAF BLOWER.

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Value
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Quality
Thumbnail of user danielr2732
Wisconsin
1 review
0 helpful votes
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May 12th, 2023

I bought a 18 volt 5 piece kit with the drill and impact and 5 inch saw and saw zaw and the flash light and have replaced batteries 2 times and now only 1 year and 1 month later the drill and impact burned out so I called and got a list of dealers and found out they don't do it anymore
No I am $#*!ed and out the money I would have to drive 200 miles to get them fixed and Ryobi has 90 days to fix
Ryobi is a joke and I am going on social media so everyone knows not be scammed by them

Tip for consumers:
Ryobi tools are a joke and a rip off

Products used:
N9t replaced yet looking

Service
Value
Returns
Quality
Thumbnail of user timw22
Kansas
13 reviews
25 helpful votes
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November 27th, 2017

In addition to my first post. Ryobi never ceases to amaze me! I have 3 NEW 40v Batteries. They were purchased last fall. Although they have never been used, because THEY WILL NOT CHARGE, they will not warranty them, because I dont have the receipt! They have a 3 year warranty, but its ABSOLUTELY WORTHLESS! I received them as a gift, so of course I dont have a receipt. Even though I registered them when I received them, they WILL NOT HONOR my registration date. The batteries themselves should have a date code and THEY WONT HONOR IT EITHER!
DO NOT BUY RYOBI TOOLS UNLESS YOU DONT CARE ABOUT CUSTOMER SERVICE OR WARRANTIES!

Thumbnail of user mahendraa
North Carolina
1 review
0 helpful votes
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April 12th, 2022

IT IS VERY DISAPPONTING TO SEE THIS PRODUCT I JUST RECEIVED COMPARING TO THE OLD MODEL I CAN NOT USE THIS TO TRIM THE HEDGES MADE ONLY TO YRIM FLAT CAN NOT ROTATE LIKE THE ONE I HAD EARLIER VERY CHEAPLY MADE ALL MY GARDEN EQUIPMENT ATE RYOBI INCLUDING THE MOWER I NEED THE TRIMMER WITH THE ATTACHED WHEEL SO THAT I CAN DO THE HEDGING TOO LIKE THE OLD ONE I AM GOING TO SWITCH THE BRAND IN NEAR FUTURE SORRY RYOBI

Tip for consumers:
Always dpuble check what you ordered and oen the package in front of the store costomer service

Products used:
garden scissors

Value
Shipping
Quality
Thumbnail of user segundom4
Florida
1 review
0 helpful votes
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July 15th, 2022

Ryobi tools are great. I have several of them and I can absolutely recommend it to the people for all of kinds of jobs. No more worries about the expensives tools!

Thumbnail of user darrylg66
Florida
1 review
0 helpful votes
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September 5th, 2021

I really enjoy my way RYOBItools they make my yard work life very very easy and stress-free. I'm not sure how I made it all these years with other tools other than having Ryobi.

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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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