• SaiyanStuff

SaiyanStuff

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Overview

SaiyanStuff has a rating of 2.8 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. SaiyanStuff ranks 118th among Anime sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    8
  • Quality
    7
10
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How would you rate SaiyanStuff?
Top Positive Review

“This is awesome!”

Judelle A.
12/17/18

I bought several products from this store already and they've been sending me the most unexpected and awesome products. Lots of my friends kinda felt the same when they started buying stuffs from you guys. Good job!

Top Critical Review

“Contact and Processing”

Joe M.
4/19/21

I have tried using their "contact us" and it doesn't send my message to them. Every time I click submit it tells me that a field must be completed even though I have all the fields completed. Also, they state on their processing time that orders are sent to facility within 24 hours. Then after that it is mailed out within 3-5 business days. This isn't the case with my order. They have exceeded the limitation of their standards. I wouldn't recommend buying from this company. You have better luck contacting someone from Wish or the IRS.

Reviews (45)

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customer service (7)
Thumbnail of user joem1926
Tennessee
1 review
0 helpful votes
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April 19th, 2021

I have tried using their "contact us" and it doesn't send my message to them. Every time I click submit it tells me that a field must be completed even though I have all the fields completed.

Also, they state on their processing time that orders are sent to facility within 24 hours. Then after that it is mailed out within 3-5 business days. This isn't the case with my order. They have exceeded the limitation of their standards.

I wouldn't recommend buying from this company. You have better luck contacting someone from Wish or the IRS.

Tip for consumers:
Do not use this site. Check out Amazon or other legit sites that have actual numbers or customer services you can contact.

This company states shipping is within 5 business days but I still haven't received anything about my order after the initial lapse of time.

Products used:
A duvet with sheets and pillowcases.

Service
Value
Shipping
Returns
Quality
Thumbnail of user judellea
Philippines
5 reviews
0 helpful votes
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December 17th, 2018

I bought several products from this store already and they've been sending me the most unexpected and awesome products. Lots of my friends kinda felt the same when they started buying stuffs from you guys. Good job!

Thumbnail of user patricec22
Colorado
1 review
2 helpful votes
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October 31st, 2018

My mother in law and I spent around $300 last Christmas on gifts for my husband and never received all of our items even though we were billed for them. I've contacted them multiple times and only gat a response once and nothing has been done to resolve the issue.It has now Been almost a year. I will never order from them again

Thumbnail of user johne443
Philippines
5 reviews
2 helpful votes
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November 17th, 2018

I ordered this T-Shirt not a long time ago and it's a perfect fit! It was worth the wait and I didn't mind the delivery time because I was aware that it will take more than a week. The customer service was such a great help too! They helped me track my order and they kept me updated about the status of the delivery. 5 stars for that!

Thumbnail of user azaelu
Illinois
1 review
1 helpful vote
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February 9th, 2021

I ordered a phone case and it is horrible super bad quality do not recommend the phone case did not come as seen and it's not even good for protection awful experience do not recommend unless you are trying to waste your money

Tip for consumers:
Don’t go on this site unless if you have money to waste

Products used:
Phone case

Service
Value
Shipping
Returns
Quality
Thumbnail of user joet104
Texas
1 review
2 helpful votes
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February 14th, 2017

I provided photo evidence (Photos uploaded below) to "Saiyanstuff" of what I received and a screenshot of what I ordered. The colors are clearly different and there's even an elastic band on the top of them with a brand name. They said:

"
Dear___,

We understand your disappointment, however, we can not accept your request.

After investigating thoroughly your case and examining the elements you sent us, we are sorry to inform you that your claim has been denied.

You did receive the correct product and following our return policies, we only replace items if they are defective or damaged

Thank you for your understanding.
--

Sincerely,

Ben"

I waited 30 days for my order to arrive and I didn't even get the right product, nor any customer service whatsoever. Do not waste your money on this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joyj62
Philippines
6 reviews
3 helpful votes
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November 17th, 2018

I ordered a Dragon Ball shirt for my brother as his Birthday present. I saw that the delivery time is up to 30 days so ordered it 1 month in advance to be sure. The package arrived yesterday (bro's Birthday is in 2 weeks) and I must say, the quality of the shirt is really great! The design is unique, unlike any other Dragonball shirts that you can see across several websites, and the print looks very well done. I just know that my brother will LOVE it, thank you!

Also, kudos to their customer support for being patient with answering all my questions before and after making a purchase, it shows that they really care for their customers! I will be buying more soon (for myself lol)

Thumbnail of user marcor63
California
1 review
6 helpful votes
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November 9th, 2018

First of all, I NEVER received my items! This is just a scam to get you to pay for things that you will never get! Its been three months and i have not received a single item. I spent almost $100 and I never got anything. Disgraceful.

If i can give 0 stars i would!

I hope your website gets this and it stops others from buying from here!

Thumbnail of user cristalm5
Florida
1 review
3 helpful votes
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January 3rd, 2019

Products are definitely not worth the amount of money being charged, the quality wasn't good and products look nothing like advertised. I def see why they say no refunds because they would be out of business by then if there were. I learned my lesson

Thumbnail of user donnac411
Minnesota
1 review
0 helpful votes
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January 6th, 2019

I ordered a sweatshirt for a Christmas present on November 23,2018. I never received the item and it is now January 6,2019. I have requested a refund -- hopefully, this transaction will happen immediately!

