• Save Dollar Stores

Save Dollar Stores

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Overview

Save Dollar Stores has a rating of 3.9 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping, and customer service. Save Dollar Stores ranks 23rd among Discount Shopping sites.

  • Service
    19
  • Value
    2
  • Shipping
    96
  • Returns
    1
  • Quality
    3

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 90.9%
Positive
10
Neutral
0
Negative
1

Instant Feedback

780 reviews

2
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How would you rate Save Dollar Stores?
Top Positive Review

“Good return”

Carol N.
6/30/24

Second order they sent wrong color and were quick to reply with a return label, and refunded when they got the product back. My first order was correct and good in every way.

Top Critical Review

“No Customer Service”

Marilyn R.
5/25/23

The prices were great and my items arrived in perfect condition on time. I was not sure this would happen because I never received an invoice or tracking information for delivery. I called and emailed customer service several times and got no response. I was beginning to feel like this was not a legitimate company when my package arrived. My suggestion to them is to respond to customers and send initial invoices.

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) great prices (8) first time (9) order (58)
Thumbnail of user vickiw155
2 reviews
1 helpful vote
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April 23rd, 2020
Verified purchase

The Tigard store on 99 was the most trashy $k store I have ever been in. And the staff was lazy and apathetic.
In Beaverton the staff was most courteous and helpful. I will avoid the
Tigard store and drive the extra 20 minutes to shop in
Beaverton any day!

Thumbnail of user kirkb203
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I couldn't find a sketchbook online. The book was out of stock everywhere on Amazon and eBay retailers doubled the price of this single sketchbook. I found the book on Save Dollar Stores, and Save Dollar Store confirmed by email that the book was available as a last copy, and my order and delivery couldn't have gone smoother.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user jeanettel33
2 reviews
4 helpful votes
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August 5th, 2018
Verified purchase

I placed my order on 7/12 and it was cancelled on 7/18.
I DID receive a refund, but no email with an explanation for the cancellation. Save Dollar Stores needs to better maintain their inventory.

Thumbnail of user valerieh122
1 review
4 helpful votes
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August 7th, 2018
Verified purchase

Super fast shipping, no complaints. Easy shopping experience. A+++++++++++++++++*+++++++++*+ I really prefer not to have to leave a review 100 words long though.

Thumbnail of user johna2824
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Delivery window for free delivery is longer than most other retailers but if you're patient and plan ahead, I got my items by end of the stated processing/delivery window (10 business days).

Shipping
Thumbnail of user hollyd368
2 reviews
0 helpful votes
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July 18th, 2023
Verified purchase
• Updated review

Large variety of products from Dollar Tree. I was looking for one skein of yarn in a particular color and amazingly enough, found it here! I didn't even know they had yarn. Pleasantly surprised!

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave a review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Hard to tell when you've entered something, such a...
August 2nd, 2023
Verified site experience
• Previous review

Hard to tell when you've entered something, such a when you click on Paypal, nothing happens, so you don't know to just click "Order"

Reason I chose this business:

Had the yarn and color I was looking for

Reason I chose this product:

Missing this one color from something I want to make

Thumbnail of user kathyn94
1 review
2 helpful votes
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July 19th, 2018
Verified purchase

Had never heard of this on-line store, so I took a chance and placed an order. The experience was wonderful. My item was shipped out quickly and was perfect! Nice job!

Thumbnail of user tracys724
2 reviews
0 helpful votes
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June 14th, 2021
Verified purchase
• Updated review

Great store this is my second order from them. Very happy with the items I ordered and they were shipped pretty quick. And decent prices and free shipping are the best!

Shipping
First time shopping prices are decent and free shipping...
March 16th, 2021
Verified site experience
• Previous review

First time shopping prices are decent and free shipping is even better

Reason I chose this business:

Item I wanted showed up cheapest here during a Google search

Reason I chose this product:

Wanted the item and was sold out at other places

Thumbnail of user martyb206
3 reviews
0 helpful votes
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February 28th, 2021
Verified purchase
• Updated review

I've ordered quite a few stamp sets and dies at this site, no shipping fees or tax. WIN WIN! The ship time is fine for the value I get. Wish the website was a little faster for browsing though.

Shipping
Great value
January 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Prices and free delivery

Thumbnail of user sharons1641
1 review
0 helpful votes
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March 21st, 2021
Verified purchase
• Updated review

Ordered a crafting die. The price was cheaper than anyplace else. Web pages are rather slow to load. Delivery was as they had promised.
I would order from this site again.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you for your recent purchase. And thank you for taking the time to share your feedback with us.
It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!
Regards
Customer Service

Check out is quick and easy
March 3rd, 2021
Verified site experience
• Previous review

Check out is quick and easy. Sometimes the shopping pages are rather slow to load.

Reason I chose this business:

Best price for item I wanted to buy.

Reason I chose this product:

Need for my card making hobby

Thumbnail of user williamt1712
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Website has a vast number of products from which to choose and is easily accessed and user friendly. We are completely satisfied with product ordered and time frame from ordering to receipt.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user ligiam3
1 review
1 helpful vote
  • Send Message
July 30th, 2018
Verified purchase

Great price and the product was exactly what I was looking for, could not find in any near by stores. The shipping was also very fast and efficient. Will come back soon!

Thumbnail of user michellea241
1 review
4 helpful votes
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July 18th, 2018
Verified purchase

Found a great price with free shipping on something I use regularly and I was amazed at how quickly I received my order! I will be shopping with Savedollarstores again! Thank you!

