• Save Dollar Stores

Save Dollar Stores

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Overview

Save Dollar Stores has a rating of 3.9 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping, and customer service. Save Dollar Stores ranks 23rd among Discount Shopping sites.

  • Service
    19
  • Value
    2
  • Shipping
    96
  • Returns
    1
  • Quality
    3

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 90.9%
Positive
10
Neutral
0
Negative
1

Instant Feedback

780 reviews

2
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How would you rate Save Dollar Stores?
Top Positive Review

“Good return”

Carol N.
6/30/24

Second order they sent wrong color and were quick to reply with a return label, and refunded when they got the product back. My first order was correct and good in every way.

Top Critical Review

“No Customer Service”

Marilyn R.
5/25/23

The prices were great and my items arrived in perfect condition on time. I was not sure this would happen because I never received an invoice or tracking information for delivery. I called and emailed customer service several times and got no response. I was beginning to feel like this was not a legitimate company when my package arrived. My suggestion to them is to respond to customers and send initial invoices.

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) great prices (8) first time (9) order (58)
Thumbnail of user jakes401
1 review
0 helpful votes
  • Send Message
December 28th, 2020
Verified purchase

This puppy allows me to push and pull sewing needles through my work with ease.
Excellent for arthritic hands with dry skin.

Thumbnail of user kimm2161
1 review
0 helpful votes
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May 9th, 2023
Verified purchase
• Updated review

Had some trouble with payment but it all worked out. Very happy with every other aspect of the transaction. Thank you.

Shipping
Lots of trouble with payment
May 25th, 2023
Verified site experience
• Previous review
Reason I chose this product:

I'm a crafter

Thumbnail of user veronicab89
1 review
3 helpful votes
  • Send Message
December 1st, 2018
Verified purchase

I ordered two red crates in August and it is now December. I still have not received them! Also, my credit card has been charged. I am very upset-

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
We sincerely apologize for the inconvenience.
However, FULL REFUND has been processed on 08/21/2018 18:49:37.
However, if there are any issues with your order, please contact us by responding to this email so we may resolve immediately.
So that we may take the further needed action.
Thanks
Customer Service

Thumbnail of user elizabethd277
1 review
1 helpful vote
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September 1st, 2018
Verified purchase

Item ordered was shipped on time and was as represented. HOWEVER, it had inadequate postage (almost $2 short) and I had to go to post office to get it out of hock!

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
We apologize for the inconvenience.
Our team will try to inquire about this matter with postal service.
Thanks
Customer Service

Thumbnail of user mannej
1 review
3 helpful votes
  • Send Message
September 30th, 2019

Did not ship in the time frame promised. I had to file a PayPal claim to get my item. It arrived from Amazon and not Dollar Save.

Thumbnail of user mariag351
1 review
1 helpful vote
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January 19th, 2019

I was able to find all kinds of decorating ideas for my wedding. Everything had arrived on time and with a good package. I was pretty happy!

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service

Thumbnail of user rajc12
1 review
3 helpful votes
  • Send Message
August 6th, 2019
Verified purchase

It was an amazing experience! Everything had arrived on time and with a good package. I was pretty happy!

Thumbnail of user syedo3
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

Excellent service and quick service enable us to receive inventory on time. We recommend this supplier for future projects.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user janicea574
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

I finally received my merchandise. I was exactly as I ordered. The delivery was delayed due to issues at the post office.

I informed Save Dollar that I had not received my order even though I got a message saying that it was delivered. I filled out a lost package for at the post office and it was finally found.

Service
Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user marial1234
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase
• Updated review

First time ordering from here, shipments was not as expected. Finally received order and was pleased with it.

Service
Shipping
First time ordering from here, hopefully shipments...
December 7th, 2020
Verified site experience
• Previous review

First time ordering from here, hopefully shipments is as expected and prompt.

Reason I chose this business:

This is the only place that had the yarn I was looking for.

Reason I chose this product:

Because I need it asap.

Thumbnail of user melissas1514
1 review
0 helpful votes
  • Send Message
April 3rd, 2021
Verified purchase

Looking for these dies and your site popped up. Price was great and free shipping! Transaction went easily and shipped within a few days!

