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SaberForge

Overview

SaberForge has a rating of 4 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.

service
70
value
13
shipping
11
returns
11
quality
228
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3,146 reviews
How would you rate SaberForge?
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Minnesota
1 review
0 helpful votes
Follow Rob H.
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My wife and I ordered our five-year-old son a Progenitor Eco saber for his birthday on May 2nd; I had also ordered a Defiant Eco for myself and his mom so our son had someone to play with.

The Defiant Eco stopped lighting up the very first day. I sent that saber back for repairs and finally got it back after FIFTY EIGHT DAYS.

To make matters much worse, my son's Progenitor Eco saber began intermittently failing to register clashes and has stopped making the "whoosh" sound when swung. Yesterday, the Progenitor Eco saber stopped lighting up. I don't know what to do here; I don't think my son should have his birthday present ripped away from him for two whole months because of Saberforge's shoddy workmanship.

*** One saber didn't last a single day; the other one didn't last a freaking month. ***

To say I am outraged is a disservice to outrage. Their website says you make, "high quality LED sabers made for full contact dueling;" well, that has NOT been my experience with their products. A five-year-old shouldn't be able to break TWO such "high quality LED sabers" in less than a month, should he?

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Alabama
1 review
0 helpful votes
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Best yet
November 25, 2022

Beautiful to hold! Better than I'd hoped! Gift for a friend and couldn't believe how nice it was. Might have to get one for myself ;)

Date of experience: November 25, 2022
GB
1 review
0 helpful votes
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Good looking product
June 3, 2024

Very happy with the saber I got from Saberforge. Webshop could be more clear about parts-compatibility

Date of experience: May 24, 2024
New York
1 review
4 helpful votes
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It has awesome hilts!
December 24, 2013

It has awesome hilts! The designs are the work of a genius! It's a bit pricy, starting at $100 and going up to $900.

Date of experience: December 24, 2013
New Jersey
1 review
0 helpful votes
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AWESOME
December 30, 2022

Best lightsaber I've ever gotten. Smooth swing is a game changer and the NEOPIXEL IS AMAZING… truly great work down at SaberForge I can't wait for another saber :))

Date of experience: December 30, 2022
Virginia
1 review
1 helpful vote
Follow Nikhil W.
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Oh, Saber Forge, it was a long road but worth it in the end.

I placed an order for a custom saber, with the Veteran package, in December of 2020. After hearing nothing about its status for THREE MONTHS I attempted to cancel the order, only to receive copy-paste "No because of our 12-15wk lead time policy" emails multiple times.

The email exchange with customer service was abysmal. I sent so many emails and received absolutely garbage customer service CONSISTENTLY. Finally in late April 2021, 4 months later, I requested cancellation for the 4th time and was told that I could if I wanted since it had been greater than 15 weeks. I asked what the status of my Saber was, and they actually told me it was preparing to ship! I took a leap of faith and decided to wait for the product, boy am I glad I did.

This Saber is beautiful. The custom CNC metal is gorgeous, with no flaws anywhere. The handle wrap is superb. The screws needed to access the saber's functions are low profile and sit flush with no issues. It's bright, makes all the sounds perfectly, and quite sturdy. The product is breathtaking and I absolutely love it; not only is it well made it holds up. I already tested out how "battle-ready" it is and boy it can take a pretty good beating.\

BOTTOM LINE: Absolute TRASH customer service. Do not expect consistent updates on your order, do not expect decent communication via email, do not expect to be able to cancel your order for a month, BUT know the product you're ordering is sublime. One of the best Sabers on the market, definitely worth the wait. I give 3 stars simply because the quality was so phenomenal but the customer service was so abysmal.

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2021
California
1 review
0 helpful votes
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It was exactly what I ordered.
January 2, 2023

Site was easy to navigate, loved the product showed up on time, in the time period they said it would.

Date of experience: January 2, 2023
Utah
1 review
0 helpful votes
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Blades
March 4, 2022

Just the right length I needed, they're great in weight, awesome to wield, I might have to get some more

Date of experience: March 4, 2022
Rhode Island
1 review
4 helpful votes
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Saber forge scam
June 12, 2018

Never got my chassies or saber parts becaus they don't e mail me back scam don't buy from this site at all they will rip you off your money big scam

Date of experience: June 12, 2018
North Carolina
1 review
0 helpful votes
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Saber Forge is the heat!
March 6, 2024

This was my second order from Saberforge. Turn around time was very fast and the order was perfect! Saberforge is my go to saber dealer!

Date of experience: March 6, 2024