Thumbnail of user genevieveg9
Texas
1 review
0 helpful votes
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May 28th, 2017

Being a first time customer is rare for me. Especially over seas. I ordered a 3D hoodie with eco shipping. I reside in tx. It took two weeks to arrive. The product had great detail and quality, it was purchased as a gift unfortunately they sent a size smaller. Their customer service rep Daisy was very kind and I really felt that they were apologetic for the mishap. They resolved the problem and I believe that kindness goes a long way. I will be a returning customer.

Thumbnail of user denised838
Florida
1 review
1 helpful vote
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June 18th, 2021

After waiting over 4 months for my order, I received it in a crushed box with parts broken. I sent pictures and they said I had to ship it back to China at my cost to get a new product! I told them it would be too costly to do this and now they're asking for video for more proof. I just want a refund at this point the pictures I sent should be proof enough to get my nearly $90 back!

Tip for consumers:
Don't use it!

Products used:
Final flash lamp

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianf1693
Canada
1 review
2 helpful votes
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September 12th, 2022

This company is really tricky. I bought stuff on there. They sent me a defective product. When I ask them to refund or send me the correct item I ordered, they claim that they have the right to change the item quality and refused to refund. Don't buy from them. Very tricky. And the quality of the item is very poor. Especially the clothing.

Tip for consumers:
Buy elsewhere

Products used:
Defective product. Throw away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aarono26
Ireland
1 review
0 helpful votes
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October 31st, 2018

The two training vests I bought were heavily pixelated and stretched jpgs, also the colour was nowhere near what was displayed on the site. Very poor quality product that arrived later than expected. 50 euro badly spent, I will never use them again!

Thumbnail of user laurag326
Virginia
1 review
0 helpful votes
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October 31st, 2018

I ordered a skin for my PS4 I paid $20. Was excited and paitent. October. 9.2018. Just received it in mail today November 15,2018.
I will report this website and make sure it gets taken down $#*!ing fraudulent $#*!s!

Thumbnail of user montenegroa
Philippines
2 reviews
0 helpful votes
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November 8th, 2018

Saiyan Stuff has custom made a TShirt for me, the finished product is very good. High quality and everything I requested was done nicely. I am also very happy they didn't get tired of my endless requests. The shirt material used is also very comfy. Five stars to them for accepting my custom request though the design is not at all related to DBZ.

Thumbnail of user laurenb86
North Carolina
1 review
0 helpful votes
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July 6th, 2017

I ordered a Future Trunks shirt from Saiyan Stuff and was very impressed with the fast, personal customer service! They let me know immediately when my order shipped and was pleasantly surprised with how quickly it arrived! As a lifelong DBZ fan, thank you for all that you do!

Thumbnail of user lalon
Texas
1 review
0 helpful votes
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February 26th, 2019

If youre buying from saiyanstuff be ready to wait at oeast a month for delivery! I ordered some cool stuff on january 24th and as of today i still dont know where my items are, no updates or anything!

Thumbnail of user danielo699
AE
1 review
0 helpful votes
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January 18th, 2021

I ordered 8th Dec. 20 and eventually got 18th Jan. 21 (over one month), the item doesn't match the website description and I still paid another delivery fee apart from the one paid to them. It is a complete waste of time and money!

Tip for consumers:
Buying there is a complete waste of money and time

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user krism81
Canada
1 review
0 helpful votes
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May 4th, 2018

I ordered a t shirt from Saiyan Stuff in December. Received my confirmation email then I received a tracking number 11 days later. I watched as the shirt bounced around from different ports in china with the online tracking number until March when it got stuck at Hangzhou centre where it still is to this day and now Saiyan Stuff is saying "sorry due to their policies you must report any problem with your order 60 days after your order has been shipped and there is nothing they can do" yet this little policy was not mentioned on their conformation email anywhere and the info is located under the facts tab on their website. I won't purchase anything from them again and I wouldn't recommend anyone purchase anything from them either. BEWARE!

Thumbnail of user jheaa
Philippines
4 reviews
0 helpful votes
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November 17th, 2018

I ordered 1 shirt and 1 hoodie, they arrived just fine though it took a while to arrive. The box is still in shape. Both I ordered were as described and thankfully the sizes I picked were a fit for me.

Before I ordered, I asked them which size would fit me as I am not sure with the sizes. I sent them my measurements and they recommended the sizes based on the measurements I gave them. Also, it is comfortable to wear not too tight for me. Thank you for helping me find my size!

Thumbnail of user victoriag118
Mississippi
1 review
0 helpful votes
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January 7th, 2019

I ordered the Raditz model. It looks great, like I really love it. Literally the only thing wrong is the stand that came with it doesn't fit with the model. No matter how hard I tried I couldn't get the feet to go into the notches of the stand, almost like it was the wrong one. Like it wasn't made for the model and got switched up with another one. Other than that, everything is great.

Thumbnail of user adamr134
Colorado
1 review
0 helpful votes
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March 19th, 2018

Great product, the team kept me informed on my order until arrival. Great service and people, Robert is the man. Thank you for all you do.
-Adam Romero

Thumbnail of user jeordym
Canada
1 review
1 helpful vote
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November 3rd, 2018

First I was given a $5 one and then a $10 one but unfortunately at the same time I was donating to kids with alopecia and I didn't get to spend them at all because I was running out of time to donate but it was very generous and I thank you

Thumbnail of user airar
Philippines
5 reviews
5 helpful votes
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February 18th, 2019

Very nice items! The delivery was fast and it came with no damage. I'm very satisfied with the service and the designs of the products are really cool! I will definitely order again.

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The best place to shop Dragon Ball Z inspired Clothing & Merchandise. Worldwide Shipping

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Thumbnail of user myunghoh1
Son G.

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