Ryobi Tools

Purchased several hundred dollars in ryobi tools,

1. Circular saw motor started smoking the first day cutting thin wood paneling
2. Impact driver fell apart, the locking mechanism fell off.
3. Took both tools to Home Depot for warranty and was charged a fee of over $30 for each tool or you couldn't drop it off.
4. A few weeks later after calling Home Depot for an update, the tools are still just sitting around. The person that does the repairs only works 2 days a week for a few hours.
5. Contacted Ryobi Chat, was told they have up to 90 days? They must assume people don't need to use the tools.
6. Now I need to purchase new tools, I will never buy anything Ryobi makes again, I'll use them till they stop working and replace then with a different brand that has a better warranty program, maybe Rigid.

Recommend avoiding

The Ryobi brand tire inflator was a great purchase and came in handy for cars, boat trailors and campers this summer. Also has bike tire and inflatable adaptor. We take it on roadtrips because gas stations charge for air nowadays. The digital read out on PSI is accurate. Tested it multiple times. My buddy ended up buying one after a recent camping trip.

Bought a 40v 20" self propelled mower one year ago. $399 at Durango Home Depot. Nothing but problems from the start. Mower intermittently failing to start and now not starting at all. The internet abounds with similar stories of such poorly made mowers. Ryobi suggests taking it to the nearest service center in Rifle, CO (145 miles away). Just a short 145 mile trip to have it examined. Ridiculous. Home Depot shouldn't sell RYOBI crap if there are no better options for a customer than to drive or mail a large mower 145 miles away. It's absurd in this day and age that this is now the level of support one can expect from both Home Depot and RYOBI.

Purchased 18 volt string trimmer/edger May 2,2020. Instructions easy to follow and battery charged right up. First use was great! So much easier than gas weedeater I had. Powerful enough even on low speed to do edging and weed eating sound front and back of our 1/3 acre of grass and beds at our home. Price was very good and tool seems to be sturdy yet lightweight and worked very well. Would recommend to family, neighbors and friends.

Purchased Electric Pressure Washer after owning several ICE pressure washers over the last 35 years. Tired of heavy, hard starting, keeping gas and oil in my garage, changing sparkplugs and replacing gummed up carburetors, had to at least try an electric pressure washer. Wow, one touch of the button, and my Ryobi Washer was working flawlessly out of the box. Have since added the rotary surface cleaner attachment and very pleased with how it works on concrete drive and patio. Worth every penny.

I purchased the RYOBI blower and edger at a reasonable price and they are both just awesome.
Don't take long to charge and they both have been a blessing to us. My yard and my neighbors yards look great with perfectly edged driveways and no grass clipping left anywhere. If you don't have these Ryobi tools, you need to get them right away..

Using my new Ryobi P737D I pumped the tires on my old pick-up stored for the past year.The tires were about 20 lb pressure and were all pump to (33 lbs in about 5 minutes. I spend a day each Spring inflating the tires on 2 boat trailers, 2 utility trailers, 1 travel trailer, 2 sport cars, a wheel barrel and 6 bikes. I'm 82 years old and after hauling the trailers to my air compressor I'm tired and ready for bed. With my new Ryobi P737D tool I should be able to pump all these tires in about an hour and be ready to go dancing at nite. Thank you Ryobi for this incredible tool. *******@aol.com

Purchased a Ryobi chain saw on April 10,2021 in Knoxville at Home Depot. Had a glowing review of model *******, 40v by another customer in the store. Used it on 4/11/21 on three downed trees. Worked great, plenty of power to do the job and we did not have to mess with fuel and mixing on gas powered chainsaws of which I have three. Good product. Looked for but could not locate mfr number or serial number to set up warranty.
Advice?

I purchased this mower after using my son-in-laws mower. It was at a point were my mower had stopped working and i went over to get this Ryobi to finish the job. It was getting dark and boom a headlight came on. This mower has great power and handles extremely well really makes the job easier battery strength is great. Love this mower.

