• The Salvation Army

The Salvation Army

Is this your business?
Write a Review

Overview

The Salvation Army has a rating of 2.0 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Salvation Army most frequently mention good condition problems. The Salvation Army ranks 139th among Charity sites.

  • Service
    33
  • Value
    25
  • Shipping
    16
  • Returns
    16
  • Quality
    25
Positive reviews (last 12 months): 9.1%
Positive
1
Neutral
0
Negative
10
13
See all photos
How would you rate The Salvation Army?
Top Positive Review

“Great customer service”

Jan F.
5/14/24

A few weeks ago I had an at home pickup from Salvation Army. Everything about the experience was great. Someone contacted me to notify me approximately when their representatives would arrive at my house. Their timing was perfect. Specifically I want to mention that Orlando and Tommy were great representatives of the SA. They both were friendly, helpful and professional. After arrival they wasted no time loading the multiple furniture items I was donating. They were personable, which made my experience enjoyable. Kuddos to Tommy and Orlando for a great job assisting me. I would not hesitate to donate to SA again. My only disappointment was that they could not accept my piano as a donation. 🙁 Thank you to Orlando and Tommy and The Salvation Army.

Top Critical Review

“Liars”

Myra P.
5/1/24

This lady claims she got dog bit by the dogs I had in my car when I was going through the line to get food but them dogs has never bit nobody and never will she didn't holler she didn't say anything I had a witness with me to prove that she never got bit if you get a dog bite you going to say something right there and then but I find out two weeks later they are full of crap and I don't like liars you're not going to wait 2 weeks to say something the person that was with me said they would testify against her for lying she's just trying to get money out of somebody that she's not going to get no money out of cuz that's not going to happen if she did got dog bite then she got it from somebody else's dogs all the churches and communities that I go to said they did not believe that she ever got dog bite by these babies here they'll bark at you but that's all they do if I could give them a zero at the Shorewood

Reviews (79)

Rating

Timeframe

Other

Reviews that mention popular keywords

salvation army (41)
Thumbnail of user paulas970
Georgia
1 review
0 helpful votes
  • Send Message
August 3rd, 2022

I made an appointment with them to pick up my furniture. I have a lot of perfect cherry wood furniture, I have a love seat that is in perfect condition, and I have a recliner in perfect condition. They came out and looked at my chest of drawers which was perfect, they pulled it out from the wall and on the back panel a quarter of an inch that faces the wall they said it looked a little rumpled so they wouldn't take it. I had a 100% cherry wood dining room table and a 100% cherry wood Hutch. Both were as near the Perfection as you could possibly get. And they turned it down.
Personally, I think they don't want to have to do the work taking it out of the house. I think they are lazy, they just want to make money off of people by selling weird clothes. They could have at least made a few hundred dollars on my Hutch $100 off my dining room table, they could have sold the love seat for $200 they could have made some money. Plus we really wanted to get this stuff to people that were in need people who were broken by life who needed a chance to get back on their feet. But instead, they tied us up for 3 weeks and we're on a moving schedule cuz the house is selling, and then they turn down everything we had. I will never ever give them another Cent or another item to help them out. They should have just told me on the phone your items have to be Beyond perfection but even on the back of an item it has to be perfect. This is a sinful. They are the "Salvation Army" they get "used" items. It's more of a mission than it is an organization. But they seem to have forgotten that. I know there are poor people out there that would love to have this furniture and now I have to throw it in the trash. I originally spent almost $2,000 on this Hutch. But it wasn't good enough for the "Salvation Army." I will tell everyone not to bother with them. They are ridiculous.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

The Salvation Army in the United States of America.

How do I know I can trust these reviews about The Salvation Army?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Salvation Army?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business