• Ryobi Tools

Ryobi Tools

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Overview

Ryobi Tools has a rating of 3.7 stars from 792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight, and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

  • Service
    289
  • Value
    395
  • Shipping
    180
  • Returns
    156
  • Quality
    394
Positive reviews (last 12 months): 62.2%
Positive
23
Neutral
0
Negative
14
170
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How would you rate Ryobi Tools?
Top Positive Review

“Battery Lawn mower”

Wayne P.
5/24/24

Except for having to charge the Battery 7 times not a bad lawn mower. I was just lucky that I own several 18V Ryobi tools and I finished my lawn in one day. Else it would have taken me 3 days to mow my lawn. Thanks for such a good tool. I was a bit skeptical about a battery lawn mower but not bad at all Wayne Perschbacher

Top Critical Review

“Dishonest Corrupt Company that Commits Fraud”

Christina K.
9/24/24

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

Reviews (792)

Rating

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Other

Reviews that mention popular keywords

light weight (63) lawn mower (53) service center (14)
Thumbnail of user alk166
Florida
1 review
0 helpful votes
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September 25th, 2021

Ideal for small jobs cleaning hard surfaces such as workbench garage floors driveways and sidewalks. I got it to dry my motorcycle after washing it works great on cars to.

Thumbnail of user thomasn597
Indiana
1 review
0 helpful votes
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August 3rd, 2021

As a male retiree, age 78, I am now a proud owner of a RYOBI weed wacker/with a blower combination. It was ordered and sent to me for a gift, It is lightweight and easy to use. I highly recommend it to others.

Tip for consumers:
That it is very light weight. Good for Seniors

Products used:
none of the these

Value
Quality
Thumbnail of user cecilliay1
Arkansas
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

I purchased the cordless weed eater and blower. They are great products. Plenty of power and long battery life. I'm very happy with my purchase. Well worth the money.

Products used:
Cordless weed eater and cordless blower.

Value
Quality
Thumbnail of user thomasb3094
Mississippi
1 review
0 helpful votes
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January 16th, 2022

I have used Ryobi tools for years, I am an electrical contractor and I have a box truck that I work out of and I have a power cord -female end ran under my truck so I can charge all my tools at night by just plugging in a cord at my shop. I use your flash light and drills and hammer drill, going to get a batt. Saws all soon. Love the batt. Power tools and have used them for many years. Tom Bonnett — Bonnetts Electrical Services

Products used:
ryobi drills and flashlights and chargers

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Value
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Thumbnail of user richardj1111
Texas
1 review
0 helpful votes
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October 9th, 2021

Every Ryovi tool I have has preformed wonderfully well. I have had Ryobi products in my garage for over 20 years and have had no issuses with any of the products. I would recommend these products to anyone.

Value
Quality
Thumbnail of user dorisd159
Florida
2 reviews
0 helpful votes
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April 16th, 2021

I love the Ryobi 18V Cordless Jet Fan blower. It's light weight and has a lot of power blowing leaves, and dirt in the garage & outside.
I would recommend to everyone especially Senior Citizens. It's awesome!
I used my Home Depot credit card. Date 4/13/21
I have the statement with the charge of 149.00 on it.
************** RV18VHP Brushless Blower -This number is on my statement slip.
I can send you a copy in the mail if you need it.
Doris Mary Duffy
Fernandina Beach Florida *******

Products used:
The Brushless Blower

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Value
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Thumbnail of user geogec
Missouri
1 review
0 helpful votes
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March 23rd, 2022

I live in Missouri, I have 12 acres, lots of trees Lots of trimming. My battery powered sawsall gets quite a workout. I have had over time had 7 different batteries. I just had to buy a new 6 ah PBP007, hope it lasts longer than the 2ah.So look out trees here I come!

Products used:
battery

Service
Value
Quality
Thumbnail of user davidk3545
New Jersey
1 review
0 helpful votes
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September 5th, 2022

Ryobi used to have the best edger/weed whacker with a 40 v battery. They discontinued it and went to a very cheap piece of junk with an 18 v battery. The thing eats up cord like you wouldn't believe. Very disappointed. Looking for a replacement with the same type of rotating dual purpose head.

Products used:
Lawn wdger

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Value
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Thumbnail of user christopherm2852
Virginia
1 review
1 helpful vote
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June 24th, 2023

I own a P660 crimper and it stopped doing its job,, I asked for a replacement tool and the closest repair center is one hour away. It states it has a 3 year warranty. I call them and I get a address over a hour away I'm very disappointed in the help I received!

Tip for consumers:
Very disappointed

Products used:
None

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Thumbnail of user valeks
Louisiana
2 reviews
0 helpful votes
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March 11th, 2020

Love these guys, love their tools. The 18volt system is great. I have about 35 different tools they make and I love most of them 100% and a few at about 85% such as the heat gun which is not bad but difficult to make as a battery powered tool but it's not bad. I have two businesses that use them as well as the ones I use for the house and I can't say enough good things about them all. Www.exitcleanup.com

Thumbnail of user raymondg375
Washington
1 review
0 helpful votes
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February 11th, 2022

I originally bough a Ridgid because I have just about ever tool they make in 18 volt. I was very disgruntled
With there 18 volt caulk gun as it wouldn't take all cartridges so I took it back and replaced it with your caulking gun At the moment I would put Ryobi at the top of my list for new purchases in the future. Im
Not big on writing reviews.

Thumbnail of user julied424
Virginia
1 review
1 helpful vote
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May 21st, 2020

I have the 18V Trimmer/Edger by Ryobi and the P2660 Hedge Trimmer. I love the battery feature and no cords. Unfortunately, I have had these tools for about three years and am getting ready to replace the batteries again for the 4th time as they seem to only recharge for a few months and then the batteries become defective. Maddening. I tried to Contact customer service and registered at the Ryobi website, the the Confirmation Verification email was never received. So I called and have been on hold for about 15 minutes so far... not my idea of Customer Service. My caution: research the P102 batteries first as they are costly and don't last long.