Thumbnail of user alainaj8
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Great site, easy checkout, shipping time was a little longer than I expected but I didn't mind. It was nice knowing I was ordering from a conservative retailer as opposed to liberal Amazon

Reason I chose this business:

Need to get rid of Amazon... wanted conservative site

Service
Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user maryw595
1 review
2 helpful votes
  • Send Message
January 18th, 2019

I have order product from Save Dollar Stores. Product received me within time. I am happy with this product, that product worked great in everything absolutely. And service also they have given best.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service

Thumbnail of user colleenc106
1 review
0 helpful votes
  • Send Message
January 1st, 2019
Verified purchase

I accidentally ordered a wrong item. I contacted them and they quickly refund my money so I could order the correct item. I read some poor reviews but I did not have any issues with them.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service

Thumbnail of user martyb206
3 reviews
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

I'm a card maker and have placed many orders with SaveDollar. You have to do a price comparison but need to take into account that it ships for free and no tax.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Great value
January 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Prices and free delivery

Thumbnail of user bethn267
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

I searched for the best pricing on the items I ordered. I found them at Save Dollar Store. I appreciate the prices and the delivery which was very prompt.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user lourdesl9
1 review
3 helpful votes
  • Send Message
July 24th, 2018
Verified purchase

I called and left a, message, also emailed and left a message through the contact page. Never heard from the site. I never received my order. No customer service and terrible experience.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
We have already replied to you on 5/30,2018 responding to your your email as under;

“US Postal Service has reported that they delivered the order on MAY 19,2018 at “Delivered, In/At Mailbox”
We respectfully request that you please check with all other residents at the address and with the carrier.
Meanwhile please do not hesitate to contact us if we may assist in any way.

Thanks
Customer Service”

However we did not hear anything from your side thereafter.
Most respectfully we asked that you file a complaint with the US Postal inspector service:

https://postalinspectors.uspis.gov/contactUs/filecomplaint.aspx

Kindly send us the complaint acknowledge so that we may process the replacement process.
We look forward to being of service to you.
Thanks
Customer Service

Thumbnail of user ls539
1 review
0 helpful votes
  • Send Message
April 2nd, 2021
Verified purchase

My order was received promptly. I really enjoy my ColorSparx watercolor powders and will be ordering again from Save Dollar Store in the future. I only wish they had a physical store in my location!

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thanks so much for choosing to shop with us. This review made our day!
What a lovely review.
We're so pleased you chose to shop with us.
We also hope to have a store set up in future.
Thanks for sharing your experience with us.

Regards
Customer Service
Savedollarstores

Thumbnail of user lynnw172
1 review
7 helpful votes
  • Send Message
April 10th, 2019

https://www.scamadviser.com/check-website/savedollarstores.com

https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/about-bureau-consumer-protection

Thumbnail of user sherylt38
1 review
0 helpful votes
  • Send Message
June 12th, 2020

This is very much one of the worst places to buy from. They have an eBay store. https://www.ebay.com/usr/savedollarstores
I purchased a "Cricut Maker Washable Fabric Pen 1.0 for fabric craft 1 piece" from them on April 16,2020, expecting delivery between April 21 and April 23. On April 20,2020, I messaged them because there was no sign of them shipping. They gave a pathetic message of how they were have difficulties due to COVID-19. I messaged back and told them to just refund and cancel the order. They responded by creating a tracking number on April 21 and saying to give it a couple more days. I once again responded that I did not want it and to not send it and cancel the order. They keep replying with give it a couple more days and more pathetic whining about COVID causing them to only have a "skeleton infrastructure". Yesterday, April 24, I opened a case against them with eBay. They respopnded that it has shipped and supplied the same tracking number. This tracking number still shows NO MOVEMENT. Just shows it was created. I called USPS today. They said they are waiting for these idiots to give them the package to ship. USPS doesn't even have the package yet! After four days of a tracking number being created. EBay insists I give the seller time to work this out. I will, but I am warning everyone. Stay away from these people. They scam and lie. They are doing everything they can to keep your money even if they don't deliver the product. Stay away. I will repost this message on all social media platforms every single day until I receive a refund. This company is DISHONEST

Thumbnail of user tracys724
2 reviews
0 helpful votes
  • Send Message
March 30th, 2021
Verified purchase
• Updated review

First time shopping prices are decent and free shipping is even better. Glad I found this place I will be back to shop again. Thank you

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

First time shopping prices are decent and free shipping...
March 16th, 2021
Verified site experience
• Previous review

First time shopping prices are decent and free shipping is even better

Reason I chose this business:

Item I wanted showed up cheapest here during a Google search

Reason I chose this product:

Wanted the item and was sold out at other places

Thumbnail of user jb1839
1 review
0 helpful votes
  • Send Message
January 9th, 2021

I made the purchase but it has never been shipped to me. The customer service line doesn't work at all, it's a fraud business.

Thumbnail of user lindal2421
6 reviews
4 helpful votes
  • Send Message
October 17th, 2021

They saved me a lot of money on delivery, but I would prefer better support guys.
By the way, the website looks great and easy to understand.

Service
Value
Shipping
Returns
Quality

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From the business

SaveDollarStores is an industry growing retailer offering more than 15,000 arts, crafts, hobbies, home decor, holiday, seasonal products and office supplies at very reasonable prices and shipping is always free.

Vision Statement:
To deliver best in class reliability, quality & value in the eCommerce world.

Mission Statement:
Be the Leader in Value, Quality & Reliability to the people whose lives we touch.

Promoters:
We are a family-owned business with the Principals having a treasure trove of vast valuable business experience in diverse business activities of, manufacturing, marketing, sales, logistics, exports, imports & e-commerce.

Company Representative

Thumbnail of user dans438
SaveDollar S.
Typically responds within 19 days

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