Deal worked out fine it was good experience dealing with Salvex.
If you do your due diligence on the deals it will be worth it
They are very professional. The trader was a consistent communicator. I appreciate that. I have worked with Salvex on many projects
Thank you for your feedback, Camila. Hope to hear from you soon.
I recently bought a used forklift to use for my business. They advertised the product as is and I got it for a fraction of retail cost so I will be looking to do business with Salvex in the future.
Hello Kevin,
We are happy to hear you had a good experience with Salvex in regards to the forklift. We look forward to your business in the near future.
Through out the process the trader at Salvex in charge of the product stayed in touch and answered questions when I called. If I need to buy more equipment in the future I will go through them.
Chris, we are happy to hear you had a good experience with Salvex. We look forward to your business in the future.
We paid Salvex shortly after the purchase. After the payment, we were unable to get anyone to return our calls or emails from Salvex. It took approximately 6 months for us to get Salvex to pay the vendor for the parts we had paid for, only after our attorney contacted them.
I will not do more business with Salvex ever again.
This issue was investigated and resolved. Thank you for your patience.
Our company had a very bad experience with Salvex. They ripped us off with misleading information so we left unfavorable reviews and our experience on several sites a couple years ago. Within the past week the CEO of Salvex left us retaliation reviews nearly 2 years later after the incident we assume after seeing the reviews we left him. The problem with the CEO is that he had nothing to do with the incident. He could have called us personally to make things better or right but instead retaliated. This goes to say a lot about this company. We made the mistake not to look Salvex Inc up prior to doing business with them as they have some of the worst ratings we have seen by a business and have had a F by the better business bureau. We have 100 percent ratings on ebay, amazon, yelp, google my business, google plus and facebook until CEO of Salvex decided to retaliate. This is our experience with Salvex Inc.
This issue was investigated and resolved. Thank you for your patience.
I wasted a lot of time and a few hundred dollars dealing with Salvex. They listed items and invoiced me for them (US$100,000). Fortunately, I made a few checks before making payment, only to find that the items weren't actually for sale!
Beware, you could lose a very large sum of money dealing with Salvex!
This issue was investigated and resolved. Thank you for your patience.
Do not deal with them. They will take your money and leave you hanging. If you are new then they will tell you that they do 1000 of transactions and 1 or 2 can go sour or they will tell you that those bad review is made by the people who do not know how to do business. I heard all those line. But after put my money in they didn't give my product. All of a sudden every stop responding me. The accounting Lady is very rude. Before taking the money all of them pick my phone first time I called. But After take the money, all of a sudden she was too busy to talk. FYI i think all the good review made them to deiute the bad reviews. Also later on they offer my credit on my account which I don't want.
This issue was investigated and resolved. Thank you for your patience.
I purchased a lot from them and after saying they had reached out to the owner to several times, they finally said they had to cancel the transaction with no response from the owner. I requested a refund and they said a refund would come. Like everyone else, no money has been sent. If you too have been scammed please alert the Houston office of the FBI and then file a complaint with their Internet Crimes Division.
1) Contact the Houston FBI office to register the complaint: *******000
2) File the complaint with their internet crimes division: https://www.ic3.gov/default.aspx
I believe that Salvex is now just committing wire fraud. The FBI will launch an investigation based on both the number of complaints and dollar value so your assistance in bringing these guys to justice is appreciated.
This issue was investigated and resolved. Thank you for your patience.
After several reviews we have gotten our refunds back. Problem resolved, in my opinion it took longer and extreme measures but it happened.
Thanks for your review, glad we were able to clarify that the refund had already been sent to your company within our 30 day refund policy. While Salvex encourages our buyers to arrange for inspections and conduct their own due diligence, sometimes shortages happen. In such cases Salvex will make sure to adjust the price to reflect the quantity purchased. We look forward to assisting you to identify recovered assets for your company's needs on our global marketplace.
This company effectively owes us $3,600.00. Terrible service, an drawn out email with them basically ignoring our request for a refund or blatantly lying. I do not recommend, if I could I would provide a negative star review!
Salvex is stealing your money with new modern fashion, they focus on collecting money only, trust reading zero
We value our customers' experiences and are always ready to address any concerns. However, your anonymous review lacks detail, making it difficult for us to verify its authenticity and respond effectively. For a more constructive resolution, we encourage you to contact us directly at sales@salvex.com so that we can address your concerns.