Thumbnail of user rayp155
Arkansas
1 review
0 helpful votes
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June 25th, 2020

They own several ryobi tools and bought us a blower to blow off patio and driveway and around the curbs. Not used it but for a short time to see how it worked, so far so good, although it was hard for us to take battery off and put on charger. Hands and strength was not good enough (to big to fit hand around to touch release buttons). Was purchased at local Home Depot 18 VOLT ONE + BLOWER

Thumbnail of user sandram544
Massachusetts
1 review
0 helpful votes
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July 4th, 2019

I bought a18 volt string trimmer/edger. I am a 80 year old woman and I put together and I am using in my yard. It is perfect for me because it is so light to handle. It came with a leaf blower and I am pleased with it.
Sandra M

Thumbnail of user terryb932
Canada
1 review
0 helpful votes
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August 2nd, 2021

So I did the right thing I went from gas to battery and it's been good ever since Lightweight and easy to use only had a few problems with it shutting off I called service and they were great they help me figure it out and it's been running great ever since

Thumbnail of user charlesh2248
Pennsylvania
1 review
0 helpful votes
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May 21st, 2022

I have been a loyal customer for years and love or loved all of my ryobi purchases in the past including maybe 30 tools. Ever since the switch to brushless on the impact drivers the life span has been cut in half and they get almost to hot to change the bits or adapters. I have had a total of atleast four of the newer models including the HP version and they are not improving, unfortuanately i will likely change brands atleaast for this particular tool.

Tip for consumers:
if you are using this impact for work i would reconsider

Products used:
ryobi

Service
Value
Shipping
Quality
Thumbnail of user mikhailjorexo
New York
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

I wanted s real great gift for my DAD who has this passion for DIY and renovations. Something for a retired government official who I love to see working with ease and comfort using safely his carpentry tools. The RYOBI COMBO KIT 6 TOOLS is just heavenly perfect for him. And its a real bargain, in fact a steal. Don't tell DAD!

Products used:
ryobi combo kit 6 tools

Thumbnail of user eds863
Canada
0 reviews
0 helpful votes
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January 20th, 2022

I purchased a 21 inch 40V snow blower on dec. 17 2021 at our local home depot. We had a snowfall on jan. 16 2022. I got out the snow blower with fully charged batteries, turned it on and it ran for 5 minutes. I boxed it and returned it to home depoot and exchanged it for the same model. Brought it home, charged the batteries and tried again. 5 minutes later it stopped! I am not pleased with this machine! I have many ryobi tools. I don't think i will by or recommend ryobi tools to family or frriends, what will you do to get me to trust your product[s]?

Tip for consumers:
why didn't it work

Products used:
none yet

Thumbnail of user annae719
Utah
1 review
0 helpful votes
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July 25th, 2022

I recently purchased a Ryobi edger and I love it! I have been a Ryobi customer for several years and I absolutely love each and every purchase I have made! I have 3 trimmers, a drop saw, and 4 different size drills, and a sander along with numerous bits and drill bits. Ryobi tools are very durable and easy to use. I do all the repairs around my home and sometimes for friends and neighbors. I wouldn't, want any other tools for my work that I do. Ryobi is the best tools for any job!

Products used:
Drills, edger,sander, and trimmers .

Thumbnail of user stephenb2373
New Jersey
1 review
0 helpful votes
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December 29th, 2022

I have used ryobi tools for years and i have not had any problems at all with the performance of these products. I have four drills,one palm sander,one blower,one weeder and well satisfied with all of these tools. Highly recomend all of them.

Service
Value
Quality
Thumbnail of user rdteppig
New York
1 review
0 helpful votes
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August 28th, 2023

Where do I start the best battery tools ever made. From the saws to the biggest lawn mower,and please the return policy is the best ever I never have a issue they are always nice and get right to fixing what ever may be RYOBI is the best ever thanks and have a wonderful day

Products used:
Skill saw drills you name it I have it

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Value
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Thumbnail of user donaldwhitmire28
North Carolina
1 review
0 helpful votes
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May 30th, 2023

I am very well please with our Ryobi 40 v string trimmer. It is light and has plenty of power. As a bonus the battery is interchangeable with our mower.

Products used:
String trimmer

Service
Value
Shipping
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Thumbnail of user michaelc8516
Washington
1 review
0 helpful votes
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May 29th, 2023

I recently replaced a previous edition (RY*******) power head; the Ry******* is the current edition. In the earlier edition the motor was lower on the shaft with the batter located at the end of the shaft. In the newer edition both the motor and the battery are located at the end with the motor on top. As I use the unit, my bare forearm frequently comes in contact with the motor which heats up with use causing a burning sensation to my forearm. The burn causes no "injury", but is painful nonetheless.
If you have the RY******* unit, I recommend keeping your forearm covered to avoid bare-skin contact with the motor.

Quality
Thumbnail of user robertop183
Canada
1 review
0 helpful votes
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July 18th, 2022

I bought a Ride on Lawn mower 1 year a go doesnt turn on Bought a 2 year warranty and they are running away from their responsabilities. Garbage material 5000 dollar bad service.
*******@hotmail.com

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Thumbnail of user mikeg1293
Florida
2 reviews
0 helpful votes
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August 21st, 2023

Although my blower quit working after only 4 months, I took it back to Home Depot and it was immediately replaced without question. The blower works very good but need a little more quality control.

Products used:
Blower

Service
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About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.

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