Bought a powerwasher on Jan2022 after a while start falling apart a finally needed serious repair! No local Ryobi repair shop accepted the power washer! Only option was Home Depot after 2 months they are telling me it takes up to 7 months! That's ridiculously $#*!ed he it's not even a year since I bought it so image for thief 3 year warranty

Just added 2 more tools to my ryobi collection of 18 volt. Love them, like all my ryobi tools. Performs very well as usual. Need to buy a charger for six now. Hope they will make a 40 or 80 volt rear tine tiller, would buy today, no questions ask> ryobi is the best tool on the market by far. Best home owner tools, easy to use. Charles waldon, stonewall, la. *******@gmail.com

Bought a 40v side discharge lawnmower and a 40v weed eater and they both are fantastic. The mulch on the mower is great, and will help with my yard. Great purchase and would recommend them to everyone.
Cliff
Bought at Home Depot

Although it is quite expensive I am happy with this 4 cycle gas trimmer because it works well and uses little gas. I highly recommend this because you can order other parts to connect to it to do many different garden jobs.

I've tried weekwacker brand, sears, and others and nothing compares to Ryobi. I've had the model 137r for I don't know how many years but it's never failed. I bought a new one because the bearing are starting to be very noisy. The great thing also is the different attachments you can buy. Keep up your great products.

Don't ever buy battery lawn equipment.
My Robyi 24 volt battery finally died and they no longer make the battery. So now I have to go out and buy a new edger, bush trimmer, and weed eater which all worked off the 24 volt. That will cost me at least $300 I don't have to replace.
Customer service basically said sorry but too bad. REALLY. Being that I gave them the opportunity over email and phone to make it right they did not. So now I will spend hours posting this on all social media sites. Wont be buying there products ever again.

I love the one battery fits all. I have 5 batteries, circular saw, reciprocal saw, 2 drills, hand held vacuum, leaf blower, hedge trimer, multi tool with attachments, 5 chargers. Everyone of these tools work great. The power Washer is the poorest one of them all it have no power at all, my garden hose has more power.

Once again when I needed a new trimmer/edger I did not look anywhere else but to Ryobi. The other Ryobi tools that I have are so good I did not look at any brands. Being able to use the same battery saves me money and time in recharging. Will stay with Ryobi tools until I ever become upset.

Tools are great. I am a very loyal to the brand. Worst customer service I have ever experienced. Call corporate on a issue with a power washer and the employee treated me like she was doing me a favor just answering the phone. You have lost a loyal customer.

Another birthday, fathers day or christmas.it does not matter as my kids know what to get me for a gift. I
Have received a drill, power saw, air inflator, lawn edger and trimmer A. Lso a power screw driver. None of these have let me down yet. Easy and reliable to run, light weight and has plenty of power.My yard looks great, will continue to ask for Ryobi gifts for all occasions. Keep up the good designs and work.Its working for me and you.

I started using Ryobi tools a few years back and they performed great. I have not bought any other brand since using Ryobi tools. There battery last longer than other brands I've used.
I'm very satisfied with Ryobi tools.

I bought this because it was supposed to be less noisy and economic, but the handle underneath, makes it so noisy that you have to place it on a rug, or take out the handle. If it wasn't for that is will be perfect. Some of my friends have the same problem with theirs, so it means the problem is the handle.

Bought a Brushless 21" battery operated lawn mower. Broke within the first year. Has been in the shop to get fixed under the "warranty" for 60 days with no resolution in sight. Customer service hold times are 1hr+ with multiple "disconnections" and no call back.

I recently purchased the Ryobi Gas Jet Fan Blower at Home Depot, and found this product to be exceptional regarding it's ease of use. The blower is very easy to start, and albeit new, runs consistently well and appears to measure up quite well to what it is advertised to do. I'd recommend this product.