Overview
SatellitePhoneStore.com has a rating of 4.6 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 183rd among Telephone sites.
Instant Feedback
The company is a total fraud. Buy from competitors instead.
They tricked me into buying a device from them claiming it has an extra accessory never included in the package. Then sent me the dated device instead of new one and refused to send me warranty certificate despite my multiple requests.
Refused to cancel the order as well despite I have complete proof of cheating by their sales team.
Also they advertise false BGAN Flex pricing tiers for years. I thought it was a mistake a few years ago when started renting with them (never again after the fraud mentioned above!) and asked them to correct it on the website. They «agreed» by never corrected it.
I was thinking of getting a sat phone for some time. I had many questions and all were answered through the chat on your site. The deal was great as well. The phone included a faraday bag and hard travel case.
We travel to some remote places and ride adventure motorcycles deep in to the backcountry where there is no cell service. This will provide a level of security I have been looking for.
Phone assistance was part of my decision process. The ease of placing my order over the internet was simple. The product arrived with all the accessories. I was pleased and surprised that the SIMS card was installed along with the battery which I charged-up. I have yet to set-up the phone but will do soon.
Thank you, Chris
I was impressed with the compact useful packaging, I may have over bought service for a backup device, time will tell, though. I've not delved into use, yet.
Just days after I ordered on RAV Real American Voice they state you get a solar charge pack and bugout bag which I didn't receive. I am hoping to get these items as part of my order without cancelling, returning my sat phones and then reordering..
I'm am a multiple return customer and satisfied with customer service & equipment rental.
Started using for Boy Scouts so we could have emergency phones in backcountry and continue to use on camping trips out west into the backcountry fir personal use.
A little confusing on plan details. Had call that helped choose best plan. Was told by one employee that phones would be ready to go upon arrival. They were not. Note in box said call for activation, left message, still waiting for activation help.
I have been looking at this site for a few days trying to figure out what phone and plan would work for my lifestyle.
Hopefully I have found exactly what I need but I will know as soon as I use it abroad.
There was a mistake with me order because of a misunderstanding, Callie got a hold of me and helped me through it. I ended up returning the product i initially bought and she helped me get a unit better suited to my needs. Both her and Barry took exceptional care of me and they both went out of their way to get me taken care of. I thank you both
Very helpful phone customer service. However, the phone arrived a day later than promised, even though I paid an exorbitant shipping price. The phone, case and accessories were filthy, which is totally unacceptable during covid 19. When I called to ask if your products were cleaned before rental, a rather unpleasant man said the usually were, but because of the hurricanes they weee being shipped out sometimes without being cleaned. The phone worked fine. When I tried to place the phone into the fedex package to return it, the package was half the size of the phone, so, in stead of safely ( covid wise) being able to place it in a fedex drop box, I had to drive 30 miles to the nearest fedex store.
The day before I was to send the phone back in, I received an email asking if I wanted to buy it. Because of the aforementioned experience with your company, I declined.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we specialize in include satellite phones, satellite internet hub spots, maritime data terminals, fixed and mobile land terminals and service plans customized for each customer to receive the best value for the lowest cost.
- Visit Website
- Sarasota, FL, United States
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members