Overview
SatellitePhoneStore.com has a rating of 4.6 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 183rd among Telephone sites.
Instant Feedback
Someone called me back to correct some needed info answered my questions and helped me make a better decision on what I needed, all within min after I bought.
Great service and fast turnaround. They spent the time discuss docking and antenna options for my boat in order to arrive at the best possible solution. Great job!
We needed cell service for one week for a hunting trip. I explained this to the sales person but somehow we ended up with a 12 month commitment.
With the early termination fee I paid over $400 for a service that didn't even work.
Do yourself a favor and go elswhere...
Thank you. I bought a satellite phone from you around October 2021 and also purchased 2 yrs of service. I have only used it 2 or 3 times. Come October, will you be able to remind me to buy more service and do my unused minutes continue to roll over? Thanks. Stan Armbruster.
Very bad customer service. Very difficult to get any support, or reply by emails. No answer for emails...
Thank you for the prompt, professional and top-notch service. My satellite phone works as expected. The Satellite Store has provided immediate assistance every time I call or chat. Thank you!
Couldn't have been More helpful in answering questions about my needs and more easy to deal with. Product arrived sooner than I expected, however a shipping notification would have been the cherry on top so I could assure I was onsite for UPS delivery. It happened that I was so all was good, but wasn't aware of its arrival until UPS drove up. I am out in mountainous region so to have my new 9575 as a no fail way to keep in touch was just what my kids wanted out of me!
Couldn't be more satisfied with the product, and support behind it! Nicole was Superb :)
I was very pleased with the prompt response to my order. Got good and useful info on the unit. Received it promptly. Easy to follow You Tube video was a great help. Very pleased with the entire process.
Very easy to order on the website. I was contacted by customer service just to make sure I had ordered everything I needed. They were very helpful in pointing out a number of options that I hadn't thought of that really enhanced the first time buying experience. Everything worked perfectly and arrived very quickly. It couldn't have been easier.
Shopping was super easy - I got a quote from Tyler via the live chat box in seconds. Quote had a quick link to make my purchase fast and easy. I got an email with the order agreement in an hour. Shipping was quick and instructions are easy to follow.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we specialize in include satellite phones, satellite internet hub spots, maritime data terminals, fixed and mobile land terminals and service plans customized for each customer to receive the best value for the lowest cost.
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- Sarasota, FL, United States
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members