SaberForge has a rating of 4 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.
My wife and I ordered our five-year-old son a Progenitor Eco saber for his birthday on May 2nd; I had also ordered a Defiant Eco for myself and his mom so our son had someone to play with.
The Defiant Eco stopped lighting up the very first day. I sent that saber back for repairs and finally got it back after FIFTY EIGHT DAYS.
To make matters much worse, my son's Progenitor Eco saber began intermittently failing to register clashes and has stopped making the "whoosh" sound when swung. Yesterday, the Progenitor Eco saber stopped lighting up. I don't know what to do here; I don't think my son should have his birthday present ripped away from him for two whole months because of Saberforge's shoddy workmanship.
*** One saber didn't last a single day; the other one didn't last a freaking month. ***
To say I am outraged is a disservice to outrage. Their website says you make, "high quality LED sabers made for full contact dueling;" well, that has NOT been my experience with their products. A five-year-old shouldn't be able to break TWO such "high quality LED sabers" in less than a month, should he?
Beautiful to hold! Better than I'd hoped! Gift for a friend and couldn't believe how nice it was. Might have to get one for myself ;)
Very happy with the saber I got from Saberforge. Webshop could be more clear about parts-compatibility
It has awesome hilts! The designs are the work of a genius! It's a bit pricy, starting at $100 and going up to $900.
Best lightsaber I've ever gotten. Smooth swing is a game changer and the NEOPIXEL IS AMAZING… truly great work down at SaberForge I can't wait for another saber :))
Oh, Saber Forge, it was a long road but worth it in the end.
I placed an order for a custom saber, with the Veteran package, in December of 2020. After hearing nothing about its status for THREE MONTHS I attempted to cancel the order, only to receive copy-paste "No because of our 12-15wk lead time policy" emails multiple times.
The email exchange with customer service was abysmal. I sent so many emails and received absolutely garbage customer service CONSISTENTLY. Finally in late April 2021, 4 months later, I requested cancellation for the 4th time and was told that I could if I wanted since it had been greater than 15 weeks. I asked what the status of my Saber was, and they actually told me it was preparing to ship! I took a leap of faith and decided to wait for the product, boy am I glad I did.
This Saber is beautiful. The custom CNC metal is gorgeous, with no flaws anywhere. The handle wrap is superb. The screws needed to access the saber's functions are low profile and sit flush with no issues. It's bright, makes all the sounds perfectly, and quite sturdy. The product is breathtaking and I absolutely love it; not only is it well made it holds up. I already tested out how "battle-ready" it is and boy it can take a pretty good beating.\
BOTTOM LINE: Absolute TRASH customer service. Do not expect consistent updates on your order, do not expect decent communication via email, do not expect to be able to cancel your order for a month, BUT know the product you're ordering is sublime. One of the best Sabers on the market, definitely worth the wait. I give 3 stars simply because the quality was so phenomenal but the customer service was so abysmal.
Site was easy to navigate, loved the product showed up on time, in the time period they said it would.
Never got my chassies or saber parts becaus they don't e mail me back scam don't buy from this site at all they will rip you off your money big scam
This was my second order from Saberforge. Turn around time was very fast and the order was perfect! Saberforge is my go to saber dealer!
Answer: The estimated lead time for an order depends on what items are included in the order. Orders are subject to the longest lead time for the items ordered. For example, if you order an Eco saber (which has an estimated lead time of 2-4 weeks) and you also order an Apprentice saber in Warrior, Veteran, Veteran RGB, or Hero tier (estimated 12-15 weeks) on the same order the lead time would default to the longer time frame. Per our website Help page, because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping
Answer: Shipping rates are calculated at checkout and vary depending on factors such as the total weight and size of your package, which shipping method you select at checkout, and final shipping destination. Your grand total including shipping costs will be visible to you prior to submitting payment and finalizing your order.
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)