SatellitePhoneStore.com
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SatellitePhoneStore.com

Overview

SatellitePhoneStore.com has a rating of 4.6 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 183rd among Telephone sites.

service
8
value
8
shipping
6
returns
4
quality
7

Instant Feedback

2,414 reviews
How would you rate SatellitePhoneStore.com?
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Texas
1 review
0 helpful votes
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Fast Shipping and Great Customer Service!
December 23, 2024

A few minutes after I placed the online order, I received a call to verify my purchase and ensure everything I ordered was compatible. Friendly helpful staff.

Date of experience: December 23, 2024
Georgia
1 review
0 helpful votes
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Easy ordering
January 8, 2025

Easy ordering. Appreciated the confirmation call after i placed my order. Everything showed up and setup was easy

Date of experience: January 8, 2025
Utah
1 review
0 helpful votes
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Great product - shipping is frustrating
November 16, 2024

It was a little frustrating to have to be vetted in order to purchase the faraday phone bag, but you must have a good reason to delay sales. So I went along with it. It was actually nice to have someone call me personally to help me with the time problem we had since we were planning on moving from our vacation house to our permanent home. The faraday bag arrived on Nov 14th as promised, but it cost extra to get it in 3 days. However, the preshipping time took too long in my opinion. I will still do business with this company in the future if we need something else. Maybe you can streamline your pre-shipping processing time in the near future. We do like the quality of your product. Thanks.

Date of experience: November 16, 2024
California
2 reviews
0 helpful votes
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Satellite Phone Store support
October 17, 2024

I contacted their customer support asking for help in setting up my phone. The directions in the device's manual is confusing. I needed help in how to set up voice mail and how to simply dial my phone. I called 3 times and got 3 different answers. The calls were cordial and I eventually figured it out. I would have liked to see a step by step set up guide that makes sense.

Date of experience: October 17, 2024
Missouri
1 review
0 helpful votes
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Mobile Faraday bag
October 7, 2024

I ordered this bag to protect my bivy stick. I plan on ordering another one for my phone. My experience with Satellite Phone Store has been fantastic. Quality pricing and products with knowledgeable snd professional staff.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
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Received my faraday bags
October 8, 2024

My only issue is with UPS, they don't handle very well, instead of putting the package on the porch,, they set by the gate and drive off. The USPS, Fed-Ex, Amazon, all deliver to the house and put on the porch

Date of experience: October 8, 2024
Idaho
1 review
0 helpful votes
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Thumbs Up!
September 26, 2024

Customer Service was amazing! I have been looking at a satellite phone for several years. I feel secure having this form of communication for travel and disasters.

Date of experience: September 26, 2024
Pennsylvania
1 review
0 helpful votes
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Received
October 7, 2024

Very well. Customer service was able to adjust the original order to one that would work in other countries.

Date of experience: October 7, 2024
Hawaii
1 review
0 helpful votes
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MY ORDER WAS CANCELLED BY YOU!
October 5, 2024

You insistet that since it is an International order you want payment ehead!
THERE IS NOTHING MORE REDICULOUSE
I am shure this phone are made in china they must cost you a redicoulous sul like 15-20$ each that with the first payment that I made 232$ is well coeredi
If I don't carri on paying you can disconect the line!
So what's all the fuss?

Date of experience: October 5, 2024
Kansas
1 review
0 helpful votes
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Great products, great service.
September 29, 2024

Easy to shop and order, and simple. Great products to choose from that are top quality, good looking in their design and function.

Date of experience: September 29, 2024
Montana
0 reviews
0 helpful votes
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Keith
October 16, 2024

Good service, the tech folks were very friendly and helpful

Date of experience: October 16, 2024
New Hampshire
1 review
0 helpful votes
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Great customer service and follow theough
August 20, 2024

Though the validation process for payment required and extra step …in this day of identity theft it was worth it and I so appreciated their integrity and follow through in this manner

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
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Excellence
June 2, 2024

Thank you for the excellent service that you provided. After purchasing a two phone bundle, we were contacted shortly after even really late at night. The experience felt personal and it seemed as though they really cared about the product we just purchased, and how it would help with our family. Thank you very much, I would recommend your store to anyone.

Date of experience: June 2, 2024
California
1 review
0 helpful votes
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As the title stated, as advertised, nicely pre-activated and ready to go - with excellent packaging! You can tell that QA was in full effect when packaging this device. All individual accessories were enclosed with package slips and all packaging was wrapped in plastic with pre-labeled stickers with your new number and the number to your local "SatellitePhoneStore.com" shop. I highly recommend this product! You can tell the company adds tons of TLC to their products with your safety in mind. (Side note: I even received the area code that I preferred - Although,)the number emailed to me was different from the number I was assigned. Nevertheless, I did receive the desired area code I requested.)

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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New phone
August 19, 2024

So far a good purchase experience.
From the initial purchase conversation to the final all my concerns were met.

Date of experience: August 19, 2024
Washington
1 review
0 helpful votes
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Phone purchase
May 15, 2024

I found the satellite phone store online. Did some research and decided to get a satellite phone, the lady who i talk to was very polite and very helpful. I've had a couple of questions since I purchased the phone and they have always answered my question promptly and professionally. I'm very satisfied with their service and will recommend them to anybody who asked me or tells me that they're interested in getting a satellite phone. Thank you.

Date of experience: May 15, 2024
Ukraine
1 review
0 helpful votes
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Well there was a deal on the website that I definitely and thankfully took advantage of. Thank god my phone was delivered in just a few days, and although they are just supposed to work outside, mine even sort of works in my trailer sometimes, lol. I had a few issues along the way, getting and setting up the phone, but the customer service exceeded my expectations and helped me get it all right. So far I highly recommend the Satellite Phone Store and hope to work for them for the foreseeable future. Thank you so much for all you did, I really appreciate this now. Best of luck.

Date of experience: March 14, 2024
Ohio
1 review
0 helpful votes
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A very satisfied satellite phone purchaser!
February 21, 2024

I first heard about satellite phones from Mike Adams aka "the health ranger." I have been putting this purchase off for a couple of years and after what happened in Maui decided to pull the trigger. I called and spoke with Alvin who was very professional. He patiently went over the phone options and costs and answered all my questions. He convinced me I could obtain these phones within my budget. It was the best investment I have made in a while! I have a strong feeling that these phones will not only help me and my husband, but our neighbors as well!

Date of experience: February 21, 2024
Washington
1 review
0 helpful votes
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Back pack
August 25, 2024

Fast and reliable arrived well packaged with no damage

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
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Great customer service
January 23, 2024

I was thinking of getting a sat phone for some time. I had many questions and all were answered through the chat on your site. The deal was great as well. The phone included a faraday bag and hard travel case.
We travel to some remote places and ride adventure motorcycles deep in to the backcountry where there is no cell service. This will provide a level of security I have been looking for.

Date of experience: January 23, 2024