IN DECEMBER 2015 I BOUGHT TWO CHILLERS FOR $10,000 USD, AFTER TWO WEEKS AND EXTRA $5,000 IN FREIGHT AND EXPENSES I LEARN THAT BOTH CHILLERS ARE SCRAP AND NEVER WORKED, SINCE THEN I'M TRYING TO SOLVE THIS WITH SALVEX, INCLUDING JOSE GARCIA, ANA THE ACCOUTING AND CHARLIE THE CEO WITHOUT ANY SUCCESS TO GET MY MONEY BACK!
FOR SURE I WILL BRING THEM TO THE SMALL COURT CLAIMS
This issue was investigated and resolved. Thank you for your patience.
After posting a very clear review that SALVEX is stealing our company money and will never respond, SALVEX reacts on our review that they solved the issue?! THEY NEVER TOOK CONTACT WITH OUR COMPANY AND REFUSE YO HAVE ANY CONTACT AT OUR CALLS OR EMAILS.
THIS CHEATING COMPANY HAS TO BE ABANDONED FROM THE INTERNET
PLEASE DO NOT SEND ANY MONEY TO THIS CRIMINAL ORGANISATION
This case was investigated and the issue was resolved.
In the ordering fase they call you daily very friendly very helpful!
Once you received their invoice for pre payment they call you more than 3 times a day for the payment.
Once you have paid and their seller cannot deliver, and cancelling the delivery they do not answer your calls, emails or you get misty answers.
For weeks they promise you to pay back. Even they check your bank number and make a speed booking blalblablabla. At the end you don not get your money back and the head office in Houston does not respond. They simply take your money. Please do not send any money to this fraudulent company!
The team was very professional, they helped me me with logistics and it all went smoothly. Will work with them again.
Thank you for your feedback, Marcus. Hope to hear from you soon.
We purchased couple Items from them and they never shipped us the items and we already paid them. Don't trust these people. Never pick up there phones if you call
This issue was investigated and resolved. Thank you for your patience.
More than once I purchased equipment with Salvex and the deal is always good. The Salvex team always helps and answers all my questions. Great company to work with.
George, thank you for your feedback. We hope to hear from you soon.
We recently bought a crawler crane and we were surprised at how fast and easy the process was. The crane matched what was on the website and arrangements came at no hassle. Will use site again.
Hello Mark,
We here are Salvex are delighted that your purchase went well. We hope the item met your expectations and were provided with the best service. Looking forward to your business in the future.
Great company. They are professional and my deals always goes as expected. I recommend their services.
Samuel, thank you for sharing your experience. Hope to hear from you soon.
I actually sale material all over the world and I decided the post material on salvex site
Hey if truly given us the Run around
They sold our material To a guy and he wire transfer them $6500 they negotiated with us to $3500 we still haven't received our money therefore the client has not received his goods
And we can't get Southwicks to technical folks this is called wire fraud this is not small claims court stuff we won't settle in small claims court we are going to the FBI the state of Texas and the police department
Wish us luck
Stay away from them
Sincerely WWRs Inc
This issue was investigated and resolved. Thank you for your patience.
My company bid on a lot and won the bid. We wired the money to Salvex but found out that the lot we had won was not available. We spoke to the owner of the lot and he said it hadn't been available for some time and that he had told Salvex it was not available and they continued to allow people to bid on it. Salvex admitted that there was an error and told us they would refund our money. We called for 6 months and were told each time that our money was on the way. Since it appeared they were not going to return our money we went after them in small claims court. We filed for the money owed plus court costs. A few weeks after doing this their lawyer contacted us and sent us what they owed. Plus court costs.As long as they owe you less then 10,000 you can file in small claims. If you don't know how go to the Harris county clerk of courts site or call them they will walk you through the process. The cost is just $119. Salvex will be forced to pay or the CEO himself will have to go to court. They are not allowed to send a lawyer to small claims court to represent them.
This issue was investigated and resolved. Thank you for your patience.
Answer: Nicole, thank you for your question. We are a legit company. If you would like to know more about our history and our work, please visit www.aboutsalvex.com.
Answer: Hi Kimberly, thank you for your question. Is very easy to get a hold of our customer service. You just need to talk to our staff and they will assist with anything you need.
Answer: Thank you for your feedback, Paulo. Hope to hear from you soon.
SALVEX has a rating of 1.9 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. SALVEX ranks 520th among Marketplace sites.
Thank you for sharing your feedback, Dharmik.