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Save Dollar Stores has a rating of 3.9 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping, and customer service. Save Dollar Stores ranks 23rd among Discount Shopping sites.
This company responds to reviews on average within 19 days
780 reviews
Second order they sent wrong color and were quick to reply with a return label, and refunded when they got the product back. My first order was correct and good in every way.
The prices were great and my items arrived in perfect condition on time. I was not sure this would happen because I never received an invoice or tracking information for delivery. I called and emailed customer service several times and got no response. I was beginning to feel like this was not a legitimate company when my package arrived. My suggestion to them is to respond to customers and send initial invoices.
I was looking for bead storage. Found exactly what I had wanted--froaatleast $10 less than anyone else had it. And it arrived in 3 days (West coast)!
It was an amazing experience! Find the item I wanted at the best price. My item was well packaged and the shipping was fast. Thank you!
Found a hard to find stamp set for crafting on sale for a good price. Ordering was easy and delivery was good.
The site is slow to move from page to page and to process the order. This was my first time ordering. I received my craft dies.
Microsoft Edge suggested that your site had an item I was looking for at a cheaper price.
They were reasonably priced
Good so far - just received so I haven't started the project. The packaging is good and I am pleased with the order
Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores
Better price
Love the mason jar embroidery
Product was just what I wanted. I was well pleased with the product. I was close enough to go and get the product without any hassle.
Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service
I have purchased several items and have been very happy. The prices are very good on the items I chose.
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I received my Gemini Jr extremely quick and at a considerable savings. Hands down best price all around.
It took a bit longer purchasing this way, but I saved money and the item arrived beautifully packed! Thank you so much Save Dollar Stores.
Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
We understand that some of the items have a slightly longer estimate delivery time and we are working on improving the same.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores
The grapevine orbs were really nice. Their website easy to navigate, I would recommend them based on my experience.
Great experience on website, good follow up but shipping is a tad bit slow.
Nice selection of available, current products!
Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service
I ordered 2 packages. 1 has been opened and very poorly taped shut. One of the puzzles had no ball, therefore it's worth less.
I have ordered multiple times. This company has fast shipping and great prices on brand new items. They also carry many hard to find products.
I've found some wonderful items at SaveDollarStores, and their customer service is excellent too! Will continue to shop with them!
Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service
I found that the merchandise arrived on time and in good shape. You can trust this company for excellence.
My order was processed and credit card charged on 3/9/19. Rec'd shipping notice on 3/15 with tracking number. Tracking indicated that item had not been received by shipper DHL. SaveDollar Customer Service says the same thing over and over"please wait 2 business days" "we appreciate your patience." My order never made it to DHL. DHL customer service says they received an electronic notification from SaveDollar, but did not receive the item. The DHL CSR said I should contact my credit card company, because SaveDollar is "giving me the run-around." The tracking number has now been deleted from the DHL tracking system. SaveDollar is now saying that the item "in-transit/delayed" in USPS system. That statement is false. USPS tracking has said the same thing ever day since 3/17:
USPS Currently Awaiting Package
A status update is not yet available for your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon.
I formally requested that Save Dollar send me a replacement since my order was obviously never taken to either DHL or USPS and either they never really sent it or they lost it.
They responded, "We sincerely apologize for the inconvenience caused.
Please allow us one business day to provide with the suggested resolution. We greatly appreciate your patience," but no action was taken.
In a world with competitors like Amazon, who are transparent about tracking and replace items immediately if they do not arrive, I do not thing SaveDollar will stay in business. If they couldn't fulfill my order, they should have cancelled it and immediately refunded my payment. This has been a horrible customer experience.
I couldn't have ask for better service, I recieved exactly what I wanted and in a very timely manner. Thanks
Product at great price, fast shipping, and a pleasure to deal with.
Dear Customer
Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you
Thanks
Savedollarstores
Great price but it is a Christmas gift so I don't know if it works.
So far so good. Kind of weary because the price was way lower than other places. Hopefully it was a great transaction.
Prices were the lowest
Christmas gift. So I hope it’s perfect or I’m in trouble.
I really like this and I wish you all good luck
The quality is perfect. I recommend everyone to buy
Dear Customer
Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you
Thanks
Savedollarstores
This company owes me a refund. It's been a year! I call, e-mail and I get no response! THIEVES! BUYERS BEWARE! DON'T BUY A THING FROM THEM!
Dear Customer
We apologize for the inconvenience.
However, we request you to please confirm the order number.
Thanks
Customer Service
Send 2 emails and got no reply as to the order status. Had to open a PayPal issue to get an answer
Gain trust and grow your business with customer reviews.
SaveDollarStores is an industry growing retailer offering more than 15,000 arts, crafts, hobbies, home decor, holiday, seasonal products and office supplies at very reasonable prices and shipping is always free.
Vision Statement:
To deliver best in class reliability, quality & value in the eCommerce world.
Mission Statement:
Be the Leader in Value, Quality & Reliability to the people whose lives we touch.
Promoters:
We are a family-owned business with the Principals having a treasure trove of vast valuable business experience in diverse business activities of, manufacturing, marketing, sales, logistics, exports, imports & e-commerce.
Dear Customer
It is our privilege that you have given us the opportunity to be of service to you.
Enjoy your order!
Thanks
Customer Service