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user sarat132
1 review
2 helpful votes
  • Send Message
December 5th, 2018
Verified purchase

There was no option except return it, which was very expensive. I ate the error. No more to say. Can't get o 100 characters.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
We sincerely apologize for the inconvenience.
However your order was shipped as per listing and item ordered.
If you have any more questions or concerns, feel free to reach out to us for additional assistance.
Thanks
Customer Service

Thumbnail of user sl604
1 review
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

Wish shipping was faster due to buying product for a custom order my husband and I work on. Coupon I signed up for never came through my email either

Shipping
Thumbnail of user brendat247
1 review
0 helpful votes
  • Send Message
April 24th, 2020
Verified purchase

Loved the ability to collect sets of copic markers so that I could have a nice assortment to start with!

Thumbnail of user janetteb18
1 review
4 helpful votes
  • Send Message
July 19th, 2018
Verified purchase

Awesome name brand scrapbooking product! Great prices! Faster shipping than some big craft stores, plus it is free shipping!

Thumbnail of user barbaral278
1 review
3 helpful votes
  • Send Message
July 23rd, 2018
Verified purchase

It is beautiful. The punching out of all the succulents takes longer than you would think, several hours. The construction moves along easily.

Thumbnail of user carolec367
2 reviews
0 helpful votes
  • Send Message
November 3rd, 2021
Verified purchase

I am very happy that you put me in touch with a seller who had the item I wanted and sold it to me at a fair price.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user reneem800
1 review
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Great product, great price, free shipping, fast delivery! Will def order from this seller again. Thanks.

Reason I chose this business:

Best price for the item I was looking for with free shipping

Reason I chose this product:

Its been on my wish list

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user janiceb199
1 review
1 helpful vote
  • Send Message
November 1st, 2018
Verified purchase

Great for Goats also. Can wash them in the machine and they last forever.etc. Etc. etc.etc. Etc Why in the world do you want 100 characters?

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service

Thumbnail of user michelep304
1 review
0 helpful votes
  • Send Message
April 20th, 2021
Verified purchase
• Updated review

Your prices are great! And I love the free shipping! Found exactly what I was looking for at the best price!

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Your prices are great!
April 5th, 2021
Verified site experience
• Previous review

Your prices are great! And I love the free shipping!

Reason I chose this business:

I just googled what I was looking for and it was one of the choices that I had not looked at before today. Thanks!

Reason I chose this product:

It was what I have been looking for and it was the best price! Better than Amazon!

Thumbnail of user js1330
1 review
0 helpful votes
  • Send Message
July 28th, 2020

Placed order 4-12-20 not received; your email said was cancelled. You still have not refunded my $19.38. Give my money back!

Thumbnail of user maryd3640
1 review
0 helpful votes
  • Send Message
August 24th, 2023
Verified purchase

Order was canceled after waiting a week however item was listed on site at a higher price. Stated in stock when I ordered.

Service
Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user leem446
1 review
0 helpful votes
  • Send Message
November 20th, 2020

Lot Better than amazon, Great prices, lot of collections.
Faster shipping would have been better but over happy with order.

Thumbnail of user lilyg33
1 review
3 helpful votes
  • Send Message
July 19th, 2018
Verified purchase

I was very pleasantly surprised at how quickly I received my product. It was at a great price and I would definitely buy from this company again.

Thumbnail of user monicac157
4 reviews
15 helpful votes
  • Send Message
August 21st, 2021
Verified purchase

Blah blah blah I refuse to give you any kind of review based on the negative experience I had with your company.

It took me going to Paypal AND the USPS to get my package.

Service
Shipping

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From the business

SaveDollarStores is an industry growing retailer offering more than 15,000 arts, crafts, hobbies, home decor, holiday, seasonal products and office supplies at very reasonable prices and shipping is always free.

Vision Statement:
To deliver best in class reliability, quality & value in the eCommerce world.

Mission Statement:
Be the Leader in Value, Quality & Reliability to the people whose lives we touch.

Promoters:
We are a family-owned business with the Principals having a treasure trove of vast valuable business experience in diverse business activities of, manufacturing, marketing, sales, logistics, exports, imports & e-commerce.

Company Representative

Thumbnail of user dans438
SaveDollar S.
Typically responds within 19 days

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