SatellitePhoneStore.com has a rating of 4.6 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 183rd among Telephone sites.
A few minutes after I placed the online order, I received a call to verify my purchase and ensure everything I ordered was compatible. Friendly helpful staff.
Easy ordering. Appreciated the confirmation call after i placed my order. Everything showed up and setup was easy
It was a little frustrating to have to be vetted in order to purchase the faraday phone bag, but you must have a good reason to delay sales. So I went along with it. It was actually nice to have someone call me personally to help me with the time problem we had since we were planning on moving from our vacation house to our permanent home. The faraday bag arrived on Nov 14th as promised, but it cost extra to get it in 3 days. However, the preshipping time took too long in my opinion. I will still do business with this company in the future if we need something else. Maybe you can streamline your pre-shipping processing time in the near future. We do like the quality of your product. Thanks.
I contacted their customer support asking for help in setting up my phone. The directions in the device's manual is confusing. I needed help in how to set up voice mail and how to simply dial my phone. I called 3 times and got 3 different answers. The calls were cordial and I eventually figured it out. I would have liked to see a step by step set up guide that makes sense.
I ordered this bag to protect my bivy stick. I plan on ordering another one for my phone. My experience with Satellite Phone Store has been fantastic. Quality pricing and products with knowledgeable snd professional staff.
My only issue is with UPS, they don't handle very well, instead of putting the package on the porch,, they set by the gate and drive off. The USPS, Fed-Ex, Amazon, all deliver to the house and put on the porch
Customer Service was amazing! I have been looking at a satellite phone for several years. I feel secure having this form of communication for travel and disasters.
You insistet that since it is an International order you want payment ehead!
THERE IS NOTHING MORE REDICULOUSE
I am shure this phone are made in china they must cost you a redicoulous sul like 15-20$ each that with the first payment that I made 232$ is well coeredi
If I don't carri on paying you can disconect the line!
So what's all the fuss?
Easy to shop and order, and simple. Great products to choose from that are top quality, good looking in their design and function.
Though the validation process for payment required and extra step …in this day of identity theft it was worth it and I so appreciated their integrity and follow through in this manner
Thank you for the excellent service that you provided. After purchasing a two phone bundle, we were contacted shortly after even really late at night. The experience felt personal and it seemed as though they really cared about the product we just purchased, and how it would help with our family. Thank you very much, I would recommend your store to anyone.
As the title stated, as advertised, nicely pre-activated and ready to go - with excellent packaging! You can tell that QA was in full effect when packaging this device. All individual accessories were enclosed with package slips and all packaging was wrapped in plastic with pre-labeled stickers with your new number and the number to your local "SatellitePhoneStore.com" shop. I highly recommend this product! You can tell the company adds tons of TLC to their products with your safety in mind. (Side note: I even received the area code that I preferred - Although,)the number emailed to me was different from the number I was assigned. Nevertheless, I did receive the desired area code I requested.)
I found the satellite phone store online. Did some research and decided to get a satellite phone, the lady who i talk to was very polite and very helpful. I've had a couple of questions since I purchased the phone and they have always answered my question promptly and professionally. I'm very satisfied with their service and will recommend them to anybody who asked me or tells me that they're interested in getting a satellite phone. Thank you.
Well there was a deal on the website that I definitely and thankfully took advantage of. Thank god my phone was delivered in just a few days, and although they are just supposed to work outside, mine even sort of works in my trailer sometimes, lol. I had a few issues along the way, getting and setting up the phone, but the customer service exceeded my expectations and helped me get it all right. So far I highly recommend the Satellite Phone Store and hope to work for them for the foreseeable future. Thank you so much for all you did, I really appreciate this now. Best of luck.
I first heard about satellite phones from Mike Adams aka "the health ranger." I have been putting this purchase off for a couple of years and after what happened in Maui decided to pull the trigger. I called and spoke with Alvin who was very professional. He patiently went over the phone options and costs and answered all my questions. He convinced me I could obtain these phones within my budget. It was the best investment I have made in a while! I have a strong feeling that these phones will not only help me and my husband, but our neighbors as well!
I was thinking of getting a sat phone for some time. I had many questions and all were answered through the chat on your site. The deal was great as well. The phone included a faraday bag and hard travel case.
We travel to some remote places and ride adventure motorcycles deep in to the backcountry where there is no cell service. This will provide a level of security I have been looking for.