Ryobi Tools

I bought this machine from Home Depot after 4 months use it for my home and then break down for no reason when I try to use the warranty I send it to the shop to fix it he charged me $171 for labor and he told me the real B company refuse to cover my question is if there is no warranty on engine what is the warranty for for the body or the wheel or the gas can that's b******* I need my money back guys I'm going to call this company never ever buy anything from them Plus I drove almost 3 hours to pick her up my machine and the guy he told me I don't know. Plus when I go pick it up the guy for maintenance he told me I'm not sure how long the engine is going to be working that's dumb

I've had this palm sander for around 10 years and maybe used it 5 times. I was sanding the casing on a new window install when the sander exploded sending metal and plastic all over the place, including my new window, shattering the glass. I'm sure fortunate I had no flesh in the way or it could have been a really bad day.

I quickly notified corporate about this issue and as usual... crickets

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

I've purchased numerous products from Ryobi. Unfortunately, 3 needed service within the warranty period. They denied it at first, warranty starts when manufacturered, not when purchased. They sent a replacement which DIDN'T WORK ONCE. Now my blower stopped after 2 years, and the 5 warranty is not available. Untrustworthy, unhelpful, and sub par products. I do not recommend ANY of Ryobis products. Beware!

Got this lawn mower that is self-propelled and just love it. I have always had gas lawn mowers in the past. Was amazed at how GREAT it works. I'm a 77-year-old female and it was getting hard for me to pull start my old lawn mower. The battery charges up pretty fast also.

I had a little mishap with Ryobi service. I have all the Ryobi tools you can think of. My latest purchase was the Ryobi Electric lawn mower. The warranty on the lawn mower was serviced by an independent shop CCR Mower and Equipment in Maryland. It has been sitting at the repair shop for almost 5 months. After calling Ryobi customer service a few times to solve the matter, they decided to send me a new lawn mower. I am satisfied with the customer service. I hope they contract a more reliable service shop. Overall, I love my Ryobi tools.

Ryobi tools the best been using it for almost 30 year you name it I have it from blower to snow plow wet vaccum circular saw table saw screw guns both cordless and wire flash light sawzall and a host of other easy to use and maintenance light weight for working longer period most of all not bulky easy to store I recommend it to first timer and professional and affordable in price and easy to obtain

I use only ryobi tools in by shop I purchase used john deere mowers and feburshe them ryobi has all the tools I need to get the job done. And I like the fact that the same battery works on all my tools should not use any other brand

Ryobi is one of the largest and most innovative power tool manufacturers in the world, Ryobi® are dedicated to delivering outstanding performance and reliability, we've built a solid and enviable reputation by developing a real knowledge of exactly what people need from their power tools, so that you can work more efficiently, more safely and more comfortably in your home and garden. Expand-It, Autoshift, Touchstart… the many numerous new features that make DIY and gardening simpler and easier.

Im at wits end now after spending $19.99 for a 2-in-1 pivoting fixed line and bladed head and it broke like the last one in under 10 minutes. Im ready to find another string trimmer but i do love all the other Ryobi tools

The website will not allow me to register my tools nor create an account. All links circle back around to registering page. Drop menus don't work. So overall learning about their product through their own means doesn't work. Been attempting through phone/tablet/desktop

I've used this shearer 2 times now and something happened to the blade and it will no longer trim. It moves back and forth but won't cut anything. Some of their other tools I've purchased from Ryobi have been fine but this is pretty poor, cheap quality. I can either pay Home Depot to look at it and try to fix it or take it to some Ryobi center and it will take them 8 weeks to look at it as they have more than 250 jobs in front of mine. OMG, how frustrating and what a crappy tool.

I've bought a garage full of ryobi tools in the last 4 years based on the fact that Home Depot did their warranty service repairs. The self propelled function went out on my lawn mower while still under warranty. Home Depot is no longer a service center for Ryobi tools effective January of 2023. My only option now is to drive or ship my lawn mower 135 miles from my home. That doesn't really work for me, so Ryobi told me that's your option, if you don't take it, your warranty service is not covered. Crappy customer service. Ryobi needs more service centers since they lost Home Depot. Having to ship a lawn mower for warranty repairs is ridiculous. Sure wish I didn't have a garage full of these tools. I certainly will not be purchasing any more of them since they can't honor their warranty service without it being a major inconvenience for their customers.

I need to redo my review, Ryobi has contacted me and is helping to address my issues. So I'll be back with a new review. I am giving it 3 stars just for the way it removes snow will add a star or two when my issues are resolved.

I am months from being 78, under 5', who decided with the right equipment I could save money and mow my own yard! Had a male friend get the battery operated mower put together and show me how to use it. I was delighted to then do my front and back yards with no further help. The mower has 2 lithium -ion batteries, lasting about 30 minutes each, 16'' width cut and the handle can be lowered for shorter people to use easily. I had no trouble emptying the grass catcher bag either. The price was just over $300 and hopefully will last me for along time. Happy mowing to the rest of you folks too!

My Ryobi mower would not start after one year of normal home use. I took to Home Depot. Home Depot charged me $33 to assess. They discovered severed wire. They would not cover under warranty, saying broken part was due to "owner abuse" and "owner neglect."
If you go look at reviews at Home Depot website you see similar problems for Ryobi mowers. The product is cheaply constructed and Home Depot is not trustworthy. Spread the word. Don't buy at Home Depot.

I've been buying Ryobi 1+ tools for years. I've got to the point where I reach for one of them rather than use my corded tools. The batteries are years old and still holds charges better then any other brands I've owned in the past.